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In the grand scheme of things I am relatively new on the scene within SAP. My background is data, analysis and management of applications and information… You still awake?

So back in January 2010, working within a business struggling to ascertain 42,000 employees working patterns, 3 months before Go Live, I stepped up and made a few suggestions as to how to go about it. The business thought it plausible so they went with my suggestion. It turned out that I had the right idea and that’s how I fell into the world of SAP… although ‘tumbled’ might have been a better description. I’ve been a HR Consultant now for 2 years.

The thing that attracts me about SAP is that there is so much to learn, so much to know and there are so many angles to tackle an issue or a development; so many options! There are of course good consultants and bad consultants, thankfully, I have met more of the former than the latter and that may be down to my brief journey into the world of implementers and consultants but I remain optimistic.

In my professional opinion, you are only as good as what you know. I believe that the more you know, the more you can offer and the more you can offer, the more you can develop and help others develop themselves. I have yet to meet any SAP professional who knows everything, although as I have explained, I am still ‘new to SAP’ and I have no doubt that there are many out there how know it all… I have however, met and spoken to numerous SAP professionals who I believe ‘know their stuff’, alarmingly so in fact! Those people have been responsible for my knowledge transfers, training at SAP Clockhouse, support, career advice and friendship; Richard Morris (of SAPtrix), Jarret Pazahanick (of EIC Experts), Nikhil Kelkhar, Mandar Muley and Srikanth Chirumamilla (of CapGemini) and Matt Atkinson (of SAP training). I learned an important lesson from them all; a good consultant never stops learning, never stops having the will to learn and more importantly, never stops sharing what they have learnt.

It is a misconception that that the business of which you are based has the best (and most efficient) implementation of SAP within it. It is easy to lean on those safe little walls and not look over the top of them to see how SAP works for other businesses. I am the kind of guy who needs to know what is over the wall (which is convenient as I stand at 6’4”) and I always try and understand what other organisations do with SAP. Twitter provided me with such a platform, a springboard to learn what SAP does and can do for thousands of other organisations, both large and small, throughout the world. I have connected with so many people on twitter who have inspired, helped and supported me along my relatively short journey, this includes (but not limited to) Jarret Pazahanick, Luke Marson, Martin Gillet, John Appleby, DJ Adams, Timo Elliott and Steve Bognor… and I could reel out a lot more, trust me!

It was inevitable that I would stumble upon SCN, the SAP Community Network and I did this at the start of 2012. SCN really is the place of wonder for an eager and learning consultant! Having this playground of knowledge has helped me to network, learn and help others taking a walk in the SAP Park. If I had ever been tempted to gauge my SAP knowledge level before I entered the world of SCN, I definitely wouldn’t dare do it now. I never envisaged the level of knowledge that some of these guys have, Jarret Pazahanick (again!), Harish T K, Srikanth Naidu, Shan Dinesh, Rémi Corriveau, Sikindar A, and Siva Prasad to name but only a few!

So, that’s me really, ‘the view from a new guy’ and I intend to stick around in SAP too, if only to bug the hell out of those experts who one day stood where I do now.

Thanks for reading.


Will Jackson.


“The aim to achieve success must always be to guide your own destiny by making things happen rather than sitting on your backside expecting that they will, which in my experience very rarely happens”

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  1. Former Member

    Hi Will – I really enjoyed the post. Your comment about people not knowing what goes on “over the walls” in other organisations is so true.

    We are doing a lot of work with the Business One community and User Group to help companies talk to each other more, see what your peers are doing and how they are inspiring innovation.

    Good stuff!

    1. Former Member Post author

      Thanks Tim!

      I’m glad you enjoyed it and I am especially pleased that you could relate to some of my points.

      Keep up with your impressive developments with the Business One community; it must be so satisfying!



      1. Former Member

        Why, Thank You, Will, for including me in your list. To be honest, you should include yourself in your list. Your posts certainly don’t give me the impression that you are only 2 years in the business.

        1. Former Member Post author

          Hi Harish,

          That’s very good of you to say, thank you! I have read many posts from SCN users where you have provided the advice and solution, which have been undoubtedly the best and most efficient resolution; I have made many notes!

  2. Jarret Pazahanick

    Great to see your first SCN blog and something tells me with the speed in which you are learning and the effort you are putting it will become a regular event. I am glad to see you mentioned Twitter as it is an area that is not that utilized by SAP professionals and I have written several blogs on the topic.

    Value for SAP Customers to start using Twitter

    Twitter and SAP – Whats in it for You

    How to find and follow SAP Content on Twitter

    11 SAP Executives to Follow on Twitter

    8 SuccessFactors People to Follow on Twitter

    12 Enterprise Software Analysts to follow on Twitter

    Ten Recommended SAP HCM people to follow on Twitter

    Thanks as well for the triple mention as it was a nice surprise to read this morning.

    1. Former Member Post author

      Thanks Jarret,

      Seriously, I can’t seem to get enough of SAP! I really need to ‘get out’ more!

      Thanks again for the excellent advice you gave me when we last spoke, you were absolutely right, having a reliable and trustworthy support network is invaluable in this business! Your blogs are brilliant and never fail to shine, let alone bring this community together to learn and share more!

  3. Luke Marson

    Hi Will,

    Thanks for the mention – I really appreciate it and I’m glad that you find value out of my contributions to the community. My aim is always to help people get more from SAP HCM.

    SCN is a great platform for finding knowledge and Twitter is also an excellent but underutilized tool. So be sure to spread the word!

    Best regards,


  4. Former Member

    Hi Will,

    Your contribution definitely kept me awake. With such insightful comments there is no doubt that in years to come others will be thanking you for the knowledge sharing you provided. Well done.



    1. Former Member Post author


      Thank you for your comments, I am chuffed to bits that you found my blog insightful… and I am pretty sure I will be sticking around, if not just to repay the community what I have learnt from it!

      Thanks again,



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