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SAP Business ByDesign Customer Use Case #1: The Simple Retailer, Inc.

Recently I have been receiving requests from folks working on the technical side of ByDesign to create customer use cases so they can complete a mock implementation. This is my first entry in what I hope to be a series if there is demand. I have seen a wide variety of customers and these use cases are simplified and combined versions of reality. No actual customer’s use case will be used.

I encourage discussion, teamwork, and creativity in executing these use cases. I also would prefer that they are completed in the Self-Enablement systems. If requested, I will review and critique your solution. So here it is:

Customer Use Case #1: The Simple Retailer, Inc.

  • The customer has a single legal entity (aka Company).
  • The company operates a chain of retail stores in California, Arizona, and Washington.
  • They have two stores in each state.
  • The administration is done for all states at a central office in California, where they have Operations, Accounting, HR, and Purchasing departments.
  • Each store sells three items: Levi’s jeans, Hanes t-shirts, and Vans shoes. They sell just one SKU of each item. They use Over-the-Counter sales.
  • The stores sell between 30 and 40 of each item per day.
  • The store charges the state tax rate for items sold. They remit collected sales tax to the state tax authorities quarterly.
  • The store managers maintain inventory at a par level of 100 of each item. When they fall below par level they submit a purchase request.
  • The Purchasing department is responsible for bundling orders from the stores, and ordering from the vendors.
  • The items are delivered to each store where the store manager enters them into inventory.
  • The store managers are responsible for HR. Each store has 6 sales associates, 3 shift leaders, and the general manager.
  • The company uses ADP for Payroll. They get an export from ADP with the total payroll expense by Cost Center.
  • The central Accounting department allocates the Payroll Expense of all administrative employees to the stores.
  • No time is maintained in the system.
  • The company reports profitability by Product, by Store, and at the combined level.
  • The company uses the standard chart of accounts and financial reporting structures.
  • The company is starting its first day of operations with ByDesign, so there is no need for data migration.
  • Since the company is starting it’s first day with ByDesign, it must purchase Furniture, Laptops, and Office 365 for the corporate office.
  • The corporate office and stores have a negotiated lease rate that is the same each month.

Good luck!

Follow me on twitter @JudsonOnDemand.

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      Author's profile photo Former Member
      Former Member

      Dude, thanks a lot, I really appreciate this man, I'll be working on it as soon as possible.

      Best regards.

      Author's profile photo Nishan Dev Singh
      Nishan Dev Singh

      Good article Judson, simple are quick !!!

      Other stuff may be add on - like are

      1. Fixed Asset ?

      2. Insurance ?


      Nishan Dev

      Author's profile photo Former Member
      Former Member
      Blog Post Author

      Future cases, my friend.

      Author's profile photo Former Member
      Former Member
      Blog Post Author

      Actually, you know what? I am going to add these. Thanks for the suggestion.

      Author's profile photo Former Member
      Former Member

      Just great

      Author's profile photo Andreas Eissmann
      Andreas Eissmann


      great idea. I will forward this to some of my new colleagues 🙂