Urban Matters in Mumbai — Managing the Megacity
With more than 20 million people in its area, Mumbai is one of the most populated urban regions in the world. To provide safety and services to its citizens, the megacity relies on one of the largest SAP installation in a municipal operation worldwide.
Very interesting video on Public Sector SAP usage from India. At recent Bangalore InnoJam my team had worked on building an application named "Managing Emergency Situation s" which would fit quite well with this Disaster Management backend CRM system as a frontend for people in emergency to notify centralised service provider.
Regards,
Somnath