SAP Recognized as a Leading Insurance Claims Vendor by Prominent Analyst Firm November 21, 2012 | SAP – SAP NEWSBYTE – SAP AG (NYSE: SAP) today announced that the SAP® Claims Management application has received three XCelent awards from Celent, an international financial research and consulting firm. SAP Claims Management won the XCelent Functionality Award, the XCelent Customer Award and the XCelent Service Award, all highlighted in Celent’s recent industry report:“Claims System Vendors: European General Insurance 2012” [PDF]. “These distinctive honors from Celent underline the considerable investments SAP has made to create a robust and flexible solution for insurers that covers the full spectrum for managing and processing claims from beginning to end,” said Robert Cummings, head of Insurance Business Unit, SAP. “Integrated functionalities, depth of service and positive customer adoption are making SAP Claims Management a go-to solution for carriers throughout the world.” SAP Claims Management gives insurance firms direct control over the entire lifecycle of a claim in property and casualty, life and annuities, and health. A key element of the offering is a highly integrated framework that supports the contributions of internal stakeholders, external contributors and third-party systems to the process. It creates a richer and robust environment for managing claims, helping add efficiency, speed, accuracy and cost-savings. SAP Claims Management is a core component of the SAP® for Insurance solution portfolio, which supports the entire insurance enterprise.