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Author's profile photo Jocelyn Dart

Which Inbox When? Choosing your #Workflow Inbox

This is a topic that crosses a few boundaries… the original blog has been posted in the Business Process and Management space… but to make sure that everyone in workflow views it I repost the link here.

http://scn.sap.com/community/bpm/blog/2012/11/23/which-workflow-inbox-when-pros-and-cons-for-sap-business-workflow-and-sap-netweaver-bpm

As a workflow person in ANY environment use this to decide:

  • Whether an email inbox can act as a workflow inbox or not?
  • If I’m upgrading or considering an upgrade to our ECC, SRM, CRM or other SAP Business Suite application in the near future… What are my options?
  • If we are upgrading our SAP NetWeaver PI to SAP NetWeaver Process Orchestration (which includes SAP NetWeaver BPM)… How does this change things?
  • If we have installed or are planning to install SAP Netweaver Process Orchestration (or SAP NetWeaver BPM) standalone… How do I get a central inbox that covers both BPM and Business Workflow?
  • If we are considering using workflows or BPM Processes on multiple devices such as Mobile Phones, Slates, Tablets, Mini-Tablets … Are there any standard offerings SAP provides or is planning to provide?
  • If we are considering workflows or BPM Processes in a SAP Cloud… Are there any standard offerings SAP provides or is planning to provide?
  • If we still think we need a custom workflow inbox … how do I pull both work items and BPM tasks into the same inbox?

I hope that everyone finds the blog useful.  Please post any comments onto the original blog. 

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