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SAP and SuccessFactors organizations function as two separate legal entities running different HR systems, even though people from both organizations work together closely. This has its pluses and minuses. On the plus side SuccessFactors retains its cloud DNA without a larger organization influencing the way it does businesses. On the downside, this keeps organizational systems including HR systems separate, which makes it difficult for people from each organization to quickly look up each other.

The SAP Jam team and the SAP IT team got together and brought both organizations together in SAP Jam. So even though the organizations run two different HR systems, we are able to look up each other and understand where the other person works and what the other person does. This is not a hypothetical situation that Jam could be used for. This is a real world problem that Jam is solving for SAP and Successfactors today. Imagine this. The shared organizational information in Jam alone saves every SAP and Successfactors employee who works with each other about 15 minutes a day. Apart from the time savings, it also speeds up business execution and decision making.

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It got me thinking that SAP Jam can play a very important role in companies that have multiple legal entities or country subsidiaries running multiple HR systems. The SAP Jam and IT teams even know how to bring this data together, how long it will take, how much will it cost to implement and what the Dos and Don’t are. I am sure that our customers will find this useful.

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  1. Luke Marson

    Hi Prashanth,

    I really enjoy your blogs showing how SAP Jam actually works in a real life situation. You are lucky in a way that SuccessFactors has remained an “independent” company because it gives you the opportunity to see how Jam can work in a situation that is likely to become more common as Jam is implemented at more organizations.

    Best regards,

    Luke

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  2. Paul Hopkins

    >The shared organizational information in Jam alone saves every SAP and Successfactors employee who works with each other about 15 minutes a day. Apart from the time savings, it also speeds up business execution and decision making

    the “speeding up execution” aspect is the key one here for me personally.

    Only yesterday I was in a customer meeting at was asked a question at 10am that I didn’t have the answer to. My response was “I will follow up on this and get back to you”. Over lunch I popped on to a Jam group, posted my question and got an answer back about 20 minutes later, from someone I didn’t know before hand.

    Of course, I could have used traditional collaboration tools (mail, phone etc.) to locate an expert in the area in question, but how long would it have taken me?

    So, back to the customer meeting yesterday: at 5pm we started the wrap up, the customer lead said “Paul will get back to us on xyz by such and such a date”. I was able to say “I already have an answer for you in fact”.

    The customer was impressed (with me, of course ;-), and also with the speed of the answer. Oh, and the answer itself was good, too 😉

    Eagerly hoping that SAP / SFSF will make Jam available for “private” use, the band I play in would benefit enormously…a sort of “Jam for jammers” 😉

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    1. Chris Paine

      “Eagerly hoping that SAP / SFSF will make Jam available for “private” use, the band I play in would benefit enormously…a sort of “Jam for jammers” ;-)”

      Paul, you know there is a free version of Jam available! Of course your band would then have to get it’s. Own domain so you could all use it with same email domain!

      The free version of streamwork had it all over jam in this respect!

      We can only hope somehow the same can be enabled for the limited free version of jam.

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