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[EN] SAP Solution Manager – Mobile Apps, released in the Apple Store

[ Updated on 31/08/2013 ]

I found that post as one of my most view on snc, most view but less liked/rated :-P. i created the post on Nov of 2012.  and since that i forgot to update it with more information about the mobile options on SAP Solution Manager; i don’t have jet a lot of experience on the setup of that apps but found that information interesting for show it to customers interested on it..

Idioma Enlace
EN

http://scn.sap.com/community/it-management/alm/solution-manager/blog/2012/11/13/sap-solution-manager-mobile-apps-are-released-in-the-apple-store

ES http://scn.sap.com/docs/DOC-45854

The best official presentation from SAP

SAP Solution Manager 7.1 – Mobile Apps & Executive Scorecards

Dr. Matthias Melich, SAP Solution Manager Solution Management November, 2012

http://www.sap.com/austria/events/2012/ccoe_info_forum/pdf/2_Melich_AppsDashboards_SolutionManager.pdf

Availability since SP6:

Escenario Disponible?
End-user experience yes
Change aproval (CHARM) yes
Incident Management yes
System Monitoring / technicl monitoring yes
SAP replication management not released but planned
TDMS not released but planned

The apps are focused in Run SAP Like a Factory topics :

More information:

Apps: http://store.sap.com

Help:  http://help.sap.com/sm-mobileapps

Support:

If you need support while setup, testing you can contact sap ags correct department within component  MOB-APP-SMG

Related Support Notes:

Note Description
1749175
Mobile Gateway TECHMON service issues

1764368

Same host visible multiple times in the Techmon Mobile app

1766755
The selection of a technical system is lost in mobile app
1799062 System Monitoring Mobile app Refresh does not work
1852141 System Monitoring Mobile App confirm alert not working

Updates from SCN contributions:

by Uwe Fetzer  promo videos

Incidents: http://www.sap.com/asset/index.epx?id=31c24514-299d-4e5f-977b-30f7f6929408

ChaRM: http://www.sap.com/asset/index.epx?id=ba7bc496-87cf-4f43-8f78-72ac982cdf6f


by  Raquel Pereira da Cunha

SAP IT Incident Management by SAP AG for iOS:

https://itunes.apple.com/us/app/sap-it-incident-management/id574095011?mt=8

by Vivek Hegd connection infraestructure

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by John Krakowski

English Language Descriptions:

SAP IT Change Approval by SAP AG

https://itunes.apple.com/us/app/sap-it-change-approval/id574040225?mt=8

SAP User Experience Monitor by SAP AG

https://itunes.apple.com/us/app/sap-user-experience-monitor/id570821307?mt=8

SAP System Monitoring by SAP AG

https://itunes.apple.com/us/app/sap-system-monitoring/id570999366?mt=8

Hope that information can help you to find how improve SAP Solution Manager scenarios on mobile devices.

Regards,

Luis

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