Learn about key enhancements detailed by SAP experts:
John Krakowski is a Senior Product Manager for SAP Solution Manager with the Solution Management for ALM team. He has been an employee of SAP for 14 years and has been actively involved with SAP Solution Manager since 2001.
Evan Stoddard has been involved as a Senior Product Manager in the Solution Management team for SAP Solution Manager since 2001. He currently covers ALM topics and is the liaison to the ASUG SAP Solution Manager Influence Council.
The article highlights:
- SAP HANA SP04 integration with SAP Solution Manager’s change control management functionality
- SAP NetWeaver Gateway 2.0 and Sybase Unwired Platform 2.1.1 integration
- Improved flexibility of change control management processes
- New change control downgrade protection capabilities
- Reporting and dashboards
- Full configuration management database
- (CMDB) integrated capability for IT service
- management (ITSM) and monitoring
- Additional ITSM improvements
- Support for service request management to increase IT service quality
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