Go to the Agenda Builder and make sure to include the SAP BRIM planned sessions in your calendar:
Nov. 14 @ 10 – 10:45 am (Session IL1492)
BRIM Microforum: Implement Innovative Process and Pricing Options for Competitive Advantage
This discussion illustrates how service providers can use better and more innovative ways to engage customers to stay competitive. Learn how to boost customer satisfaction with tailored promotion and bundled services through charging, billing, and payment processes.
Nov. 13 @ 3 – 3:30 pm AND Nov. 15 @4:30 to 4:50 pm (Session IL1392)
Scheduled BRIM demos at the Demo Theatre
Implement Revenue and Billing Innovations to Improve Customer Experience
Nov. 15 @ 1 pm – 1:20 pm (Session: IL1401)
Theatre Presentation How Telus is enhancing the customer experience
Hear how Telus, a global telecoms leader, has improved the customer experience for pre-paid subscribers by implementing together real-time convergent charging from SAP and convergent mediation from DigitalRoute. Learn how Telus has improved the performance of the on-line charging domain, increased revenue and decreased overall TCO with the end to end solution.
Speaker: Alex Rootham, Service Enablement Architecture Manager, Telus Corp
Nov. 14 @ 3 – 4 pm, Executive Meeting Center, Room 164
BRIM Retail Banking Round Table: Acquire, Charge, Invoice, Reward & Retain Your Customers
Retail banking customers are invited to participate in the Round Table, contact Philippe Janot.
To set up a meeting with one of our executives, please contact firstname.lastname@example.org.