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Go to the Agenda Builder and make sure to include the SAP BRIM planned sessions in your calendar:

Nov. 14 @ 10  – 10:45 am  (Session  IL1492)

BRIM Microforum: Implement Innovative Process and Pricing Options for Competitive Advantage

This discussion illustrates how service providers can use better and more innovative ways to engage customers to stay competitive. Learn how to boost customer satisfaction with tailored promotion and bundled services through charging, billing, and payment processes.

Nov. 13 @  3 – 3:30 pm AND Nov. 15 @4:30 to 4:50 pm (Session IL1392)

Scheduled BRIM demos at the Demo Theatre

Implement Revenue and Billing Innovations to Improve Customer Experience

Nov. 15 @ 1 pm – 1:20 pm (Session: IL1401)

Theatre Presentation How Telus is enhancing the customer experience

Hear how Telus, a global telecoms leader, has improved the customer experience for pre-paid subscribers by implementing together real-time convergent charging from SAP and convergent mediation from DigitalRoute. Learn how Telus has improved the performance of the on-line charging domain, increased revenue and decreased overall TCO with the end to end solution.

Speaker: Alex Rootham, Service Enablement Architecture Manager, Telus Corp

Nov. 14 @ 3 – 4 pm, Executive Meeting Center, Room 164

BRIM Retail Banking Round Table: Acquire, Charge, Invoice, Reward & Retain Your Customers

Retail banking customers are invited to participate in the Round Table, contact Philippe Janot.

To set up a meeting with one of our executives, please contact julie.gilby@sap.com.

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