Track records, in essence our reputations, are important. We learn from an early age that how we present ourselves in everyday situations reflects directly on us and has a huge impact on our future, and while it takes hard work to build a good reputation, there are so many examples of how quickly that work can be undermined. The ability of our partners to reflect the SAP brand, and to successfully build and sustain their own track record is of great importance to customers.
Consider the case of customer Bespak, which manufactures more than 500 million medical devices each year and has 600 employees, generating a turnover of £83.8 million Following an acquisition the company wanted to harmonize processes across the two organizations.
“We wanted our new acquisition to benefit from the same SAP software based performance management functionality that supports the existing Bespak functions,” explained Mark Newman, SAP service manager at Bespak. “As a mature user of SAP software, we decided to support this strategy by replacing a variety of disparate software packages and proprietary applications with a SAP Business All-in-One solution.”
Bespak turned to SAP partner itelligence Business Solutions (UK) Ltd for help with the implementation. “We selected itelligence as our systems integrator because of the expert knowledge of its consultants and excellent references,” says Laura Hetherington, Marketing Executive at Bespak Injectables of itelligence Business Solutions (UK) Ltd.
The team focused on a completion date that would enable Bespak to start the financial year using the new solution. The joint Bespak-itelligence project team worked quickly to roll out the software in just 60 consultancy days, approximately five times faster than average for this type of project.
“A rapid deployment was made possible because of the clear structure already established within Bespak’s existing implementation of its SAP Business All-in-One solution,” remarks Newman. “It meant that we could migrate the new oganisation’s data very quickly.”
According to Newman, teamwork was also a key success factor. “Communication between itelligence consultants and our own internal team was excellent,” he confirmed. “Everyone worked closely to meet our objectives on time and within budget.”
SAP has been building a track record for over 40-years and now partners are more important than ever in maintaining that reputation and that is one of the top reasons Partners are valued by our customers. To find your ideal partner click here.