This week on SAP.info we have a special treat for our readers – a podcast to go along with our story on Perfect for People, a Dutch SAP partner that specializes in CRM implementations. Perfect for People recently achieved SAP’s Active Quality Management partner accreditation for its continuous and focused improvement of quality management processes in customer projects.
Based on the SAP 10 Quality Principles, AQM gives partners the tools and methods to minimize project risks and maximize benefits in their customer projects. A large part of this program involves standardizing project documentation and processes so that all aspects of the project are routinely monitored, stakeholders are kept in the loop, and little is left to chance. For partners, the AQM accreditation has proven to be a differentiator in the bid process, as savvy customers trust the partner has demonstrated its commitment to project delivery excellence. The reward isn’t just upfront – AQM leads to greater customer satisfaction at the end of the project as well, as Perfect for People’s customer voices in the article.
You can find out how Perfect for People applied its knowledge of AQM methodology to a recent SAP CRM and Sybase implementation project they did for their customer PPG. If you don’t have time to read the article, you can listen to the podcast at your desk, in your car, or on the go.
And if you are at SAP TechEd this week – have a great event!