Skip to Content

1.0 Overview

Q) How many of you have had issues with the services from SRM getting bundled into one line in the ECC side and getting multiple Service masters bundled under that one item?

The answer is everybody!!!!!!

This has been the pain area for almost all the SAP Procurement users that have had to create Shopping carts/PO or any other procurement document from SRM and when replicated back to ECC, would get bundled and loose the one-to-one relation.

Q) What is Service Bundling?

Service bundling maps the service items from SAP SRM to the line items on a SAP ERP purchase order.

Now, let’s go a step further to understand, how “bundling” impacted the process:

  1. The issue limited the ability for purchasers to process service items individually for accounting and follow on activities.
  2. All the line items had to have the same account assignment, GR/IR Indicator

2.0  Understanding the constraint prior to EhP2 – Bundling

Service items in SAP SRM were bundled as service lines under one service item when the SRM purchase order was transferred to SAP ERP which led to inconsistent behavior and caused confusion.

This is what happened prior to EhP2

/wp-content/uploads/2012/08/ub1_133144.png

This is a snap-shot to see the SRM->ECC flow in one view, to see a more detailed view on the constraint, the screen-shots are provided immediately below this snap-shot for a better understanding

/wp-content/uploads/2012/08/ub2_133184.png

SRM Purchase Order – with un-bundled services – unique lines

/wp-content/uploads/2012/08/ub3_133185.jpg

ECC Purchase Order with services getting bundled upon replication

/wp-content/uploads/2012/08/ub4_133186.jpg


3.0 Overcoming the constraint with EhP2 – (Un) Bundling

/wp-content/uploads/2012/08/ub5_133187.png

  1. There is now one service item for each service or limit item in SAP SRM.
  2. If there are limit items attached to the service items in SAP SRM, then the system passes the corresponding limit information to the service item created in the SAP ERP system. Multiple limit items are allowed in the same shopping cart and each will get replicated as a separate service item (type D) in ERP.

What carries forward with legacy documents?

  1. All purchasing documents created before activating this switch will continue to process as they did in previous releases.  Only new purchasing documents created after switch activation will have this feature enabled.

You have seen the screen-shots above for the Bundling, now let’s see, how SAP has (Un) Bundled this constraint

SRM Purchase Order with the Services as individual lines

/wp-content/uploads/2012/08/ub6_133188.jpg

Replicated ECC Purchase Order with the (Un) Bundled lines

/wp-content/uploads/2012/08/ub7_133189.jpg

4.0 How Do I activate this feature inside SAP SRM 7.0 EhP2?

You can activate the switch for this feature in customizing for SAP SRM under SRM Server -> Sourcingà Activate/Deactivate Service bundling

Switch: SRM_CONT_IMPR_2: Service Bundling (SRM_702_SERVICE_BUNDLING_PO)

Pls note that this switch is non-revertible.

5.0 Summary & What more to look from SAP SRM 7.0 Ehp2 innovations

First of all, thanks a lot for your comments and responses to our SAP Procurement Sustainability blog and we are sure that you are definitely consuming this information and building your strategy for ramp-up, there are some more topics to cover under EhP2, but we have given you most of it with 10 Sequels, am sure you can tune into all of them using this summary blog which is a redirect to them


Summary of blogs on the Innovations with SAP SRM 7.0 EhP2 – updated blog feed

You can connect with us using Social Media outreach platforms for SAP Procurement, check below

6.0) SAP Procurement social_media outreach channels

Hope to see you sign-up and follow our via all our Social Media Outreach channels

SN3.png

7.0) SAP Procurement handles & Hash-tags to follow

SN2.jpg

To report this post you need to login first.

8 Comments

You must be Logged on to comment or reply to a post.

  1. Abhijith K Gp

    Hi Tridip.. very useful information about service bundling. However, the details about external requirements functionality is not covered. If you could provide us with some insight on this then it would be nice.

    Cheers,

    Abhijith

    (0) 
  2. Mitesh Bahrani

    Hi Tridip BAVA,

    This is really a great information.

    To add a bit on this, we are doing SRM 7 EHP1 implementation for Retail GIANT in North America – and service bundling was happening out of the box in an inconsistent way.

    We reached out to SAP for help and after their analysis and using OSS notes, we were able to un-bundle the service replication in EHP1.

    On top of that we were also able to custom code using BADI /SAPSRM/BD_SOA_MAPPING ( method
    MAP_BACKEND_TO_XI )

    to create custom bundling using :

    Account assignment Category

    Delivery Address

    Delivery Date

    Plant

    Product Category

    This grouping happens on above parameters and this complex bundling custom solution works great. Thanks to SAP and our technical team to realize this solution.

    Thanks

    Mitesh Bahrani

    (0) 
    1. Davidson Matos Izefler

      Hello Mitesh,

      I’d like to know which the SAP Notes you did implement at the SAP SRM to use unbundle the service replication. Any other tip will be great.

      Thanks in advance for any help.

      Davidson.

      (0) 
  3. Sven Haustein

    Hi,

    it seems to be a good solution. But the confirmation of such a po will be more complicated. In my tests you have to create a confirmation for each line item. If you do not activate this business function you can create one confirmation for the purchase order. Is it right?

    Regards,

    Sven

    (0) 
  4. Mitesh Bahrani

    Hello Sven,

    You are absolutely correct. During my testing as well, we are able to create a service entry sheet per Outline of Purchase Order.

    As the Outline will club logically related sub-lines based on common factors  for e.g delivery address or for that matter Commodity code – that becomes more practical to create one service entry for the outline.

    Having said that, if the PO will have multiple Outlines again logically grouped – it make more send to submit discrete entry sheets for further follow-on process.

    Your thoughts?

    Thanks

    Mitesh

    (0) 
    1. Yosea Sibero

      Hi Mitesh/Sven,

      I can imagine that the end user will have a very hard time trying to create confirmations for multiple service items if they are un-bundled. I still dont understand why SAP is making such a difference on treating materials and services. (Materials allow you to do receipt for all items in one times, or partially, the kind of flexibility that they want).

      In some implementations, customers are doing away with services and opting using material master to represent service.

      Yosea

      (0) 
  5. Etienne Roijen

    Hi Tripid,

    I got enthusiastic about your post, went through it with our purchasing department representative and we both agreed to the logic of it. So I activated the switch – of which transaction SFW5 says it is reversible. (But it isn’t, like you said). No I do have some regrets.

    Now I have a  1-to-1 translation of SRM to ECC on purchase order line item level. The purchase department is happy. But the facilities and finance departments aren’t. They are used to having ECC purchase orders with one line item and a specification of services underneath. So they can have one model service entrysheet that they can use for periodic service receipt and invoice handling for that specific purchase order. They can easily handle service receipts by copying information from pro forma invoices.

    When forced by the purchasing department to work from SRM they are back in the old scenario in which they have to recieve every single line item in a separate screen, because service entry sheets work on a basis of service items per purchase order line item. You cannot have a service entry sheet across more than one purchase order line item. At least I don’t see the option. Worse so, facilities is back to computing, for every single line item, which part of the service has been delivered. But agreed, that has no bearing on the issue at hand. In SRM you can specify the service items in value, but with transferral to ECC the distribution is transformed to percentages.

    In effect there is not so much to be gained from working with service orders compared to purchase orders for materials – if at all. Any suggestions as to how to convince other departments than purchasing to work with SRM purchase orders? A technical answer that is. (The easy answer would be that departments should not wait to receive services up to the moment they receive a pro forma invoice.)

    Regards,

    Etienne Roijen

    (0) 

Leave a Reply