Home Trust focuses on a unique segment of the Canadian population – those who don’t have the traditional credit and access to banking services. This inclusion has helped them soar, profitably, to become the country’s leading uninsured mortgage lender.
Home Trust is in the enviable position of capturing 20% annual growth year after year, responsible for managing over C$18B in mortgages. As part of its compliance with new federal regulations after the financial crisis, the company runs SAP to manage its risk, cost, and complexity, and better serve its customers to reach their financial goals.
Now, Home Trust is innovating beyond its business model, with SAP HANA. The IT department is already seeing results from its proof of concept with this technology, allowing them to envision a workplace where batch cycles are no longer necessary. Reports are running 5-10X faster, with data compression approximately 30% more efficient, saving them huge costs in data storage – money that can be effectively deployed to support their customers. HANA is a game changer for Home Trust, allowing them to understand their business at a more detailed level and delivering insights that drive business success. The company expects better customer service and support levels as well, via comprehensive, near-instant views of a customer’s profile – including history and risk data.
HomeTrust uses SAP HANA to support its growth strategy to manage a larger loan portfolio and increased number of products. With better risk management, customer service, and business efficiency, Home Trust will continue its growth and service to help its customers achieve their dreams. By Sarah Gale
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