I recently met an SAP colleague that did not know that actually we at SAP do operate our own datacenters around the globe. Hearing this astonished me since I’m an IT architect working in these environments every day just like the rest of my direct colleagues. Therefore I decided that it might be a good idea to publish this blog with the goal of informing other colleagues as well as external individuals who are interested.
SAP in fact operates several datacenters globally in which we run the infrastructure used to develop our products and where our collective Business Knowledge is stored.
Without Global IT and our datacenters there would be
· – NO business at SAP
· – NO mobile data for iPads, iPhones or Android devices
· – NO software on our laptops & desktops
· – NO file shares for storage and collaboration
· – NO automated backup of data
· – NO access to key SAP systems like ERP, CRM, HANA, training and development systems,…
· – and the list goes on…
Our core datacenter buildings are unique in design and reside in carefully selected locations (think about potential floodings or earthquakes) all characterized by their design in redundancies when it comes to power supply, cooling and fire protection in order to guarantee an uninterrupted 7×24 operation.
SAP Global IT is present in more than 150 locations worldwide to provide the necessary IT services to every SAP employee. As such, Global IT operates the central nerve system of SAP. The main datacenters are located in Germany, US and Singapore and are accompanied by smaller Lab locations and many sever rooms throughout the world.
Our combined datacenters, Labs and server rooms consist of more than 50,000 virtual and physical servers and fast storage systems handling a capacity of more than 20 petabytes (1 petabyte = 1 million gigabyte). Over 1500 IT colleagues provide the necessary systems, data and 7×24 support to SAP and our customers worldwide. Managing an operation of this magnitude takes a lot of coordination and to ensure optimal up-time, there are only 2 weekends per year for planned downtime to coordinate datacenter maintenance and these have to be scheduled one year in advance.
The SAP datacenters in Germany are certified by TÜV Rheinland as being highly energy efficient. We have also received several awards for our support in GREEN IT initiatives. Currently there are only 10 companies worldwide that hold this certificate. It is noteworthy that our datacenter in Germany achieved the highest rating in five out of six categories and thereby set a new standard for the certificate. SAP datacenters are particularly recognized due to the usage of advanced technologies that reduce the CO2 emissions by 14,000 tons per year (an equivalent to 13,000 private households), showing that we clearly have our sustainability and carbon targets in mind.
With a current emphasis on growing the Chinese market, this alone is providing its own set of challenges in regards to datacenter capacities that need to be considered. The SAP nerve system must be maintained and developed in a cost optimized way in order to support SAP’s strategy to innovate, integrate and simplify and in order to support SAPs future business growth all while meeting security and compliance requirements.
Currently we are implementing data center governance that will help us to provide future data center capacities in a timely manner with the help of demand management from our internal Lines of Business (LoBs).
So in summary, datacenters do exist within SAP and are actively being managed and supported by your Global IT organization.
I invite colleagues and customers of SAP to blog or post their datacenter experiences or start a discussion here to open a broader blogger and discussion forum for the new topic “Datacenter” in SAPs Community Network.