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SOST error and fix

Hi All,

This is my first blog and would like to share an error and solution related to SOST. We were seeing error messages in SOST . Mails were sent from SAP but they were not received by the recipient. The indication was grey in SOST instead of green and error code was XS718. The information from system was recipient valid, delivery attempted as below

/wp-content/uploads/2012/08/sost1_128820.png

Solution :

Go to SCOT and change from SAPconnect expects receipt confirmation for Internet mail to SAPconnect does not expects receipt confirmation for Internet mail as below. This fixed the issue and we were able to receive mails from SAP.

/wp-content/uploads/2012/08/sost_128821.png

/wp-content/uploads/2012/08/sost1_128820.png

Thanks,

Ranjith

18 Comments
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  • Hi Ranjith,

    Thanks for the blog – I am not an SAP Netweaver Admin, but I really appreciate you putting a solution out there for those who are. 

    Keep blogging!
    Sue

  • Hi Ranjith,

    It’s great to see new bloggers around, I do have 2 comments for you.

    First: Please be extensive when writting about the scenario, the error itself and the solution. Lack of detail may make a blog misleading and/or reduce its quality.

    Second: When creating screenshots please crop the images to a readable size, a good way to do this is to use Alt+Print_Screen and then paste/crop and modify on an image editor (like paint).

    Best Regards,

    Juan

    • Hi Juan,

      Thanks for commenting and guiding me . I have taken note of your suggestions and made the changes in my new blogs. I will edit this one also and add more quality .

      Thanks,

      Ranjith

  • Hello Ranjith,

    we are on SAP_BASIS 731 08 (SAPKB73108) and even if I go into the classic node maintenance I can’t see this point “SAPconnect expects receipt confirmation for Internet mail”.

    So where is the maintenance of this point now?

    Background is that we have different behaviour of SCOT / SOST. One user gets an errormessage if sending mail to a wrong emailaddress. Another user doesn’t get a notification.

    Regards,

    Julia

  • Hi Ranjith,

    In Our SAP system also we are facing same issue,As we getting Delivery Info Because of above setting you have mentioned.

    Could you Please share with me how that setting you able to change.

    In your screen shots,You have not mentioned Properly ,Could you share steps in detail

    Thanks and Regards,

    Lingaraj desai

  • Hi Ranjith,

     

    We are experiencing the same error XS718 after our Kernel update in SAP Hana Prod Linux server

     

    I am unable to find the dialog box you are showing in your solution in SCOT or SCON.

    Doubt: but in your solution you say Go to SCOT and change from SAPconnect expects receipt confirmation for Internet mail to SAPconnect does not expects receipt confirmation for Internet mail

    But the screen in the background is SCON transaction if I am not wrong.

     

    Could you please guide me in which transaction (SCOT or SCON) we can find that dialogue box and what are the options we have to choose.

     

    I can understand this blog or discussion was started long back but Could you please respond as soon as possible as it is a P1 ticket in my queue.

     

    Anticipating a reply from you.

     

    Thanks,

    Rakesh

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