SuccessFactors follows a quarterly release cycle and their most recent update was released on July 27th. One of the things that struck me at SuccessConnect in San Francisco was the fact that although SuccessFactors is providing information on the updates in several channels there still seemed to be many customers that were unaware of what had been delivered in earlier releases.  In this article I will focus on some of the new functionality and fixes that SuccessFactors has made available in this and in the past release for Employee Central


Employee Central 2.0 July 27, 2012


  • Beta Release of Integration with SAP Payroll for USA, Canada, Mexico, UK, Germany, Switzerland, Netherlands, Australia, Brazil, and India
  • Ability to make mass changes for a group of employees (i.e. organizational transfers)
  • Global Assignments where you can assign employees to global positions and manage home and host countries
  • Collaborative Workflow enhanced to include participants who are not approvers, but who can still make comments and notification  to non-participants once a workflow is complete
  • APIs to enable imports of 38 unique Employee Central objects
  • Ability to record a “Show Me Video” with audio and screen capture embedded within any page of the application
  • Workflow routing for employment detail changes (i.e. employee becomes eligible for benefits) and create an approval chain
  • New Home Page with list of workflows not acted upon in 3 days for one point of tracking by administrators (Requires the new homepage functionality)
  • Incremental import of non-effective dated objects such as email, phone and emergency contact
  • Rehire matching will now use first name and date of birth to include people who have changed their last name (i.e. Maiden Name/Married name)
  • Import multiple levels of propagation data
  • Option to include inactive employees in Ad Hoc Reporting
  • Users can hide the inset photo when using the Expressive Public Profile
  • Gender is no longer a required field
  • Support for Polish, Thai, and Turkish languages
  • Start dates can now be added from January 1, 1900


Employee Central 2.0 April 20, 2012


Just to recap what was released in the last release in case you missed.


  • Ad Hoc Report scheduling and reporting on foundational objects associated to Job Information, Compensation Information and Recurring/Non- Recurring Pay Components
  • Ability to import an incremental job relationship file with only updated information
  • Error Reporting when records don’t load into Employee Central
  • Standard hours
  • Frequency can now be set to hourly, monthly (previous only annual)
  • Can now display effective pay dates and custom fields
  • Different icon for mobile phone other home or work phone in Quickcards
  • Can add department or division fields to Employee profile

Employee Central Screen Shot.png

In speaking with the team at SuccessConnect their future roadmap will focus on continuing to build out position management, absence management, mass changes, global expat assignment, real time analytics and global payroll while adding functionality for mergers/acquisitions and external workers. There are also future plans to enhance the architecture to support a MetaData Framework (Naomi Bloom will be happy) and an ongoing investment in the integration platform as well workflow and rules engine.


Employee Central has been bought by 110 customers with about 60 live and some solid momentum as SuccessFactors has signed several large new global customers with 50K+ employees already this year. It is extremely obvious that SAP and SuccessFactors are committed to building out their cloud HRMS offering as per Bill Kutik they re-assigned about 500 experienced product managers and engineers to the development effort as well asSuccessFactors VP Engineering Adam Kovalevsky is moving to Germany to manage the team. My initial view is Employee Central is somewhat light in functionality when compared to what is currently offered in SAP HRMS but given the competitive pressures and large development team I will be watching the future releases very closely as I have high expectations.

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10 Comments

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    1. Jarret Pazahanick Post author

      Hi Ofer

      I dont have any visibility on where that sits on the roadmap but here are some of the languages that SuccessFactors currently supports

       Chinese (Hong Kong)

       Chinese (simplified)

       Chinese (Taiwan, also known as Traditional)

       Czech

       Danish

       Dutch

       English (Canada)

       English (UK)

       English (US)

       Finnish

       French (Canada)

       French (Europe)

       German

       Hungarian

       Italian

       Japanese

       Korean

       Norwegian

       Polish

       Portugese (Brazil)

       Portugese (Portugal)

       Russian

       Spanish (Europe)

       Spanish (Mexico)

       Swedish

      Hope this helps.

      Jarret

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  1. Lee Walker

    Hi Jarret

    I wondered if you could comment on the areas you feel where “Employee Central is somewhat light in functionality when compared to what is currently offered in SAP HRMS” and how this compares with other SaaS HR solutions?

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    1. Jarret Pazahanick Post author

      Great question Lee and a good topic for a future blog but at the core at the time this article was written my feeling was it was light around global functionality and missing time entry/processing and benefits both of which are supported by 3rd party vendors.

      I know that SAP/SuccessFactors has a large team working on increasing the functionality on Employee Central and saw several new pieces of functionality in the October release around global capabilities but have yet to get a firm commitment on if Time Tracking/Benefits is planned to be developed in 2013 and per your question on comparison to other Vendor I know that Workday for example offers both (although time is fairly new in WD17)

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  2. Oswaldo Martinez

    Hi Jarret, in terms of Employee Benefits do you know if there are any improvments? enrollment, benefits plan, and so on… i still have many doubts if benefits is an area covered by Employee Central or has to be implemented with HCM on-premise

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    1. Jarret Pazahanick Post author

      Howard is correct on the SuccessFactors approach has been to partner with providers such as BenefitFocus as a 3rd Party solution and more recently entered into strategic relationships with Aon Hewitt, Mercer, Towers Watson, Fidelity, MetLife, Cigna and others to deliver 3rd Party Pre-Delivered integrations (some are still on roadmap).

      It is my view that in the longer term SuccessFactors will build out the time management and benefit components within Employee Central.

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