When we hear strong opinions about our government around the water cooler, at social events or in the media it usually pertains to inefficiencies and waste of our tax dollars. I think what most people don’t realize is there are many federal, state and local agencies focused on utilizing best practices and technology from the private sector in order to become innovative leaders. There are many examples of passionate people driving innovation in government and as a result we now have smart cities, a Cloud Commission, app stores for government services and dataset catalogs with many more services being offered or streamlined to save time and money and most importantly to provide a better customer experience for you and me.
On July 18, 2012 SAP Radio featured three such innovators in government; Dr. Natalie Helbig senior research associate at the Center for Technology in Government, Jeanne Holm, evangelist for www.Data.Gov and David Nero, Director of Technology for the City of Boston. These speakers shared their work involving analytics, business intelligence and balancing the needs of internal and external customers as it relates to data, mobility, responsibility, transparency and more.
The resounding message is that government does care about citizens and their right to services that are on par or better than the private sector.
Listen to the show on SAP Radio’s Coffee Break with Game Changers here and feel free to Tweet your comments using #SAPRadio.