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Taking forward from Part I of this Repair Process, we would see in the Part II following 3 areas of repair process-

 

  • Settlement Process (to Cost Centre)
  • Delivery if the Repaired Component back to Customer &
  • Billing to customer if the component is not in warranty

 

 

 

3.8 Settlement Process to Cost Centre

 

Now, we settlement of the service order is done in transaction KO88 as below-

 

5.1 Settlement.png

 

Click on below-

 

5.1 Settlement Details.png

 

Check the settlement accounting document-

 

5.2 Settlement Acc Doc.png

 

We see the controlling document as below which indicates costs are settled to cost centre-

 

5.2 Settlement Acc Doc_2.png

 

 

3.9 Delivery of Repaired Product to Customer

 

 

Before,  we deliver the repaired product to customer, we need to mark the service order for completion as indicated-

 

5.3 Service Order Teco.png

 

You get an option to mark the notification as complete.

 

5.3 Notification Closure.png

 

We check the status in the sales order for delivery creation-

 

5.4 SO Status.png

 

Prices for repair services are needed to be put in the pricing condition tab-

 

5.4 SO Pricing.png

 

We create the delivery / Transfer Order as below using transaction code VL02n-

 

5.5 Delivery Creation.png

 

 

Delivery is created as below-

 

5.6 Delivery.png

 

Outbound Delivery – 8112000169

 

Transfer Orders are created as below-

 

5.7.A TO.png

 

We select the processing mode as below-

 

5.7.B TO.png

 

We put the returns delivery number for the bin selection & storage type as 904-

 

5.7.C TO.png

 

We save the transfer order-

 

5.7.D TO.png

 

This can be validated in the document flow as below-

 

 

5.8 Del Doc Flow.png

 

We issue the goods from the delivery (Return material is repaired & delivered back to customer)-

 

5.9 Delivery PGI.png

 

This can be validated in the document flow-

 

5.9 PGI Doc flow.png

 

We check the movement type and note that this is non-valuated –

 

5.10 Del 601.png

 

 

3.10 Billing (if out of Warranty)

 

We create the billing document with reference to repair sales order-

 

6.1 Billing.png

 

Pricing gets pulled in from the sales order-

 

6.2 Billing Pricing.png

 

We save the billing document and note the billing number-

 

6.3 Billing Doc Flow.png

 

This is how we complete the repair process.

 

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5 Comments

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  1. Vishnubhatta Pratap

    Thanks for sharing CO Integrated steps as this is the grey area….typically for settlement. Very informative article & thanks for a good cause to take pain in creating this “Integrated Process Steps”. Appreciated Rahul.

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  2. Vamsee Mopuru

    Hello Rahul, This was a great explanation end-to-end on the repair process. Also can you please eleborate on the financial postings and the controlling document during the settlement via IW42, how the costs are posted and the determination of the cost elements and/or GL accounts associated.

     

    (0) 

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