Welcome to the Global Partner Support space.
The SAP Global Partner Support is a global organisation within SAP Active Global Support. The main locations for the Partner Global Support Centers are Dublin (IR) and Rot (Germany) for EMEA, Newtown Square for Americas, and Dalian (CN) for APJ.
All 3rd party software solutions on SAP’s pricelist are supported by SAP Global Partner Support.
Key capabilities of SAP Global Partner Support
- Root Cause Analysis, L1, L2 support
- Enterprise Support integration via SAP Solution Manager
- SAP ActiveEmbedded for Third Party Products
- Application Operations for Third Party Products
These are 8 partner spaces that we currently work with. We hope to have more in the near future.