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Author's profile photo Former Member

Approval Notification in Email

Hi Experts,

We are implementing GRC AC 10 @ SP08.

I have succeeded in sending the notification ARM Access Request workflow to the requestor or enduser after the event (for example Approved) occured like “Request xxx has been approved”. 

Now my question is How do we send the approval notification to the approver or role owners in the Email?

This is related to before the event occured like “Request xxx is waiting for your approval in your inbox”.

Thanks in Advence

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      Author's profile photo Saksham Minocha
      Saksham Minocha

      Hi M NAG,

      1.Kindly refer to the SAP note 1635569-- Unable to receive notifications related to ARQ.

      2.Please set notification in your stage to have the current approver as the recipient ID for the notification settings in the stage. Also ensure you have the approver id email maintained in SU01.

      Kind Regards,

      Saksham Minocha


      Author's profile photo Former Member
      Former Member

      Hi M NAG,

      As per your query, it can be maintained in e-mail text which can be modified in Tcode: SE61.

      For the stage that you have created in MSMP select the notification document and modify the same in SE61. The text maintained there (in SE61) for the assigned notification document will be shown in the e-mail text.

      Best Regards,

      Akhil Chopra

      Author's profile photo Former Member
      Former Member
      Blog Post Author


      Thank You for your inputs.

      @Stage level, in Notification settings we can set the notifications to the recipiants only after the event as below.

      1. Rejected             Notification after Rejection

      2. Approved            Notification after approval

      3. Forwarded          Notification on request Forwarded

      4. New work Item    Notification when new work item ready for approval

      5. Return                 Notification on requect return

      6. escalation           Notification after escalation

      If I select #4 new work item and recipiant as current approver so the Approver at current stage will receive the notification in Email stating that "Request xxx is waiting for your approval in your inbox" before the approval event happened?

      FYI: I dont have any prob with receiving and sending emails but my prob is how to set the emails before the event like Approval.

      Yes I am aware of SE61 and I customized some the Docu objects.