The Various Degrees of Hosting
In talking with people about the differences in hosting options, I ended up with the following continuum view of various hosting models. I still need to think about it some more, but I present it here as a work in progress.
The following table illustrates what you, as an end user, would have to manage under each ‘level’ of service. Following that is a brief description of each level, and what it offers.
Hosting Level | Hardware | OS | Software | Data |
---|---|---|---|---|
self-hosted | X | X | X | X |
co-location hosted | partial | X | X | X |
co-location rented | X | X | X | |
computing service provider | X | X | ||
complete service provider |
- Self Hosted – You host the hardware and manage the data This is the traditional scenario. You own and manage your hardware in your office space and all of your data resides on this hardware. You are responsible for maintenance and upkeep of the hardware, as well and maintenance of all software and files on the machine, including your database backups. You know where your data is physically located, and can get to it at a moments notice. Taking care of the hardware/software is not core to your business, but is required to maintain complete control of your data.
- Co-location Hosted – You place hardware at a co-lo and manage the data The next step is locating hardware you buy at a managed site, where the site takes care of the hardware maintenance and upkeep for you, for a fee. You are still responsible for all software on the machine, the maintenance of your database (including backups) and the replacement/upgrade of any hardware. You know where your data is physically located, but it would take time to get to it. This takes care of hardware management, which is generally not considered to be core to a business, allowing you to focus resources on more important things. However, there are still non-core activities you must engage in to maintain control of your data (eg. hardware replacement/upgrades).
- Co-location Rented – You rent the hardware at a co-lo and manage the data In this scenario, you rent hardware at a managed site, where you pay for specific resources (CPU, disk, memory). The site provides you with those services on one or more machines, and maintains those machines for you. You are responsible for the software on the machine, including your database, but backups (and recovery) are handled by the co-lo provider. You have a good idea of where your data is physically located, but perhaps not at any exact moment in time, since it may move within the co-lo facility as conditions change (eg. hardware failure or replacement). At this point, all hardware management activities are taken care of for you, leaving you to deal with the software you require to run your business.
- Computing Service ProviderYou pay for hosted service and manage the data In this case you rent specific services from a service provider (CPU, RAM, disk, operating system). The service provider manages the hardware and maintains the OS. You only have to manage any software specific to your business, which includes your database. However, the service provider usually manages backup and recovery of your data for you as part of the service. Outside of a specific (and more expensive) agreement with the service provider, you don’t know where your data is physically located at any point in time, since the service provider is free to place it anywhere in any of their data centres that can provide the service you are paying for. However, you are getting rid of the need to manage much of the software needed to run your business, and increasing your ability to stay available, leaving you to maintain only the data and data management software.
- Complete Service ProviderYou pay for hosted service and data In this case you rent all services from a service provider. The service provider manages the hardware, maintains the OS, and provides access to the software you need, usually via web services. You only have to access the service to manage your data. Again, short of a specific (and likely expensive) agreement with the service provider, you don’t know where your data is physically located at any point in time, since the service provider is free to place it anywhere in any of their data centres that can provide the service you require. You have effectively gotten rid of all hardware, software and data management requirements at this point. All you need to do is put data into the system, and get data out of the system, in specific formats as specified by the service provider application.
Hi Jason,
Because of my personal experience, I tend to think of 'support level' (or whatever your x axis is) and hardware location as independent variables. By that, I mean it is quite valid for an outsourcer to provide me with 'bare metal' for one project (where I do everything that doesn't require physical access to the hardware) for one project, while providing combined hardware / OS / DBMS support for another project.
Another issue is the possibility of you being at then end of a supply chain - You see this more often in software support, where the people supporting your system have to wait on a vendor fix to correct your problem, but it can also happen with hardware support or hosting. For example, I could provide you with cheap reliable SAP hosting and support, but I could be using my physical servers, another hosting company's service, or perhaps even MS Azure or Amazon.
hth