SAP BW-CRM Business Content Reports Directory

Applies to:

SAP BW 3.5 and SAP BI 7.0 Reporting Consultants.

Summary

This article provides an exhaustive list of all standard SAP BW reports delivered as part of BI content for CRM-BW. It can be used in the projects during Project preparation and Blueprinting phase. BW Reporting Consultants can refer this guide and map user’s business reporting requirements to the standard reports and leverage them in order to prototype certain business scenarios.

Author(s): Rohit Garg and Rahul Mahajan

Company: Deloitte Consulting India Pvt. Ltd

Created on: 11 June 2012

	Rahul Mahajan is currently working as an SAP-BI Consultant with Deloitte. He is working in BI space for past 5 years. He has a rich experience in Data Extraction, Enterprise Data Warehousing,Enterprise Reporting and Business Objects.
	Rohit Garg is currently working as an SAP-BI Consultant with Deloitte. He is working in BI space for past 4.5 years.He has a rich experience in Data Extraction, Enterprise Data Warehousing,Enterprise Reporting and SAP-ABAP.

Business Scenario

At the time of Blueprinting workshops, BW Consultants can leverage this directory of standard content delivered CRM reports. This handbook containing directory of reports can help consultants to map the user’s business requirement in terms of BEx queries.

Introduction

The bottom line of this document lies in the fact that it acts as one stop place where BW Reporting Consultants can look up and find all standard content delivered SAP BW CRM reports. All the reports have been categorized as per their relevant functional areas in order to help consultants to map business requirement and provide users the desirable reporting solution.

Directory of Reports

Query Name	Description
Financial Services Analyses
0CRMFSC01_Q0001	Contingent Liability Report
Grants Management for Grantor
0GTR_C04_Q0001	Grantor Claims: Current Overview
0GTR_C02_Q0001	Grantor Agreements: Current Overview
0GTR_C01_Q0001	Grantor Applications: Current Overview
0GTR_MC01_Q0001	Grantor Lifecyle: Current Overview
0GTR_GPMELM_Q0001	Master Data: Grantor Program
0CRM_CMGL_Q0101	Cases per Business Partner
Partner and Channel Analytics
0CHM_C01_Q0002	Channel Partner Customer Base
0CHM_C01_Q0001	Channel Manager Partner Base
0CSALMC02_Q0103	Channel Mgt. : Sales Pipeline Analysis
0CSALMC02_Q0102	Channel Mgt.: Quotation Funnel Analysis
0CRM_C04_Q0100	Channel Mgt.: Opportunities (Status: Open/In Progress
0CSALMC02_Q0101	Channel Mgt.: Opportunity Funnel Analysis
0CSALMC02_ Q0100	Channel Mgt. : Lead Funnel Analysis
0CRM_C04_Q0101	Channel Mgt.: Expected Sales volume
0CSAL_C01_Q0103	Channel Mgt.: Closed Activities
0CSALMC01_Q0100	Channel Mgt.: Activities, Opportunities, and Sales Orders by Country
0CSAL_C01_Q0100	Channel Mgt.: Activity History
Rebate Processing Analyses
0RDLI_Q0001	Rebate Due List: Item Data per Agreement Item
0RDLP_Q0001	Rebate Due List: Cumulation Period Data per Agreement Item
Disbursement of Budget to Invoice Line Items
0SD_MC01_Q0003	Condition Rate Deviation (Sales Order and Billing Document)
0SD_MC01_Q0002	Condition Amount (Billing Document)
0SD_MC01_Q0001	Condition Amount (Sales Order)
0SD_C15_Q0001	Condition Amount By Customer
0SD_C04_Q0004	Average Delivery Processing Times
0SD_C03_Q007	Billing Documents
0SD_C03_Q006	Deliveries
0SD_C04_Q0002	Delivery Delays per Sales Area
0SD_C04_Q0001	Delivery Delays per Sold-to Party
0SD_C01_Q026	Distribution Channel Analysis
0SD_C03_Q011	Faultless Sales Order Processing
0SD_C03_Q008	Fulfillment Rates
0SD_C03_Q0014	Fulfillment Rates: Values
0SD_C05_Q0003	General Quotation Information at Sales Area Level
0SD_C05_Q0001	General Quotation Information per Customer
0SD_C01_Q024	Incoming Orders Analysis
0SD_C01_Q011	Incoming Orders per Calendar Year and Month
0SD_C03_Q004	Incoming Orders per Customer
0SD_C04_Q0003	Incorrect Delivery Quantities
0SD_C02_Q0002	Monthly Deliveries
0SD_C01_Q0002	Monthly Incoming Orders and Revenue
0SD_C14_Q0001	Open Order Quantity for Last Week
0SD_C03_Q010	Order, Delivery and Sales Quantities
0SD_C01_Q021	Product Analysis
0SD_C03_Q005	Proportion of Credit Memos to Billing Documents
0SD_C01_Q012	Proportion of Credit Memos to Sales Volume
0SD_C03_Q003	Proportion of Returns to Incoming Orders
0SD_C01_Q022	Product Profitability Analysis
0SD_C01_Q010	Returns per Customer
0SD_C01_Q0003	Quantity and Value of Returns
0SD_C05_Q0006	Quotation Success Rate per Sales Area
0SD_C05_Q0004	Quotation Success Rate per Customer
0SD_C05_Q0005	Quotation Tracking per Customer
0SD_C05_Q0002	Quotation Tracking per Sales Area
0SD_C01_Q025	Sales/Cost Analysis
0SD_C01_Q0001	Sales Figures Comparison
0SD_C03_Q009	Sales Values
0SD_C01_Q013	Sales Volume
0SD_C12_Q0001	Service Level – Item Level
0SD_C12_Q0005	Service Level – Item Level (in six months)
0SD_C01_Q023	Top Customers
0SD_C02_Q0001	Weekly Deliveries (SD)
0SD_C12_Q0006	Delivery Performance
0SD_C12_Q0007	Material Availability Analytics — Stocks
0SD_C11_Q0005	Delivery Performance — Sales Data
0SD_C14_Q0003	Material Availability Analytics — Backorders
0SD_C03_Q0003 / 0SD_MP02_Q0001	Warehouse Workload – Inbound Deliveries
E-Analytics
0WEB_C01_Q0001	Number of Hits
0WEB_C01_Q0002	Technical Status of the Web Site
0WEB_C01_Q0003	User Data
0WEB_C01_Q0004	Clickstream
0WEB_C01_Q0005	Dwell Time
0WEB_C01_Q0101	Top 10 External Referrers
0WEB_C01_Q0102	Visits, Page Impressions, Hits
0WEB_C01_Q0103	Error Status
0WEB_C01_Q0104	Volumes of Downloaded Data
0WEB_C01_Q0105	Loading Time for Pages
Sales Analyses
Sales Planning Analysis
0SAL_DS01_Q0005	Activities by Category
0CSAL_C02_Q0007	Alerts for Contribution Margin Scheme
0CSAL_C02_Q0006	Alerts for Plan/Actual Variance
0CRM_C04_Q0020	OpportunityPipeline
0CRM_OPPH_Q0001	OpportunityPlan
0CRM_OPPH_Q0002	OpportunityPlan (for Alerts)
0CSAL_C02_Q002	Plan/Actual Completion (YTD/YTG
0CSAL_C02_Q0001	Plan/Actual Comparison
0CSAL_C02_Q0003	Plan/Actual Comparison with Hierarchies
0CSAL_C02_Q001	Plan/Actual Comparison with Variances
0CSAL_C02_Q0004	Plan/Actual Contribution Margin Scheme
0CSAL_C02_Q0012	Plan/Actual Monitor of Sales and Opportunity Plan
0CSALMC02_Q010	Sales Pipeline
0CSAL_C02_Q0005	Status Monitor
0CSAL_C12_Q001	Total Funnel
Sales Analyses
Activity Analysis
0SAL_DS01_Q0005	Activities by Category
0CSAL_C01_Q0004	Active/Passive Analysis
0CSAL_C01_Q0023	Activities/Items per Activity Partner
0SAL_DS01_Q0002	Activities per Category (Employee Responsible, Document Level)
0CSAL_DS01_Q004	Activity Details
SAL_C01_Q0016	Activity History
0CSAL_C01_Q0021	Activity Partner with Open Activities
0SAL_DS01_Q0003	Activity Partners w/ Open Activities (Employee Resp, Doc. Level)
0CSAL_C12_Q002	Completed Activities
0SAL_DS01_Q001	Date of Last Activity
0SAL_DS01_Q0010	Date of Next Activity
0CSAL_C01_Q0005	Distribution of Activities per Organizational Unit
0CSAL_C01_Q0003	Intensity of Customer Care (Activity Partner)
0CRM_C01_Q0018	Intensity of Customer Care by Employee (Sales Manager Portal)
0CSAL_C01_Q0019	Intensity of Customer Care by Partner (Sales Manager Portal)
0CSAL_C01_Q0001	Intensity of Customer Care (Employee)
0CSAL_C01_Q0002	Intensity of Customer Care (Owner)
0SAL_C01_Q0009	Last 20 Closed Activities
0CSAL_C01_Q0013	My Team’s Planned Activities
0CSAL_C01_Q0020	Number of Activities per Category
0CRM_C08_Q0002	Number of Samples Distributed in Current Year
0CRM_C08_Q0003	Number of Samples per Batch and Contact Person
0CRM_C01_Q0017	Planned Activities
0CRM_C08_Q0001	Pre-Sales Investment in Activity Partner
0CSAL_C01_Q0022	Previous Months’ Sales Activities
0CSAL_C01_Q0006	Success/Failure Analysis
0CSAL_C01_Q0015	Success/Failure Analysis (Sales Manager Portal)
0CSAL_C01_Q0024	Activities (One Order and Interaction Objects) per Campaign
Sales Analyses
OpportunityAnalysis
0CRM_C04_Q018	Competitors in Current Opportunities
0CRM_C04_Q007	Completed Opportunities According to Status
0CRM_C04_Q012	Completed Opportunities Acc. to Status (Sales Manager Portal)
0CRM_C04_Q008	Expected Product Value
0CRM_C04_Q015	Expected Sales Volume per Product
0CRM_C04_Q017	My Strongest Competitors
0CRM_C04_Q0001	Query of Opportunity
0CRM_OPPI_Q001	Opportunity Item Details
0CRM_OPMO_Q0001	Opportunity Monitor
0CSALMC04_Q001	Opportunity Monitor Timeline Analysis
0CRM_C04_Q0020	OpportunityPipeline
0CRM_C04_Q003	Pipeline Analysis per Phase
0CRM_C04_Q011	Pipeline Analysis per Phase (Sales Manager Portal)
0CRM_C04_Q004	Pipeline Analysis per Region
0CRM_C04_Q002	Sales Volume Forecast
0CRM_C04_Q014	Sales Volume Forecast (Sales Manager Portal)
0CRM_C04_Q005	Targeting Based on Competitors
0CRM_C04_Q006	Targeting Based on Lost Opportunities
0CRM_C04_Q013	Top Five Opportunities
RM_C04_Q013_1	Top Five Opportunities (Business Transaction Number)
0CRM_C04_Q001	Win/Loss Analysis
0CRM_C04_Q015	Win/Loss Analysis According to Product
0CRM_C04_Q010	Win/Loss Analysis (Sales Manager Portal
Sales Analyses
Sales Quotations and Orders Analysis
Sales Orders
0CSALMC03_Q0006	Query of Sales Order
0CSAL_C03_Q0001	Incoming Sales Orders
0CSAL_C03_Q0003	Incoming Orders (Last 12 Months)
0CSAL_C03_Q0005	Sales: Incoming Orders per Month
0CSAL_C03_Q0002	Open Sales Orders
0CRM_SALO_Q002	Items in Backorder Processing
0CSAL_C03_Q009	Incoming Orders per Product
0CSAL_C03_Q008	Best-Selling Products
0CSAL_C03_Q0011	Billed Sales Orders (Last 12 Months) per Territory
0CRM_SALO_Q0003	Billed Sales Orders per Territory and Transaction Number
Sales Analyses
Sales Quotations and Orders Analysis
Sales Quotations
0CSAL_C05_Q0001	Sales: General Quotation Information
0CSAL_C05_Q0003	Sales: Quotation Success Rate
0CSAL_C05_Q0002	Sales: Quotation Tracking
0CSAL_C05_Q0004	Sales: Open Quotations per Region
0CSAL_C05_Q0005	Sales: Top Five Sold-To Parties (Quotations)
0CRM_QUTO_Q0001	Top Five Quotations
0CRM_QUTO_Q0001_1	Top Five Quotations (Business Transaction Number)
0CRM_QUTO_Q0002	Quotation Details
Sales Analyses
Sales Quotations and Orders Analysis
Channel Management
(0CSAL_C02_Q0008)	Plan/Actual Comparison (YTD): Product Hierarchy, Business Partner
(0CSAL_C03_Q0007)	Incoming Orders from Last Month (Open and Completed) – Top 3
(0CSAL_C03_Q0008)	Incoming Orders from Last Month – Details
(0CSAL_C03_Q0010)	Incoming Orders (Open and Completed) with Sold-to Party Variable
(0CSAL_C04_Q0010)	Open Sales Contracts: Comparison of Contract Quantity and Value
0CSAL_C05_Q0100	Channel Mgmt.: General Quotation Information
0CSAL_C03_Q0007	Channel Mgmt.: Last Month’s Incoming Orders (Open+Cmpltd)–Top 3
0CSAL_C03_Q0009	Channel Management: Sales Orders (MTB) (TS)
0CSAL_C02_Q0108	Channel Mgmt.: Plan/Actual Comparison (Order-on-Behalf) YTD
0CSAL_C05_Q0101	Channel Mgmt.: Quotation History
0CSAL_C05_Q0102	Channel Mgmt.: Quotation Top-n Products
0CSAL_C03_Q0100	Channel Mgmt.: Sales Statistics (Hosted Order Management)
0CSAL_C03_Q0008	Channel Mgt.: Incoming Orders(Open+Completed) with Reseller ID
0CSAL_C03_Q0010	Channel Mgt:Order Entry(Open/Compl.) With Variable Sold-To-Party
0CSAL_C02_Q0009	Channel Mgt:Plannd/Act. Comparison(MTD) Prod. Hier., Bus.Partner
0CSAL_C02_Q0008	Channel Mgt:Plannd/Act. Comparison(YTD) Prod. Hier., Bus.Partner
Marketing Analyses
Marketing and Campaign Analysis
0CRM_MC06_Q3010	Top 10 Campaigns by Number of Leads
0CRM_MC06_Q3011	Year to Date Marketing Pipeline
0CRM_MC06_Q3012	Marketing Contribution to Pipeline
0CRM_MC06_Q3013	Campaign Key Performance Indicators
0CRM_MC06_Q3014	Campaign Financial and Response Performance
0CRM_MC06_Q3015	Last Year Campaigns Revenue to Pipeline Revenue
0CRM_MC06_Q3016	Campaign Performance Over Time
0CRM_MC06_Q3017	Campaign Key Metrics
0CRM_MC06_Q3053	Opportunity Discontinuation Reason
0CRM_MC06_Q3058	All Campaigns
0CRM_MC06_Q3080	Historical Campaign Analysis
Marketing Analyses
External List Analysis
0ELM_IS01_Q7001	Quality of Address List
0MKTG_MC1_Q7001	Sales Success Address List
Marketing Analyses
Lead Analysis
0MKTG_C01_Q7001	Won/Lost Leads
0MKTG_C01_Q7002	Lead Origin
0MKTGMP02_Q3031	Top 10 Leads
0CRM_0MKTG_C01_Q3051	Leads per Qualification Level and Priority
0CRM_0MKTG_C01_Q3052	Lead Conversion Rate
0CRM_0MKTG_C01_Q3053	Lead Qualification Time
0CRM_0MKTG_C01_Q3054	Top 5 Leads
0CRM_MC06_Q3052	Leads by Qualification
0CRM_MC06_Q3054	Lead Rejection Reason
0CRM_MC06_Q3055	Cost per Lead Won
0CRM_MC06_Q3061	Lead Aging by Status
0CRM_MC06_Q3062	Leads by Sales Organization
0CRM_MC06_Q3063	Top 10 Leads by Revenue
0CRM_MC06_Q3064	Top 10 Lead Owners
0CRM_0MKTG_C01_Q3055	Employee List
0MKTG_C01_Q0001	Lead Management: Channel Analysis
0MKTG_C01_Q0002	Lead Management: Efficiency Reporting
0MKTG_C01_Q0004	Lead Management: History Reporting
0MKTG_C01_Q0005	Lead Management: Lost Leads
0MKTG_C01_Q0003	Lead Management: Qualification Level
0MKTG_C01_Q0102	Channel Mgmt.: Lead History
0MKTG_C01_Q0101	Channel Mgmt.: Top-n Lost Leads (Current Year)
0MKTG_C01_Q0100	Channel Mgmt.: Won Leads (Current Year)
Marketing Analyses
Market Exploration
Dun & Bradstreet External Market Data
D&B Marketing Universe for SAP BW
0DB_MC01_Q0001	D&B Marketing Analysis
0DB_MC01_Q0005	D&B GIS Penetration Analysis
0DB_MC01_Q0003	D&B Customer (%) vs. Norm (%)
0DB_MC01_Q0004	0DB_MC01_Q0004
0DB_MC01_Q0009	D&B Historical View
0DB_MC01_Q0015	D&B Historical View (Overview Loaded Data)
0DB_MC01_Q0002	D&B Marketing Details – All Businesses
0DB_MC01_Q0010	D&B Marketing Details – Customers
0DB_MC01_Q0011	D&B Marketing Details – Prospects
0DB_MC01_Q0007	D&B Tactical Data
0DB_MC01_Q0012	D&B Family Tree Analysis
Product Analyses
Cross-Selling
0CRM_CXS_Q0001	CRM Cross-Selling Analysis
0QM_CXS_Q0001	Cross-Selling Analysis
0CRM_CXS_Q0002	Source for CRM Cross-Selling Analysis
0DM_CXS_Q0002	Source for Cross-Selling Analysis
Product Analyses
Competitor Analysis
0CRM_PRCU_Q0002	Top Ten Listed Competitor Products
0CCP_IS01_Q0001	Customer Competitor Products
Customer Analyses
Fact Sheet Analysis
0CRM_FSC1_Q0002	Account Revenue
0CRM_FSC1_Q0001	Customer Service
0CRM_SOLDTO_Q0001	CRM Attributes (Fact Sheet)
0CSALMC02_Q009	Sales Pipeline for Fact Sheet
0CSRVMC01_Q0101	Service Overview
0CSAL_C07_Q0107	Expiring Service Contract Items
0CRM_ICWY_Q0101	Expiring Warranties
Customer Analyses
0BP_C00_Q0004	Queries for Business Partner Billing Data
0BP_C00_Q0006	Queries for Business Partner Sales Data
0BP_C00_Q0005	Queries for Business Partner Shipping Data
Customer Analyses
Queries for Migration Analysis
0CRMAIS01_Q0001	CRM ABC Migration analysis
0DMACIS01_Q0001	Comparison of ABC Classification and Clustering
0CRATIS01_Q0001	Comparison of CRM ABC Classification and CRM Decision Tree
0DMAMC01_Q0004	Deviation of ABC Classification from Decision Tree analysis
0CRMCIS01_Q0001	CRM Clustering Migration analysis
0DMCIS01_Q0001	Clustering Migration analysis
0CRCTIS01_Q0001	Comparison of CRM Clustering and CRM Decision Tree
0DMCTIS01_Q0001	Comparison of Clustering and Decision Tree
0CRMTIS01_Q0001	CRM Decision Tree Migration analysis
0DMTIS01_Q0001	Decision Tree Migration analysis
Customer Analyses
Queries for Deviation Analysis
0CRMAMC01_Q0001	CRM ABC Deviation analysis relative to second ABC Classification
RMAMC01_Q0002	CRM ABC Deviation analysis relative to first ABC Classification
0DMAMC01_Q0001	ABC Deviation analysis relative to second ABC Classification
0DMAMC01_Q0002	ABC Deviation analysis relative to first ABC Classification
0CRMAMC01_Q0003	Deviation of CRM ABC Classification from CRM Clustering analysis
0CRMCMC01_Q0003	Deviation of CRM Clustering analysis from CRM ABC Classification
0DMAMC01_Q0003	Deviation of ABC Classification from Clustering analysis
0DMCMC01_Q0003	Deviation of Clustering analysis from ABC Classification
0CRMAMC01_Q0004	Deviation of CRM ABC Classification from CRM Decision Tree analysis
0CRMTMC01_Q0003	Deviation of CRM Decision Tree analysis from CRM ABC Classification
0DMAMC01_Q0004	Deviation of ABC Classification from Decision Tree analysis
0DMTMC01_Q0003	Deviation of Decision Tree analysis from ABC Classification
0CRMCMC01_Q0001	CRM Clustering Deviation analysis rel to 2nd Clustering analysis
0CRMCMC01_Q0002	CRM Clustering Deviation analysis relative to first Clustering
0DMCMC01_Q0001	Clustering Deviation analysis relative to second Clustering
0DMCMC01_Q0002	Clustering Deviation analysis relative to first Clustering analysis
0CRMCMC01_Q0004	Deviation of CRM Clustering analysis from CRM Decision Tree
0CRMTMC01_Q0004	Deviation of CRM Decision Tree analysis from CRM Clustering
0DMCMC01_Q0004	Deviation of Clustering analysis from Decision Tree analysis
0DMTMC01_Q0004	Deviation of Decision Tree analysis from Clustering analysis
0CRMTMC01_Q0001	CRM Decision Tree Deviation analysis rel to 2nd DT analysis
0CRMTMC01_Q0002	CRM Decision Tree Deviation analysis rel to 1st DT analysis
0DMTMC01_Q0001	Decision Tree Deviation analysis relative to second DT analysis
0DMTMC01_Q0002	Decision Tree Deviation analysis relative to first DT analysis
Customer Analyses
Prequeries for Deviation Analysis
0CRMAMC01_Q0005	CRM ABC analysis BPs in 2nd analysis
0CRMAMC01_Q0006	CRM ABC analysis BPs in 1st analysis
0CRMCMC01_Q0005	CRM Clustering analysis BPs in 2nd analysis
0CRMCMC01_Q0006	CRM Clustering analysis BPs in 1st analysis
0CRMTMC01_Q0005	CRM Decision Tree analysis BPs in 2nd analysis
0CRMTMC01_Q0006	CRM Decision Tree analysis BPs in 1st analysis
0DMAMC01_Q0005	ABC analysis BPs in 2nd analysis
0DMAMC01_Q0006	ABC analysis BPs in 1st analysis
0DMCMC01_Q0005	Clustering analysis BPs in 2nd analysis
0DMCMC01_Q0006	Clustering analysis BPs in 1st analysis
0DMTMC01_Q0005	Decision Tree analysis BPs in 2nd analysis
0DMTMC01_Q0006	Decision Tree analysis BPs in 1st analysis
Customer Analyses
0CRM_OLVM_Q0001	CRM CLTV Models
0CRM_OLVM_Q0002	CRM Sales: CLTV Models
0CRM_OLVF_Q0001	CRM CLTV Predictions
Cross-Application Performance Analyses
Queries for Cross-Application Performance Analyses
Activities, Opportunities and Sales
0SAL_DS01_Q0005	Activities by Category
0CSALMC01_Q010	Sales, Activities & Opportunities: Processing Time/Sales Volumes
0CSALMC01_Q001	Sales, Activities & Opportunities; Number and Volumes
Cross-Application Performance Analyses
Queries for Cross-Application Performance Analyses
Orders, Contracts and Complaints
0CSALMC03_Q0004	Yesterday’s Incoming Orders
0CSALMC03_Q0003	Incoming Orders
0CSALMC03_Q0005	Incoming Orders (Returns, Credit and Debit Memos)
0CSALMC03_Q001	Open Orders and Contracts
0CSALMC02_Q0005	Incoming Orders Returns (Inc. Credit Memos)
0CSALMC02_Q0006	Order Cancellation
Cross-Application Performance Analyses
Queries for Cross-Application Performance Analyses
Sales Funnel and Pipeline
0CSALMC02_Q0008	Campaign Funnel Analysis
0CSALMC02_Q001	Lead Funnel Analysis
0CSALMC02_Q005	OpportunityFunnel Analysis
0CSALMC02_Q007	Quotation Funnel Analysis
0CSALMC02_Q010	Sales Pipeline
0CSALMC02_Q002	Sales Pipeline Analysis
0CSALM_C02_Q0001	Sales Pipeline: Incoming Orders
0CSALMC02_Q003	Sales Pipeline: Forecast Reliability
Interaction Channel Analyses
Help Desk Analytics
0CSRV_C01_Q0202	Service Ticket Overview
0CSRV_C01_Q0201	Open Service Tickets
0CSRV_T01_Q0001	Open Service Ticket History
0CSRV_C01_Q0203	Average Lead Time
Interaction Channel Analyses
E-Mail Response Management System Analytics

0CRM_ER11_Q0001	E-Mail Response Management System Statistics
Interaction Channel Analyses
Interactive Scripting Evaluation
0CRM_CIC1_Q0001	IC: Interactive Scripting Evaluation (IC WinClient)
0CRM_ISE2_Q0001	IC: Interactive Scripting Evaluation (IC WebClient)
Interaction Channel Analyses
Interaction Statistics
0CRM_CTI_QABRT1	IC: Abandonment Rate
0CRM_CTI1_QCHAT_ABRT	Abandonment Rate for Chat
0CRM_CTI1_QPUSH_REJ	Number of Rejected Items for Push
0CRM_CTI1_QDRAB1	IC: Average Time to Abandonment
0CRM_CTI2_QASA1	IC: Average Speed of Answer
0CRM_CTI_QASA1	IC: Average Speed of Answer (in Time Intervals)
0CRM_CTI1_QCHAT_ASA	Average Speed of Answer for Chat
0CRM_CTI1_QPUSH_ASA	Average Speed of Answer for Push
0CRM_CTI2_QHDTM1	IC: Average Handling Times
0CRM_CTI_QHDTM1	IC: Average Handling Times (in Time Intervals)
0CRM_CTI1_QCHAT_AHT	Average Handling Time for Chat
0CRM_CTI1_QPUSH_AHT	Average Handling Time for Push
0CRM_CTI2_QSL01	IC: Service Level
0CRM_CTI_QSL01	IC: Service Level (in Time Intervals)
0CRM_CTI1_QCHAT_SL	Service Level for Chat
0CRM_CTI2_QPUSH_SL	Service Level for Push
0CRM_CTI2_QVOL1	IC: Connection Volume
0CRM_CTI1_QCVOL	IC: Connection Volume (in Time Intervals)
0CRM_CTI1_QCHAT_VOL	Volume of Chat Connections
0CRM_CTI2_QTRF01	IC: Transfers
0CRM_CTI1_QTRF01	IC: Transfers (in Time Intervals)
0CRM_CTI2_QPUSH_TRF	Number of Transfers for Push
0CRM_CTI1_Q001	Interaction Statistics in Time Intervals (General)
Interaction Channel Analyses
Collections Management
0FC_MP25_Q0001	Interaction and Work Items (Outbound)
0CIC_MP45_Q0001	Interaction and Event (Inbound)
Interaction Channel Analyses
Real-Time Offer Management Analytics
CRM IC Real-Time Offer Management
0CRM_IC_RTOM_DS01_Q001	Real-Time Offer Management Agent Performance
0CRM_IC_RTOM_DS01_Q003	Real-Time Offer Management Agent Performance on Specific Offers
0CRM_IC_RTOM_DS01_Q007	Real-Time Offer Management Agent Performance Trend
0CRM_IC_RTOM_DS01_Q002	Real-Time Offer Management Offer Performance
0CRM_IC_RTOM_DS01_Q006	Real-Time Offer Management Offer Performance Trend
0CRM_IC_RTOM_DS01_Q005	Real-Time Offer Management Comparison of Offer Performance
0CRM_IC_RTOM_DS01_Q004	Real-Time Offer Management Customer Transactions
0CRM_IC_RTOM_DS02_Q008	Real-Time Offer Management Predictor Changes Over Time
0CRM_IC_RTOM_DS01_Q009	RTOM Query Max
0CRM_IC_RTOM_DS01_Q009_V012	Trend Analysis (Weekly)
0CRM_IC_RTOM_DS01_Q009_V013	Trend Analysis (Monthly)
0CRM_IC_RTOM_DS01_Q009_V014	Offer Performance Graph
0CRM_IC_RTOM_DS01_Q009_V015	Agent Performance Graph
0CRM_IC_RTOM_DS01_Q010	Agent Performance Graph
0CRM_IC_RTOM_DS01_Q010_V001	Agent Performance (Last Day)
0CRM_IC_RTOM_DS01_Q010_V002	Agent Performance on RTOM Offer (Last Day)
0CRM_IC_RTOM_DS01_Q010_V003	Offer Performance (Last Day)
0CRM_IC_RTOM_DS01_Q010_V004	Offer Performance by Recipient Profiles (Last Day)
0CRM_IC_RTOM_DS01_Q011	RTOM Query Last 7 Days
0CRM_IC_RTOM_DS01_Q011_V001	Agent Performance (Last 7 Days)
0CRM_IC_RTOM_DS01_Q011_V002	Agent Performance on RTOM Offer (Last 7 Days)
0CRM_IC_RTOM_DS01_Q011_V003	Offer Performance (Last 7 Days)
0CRM_IC_RTOM_DS01_Q011_V004	Offer Performance by Recipient Profiles (Last 7 Days)
0CRM_IC_RTOM_DS01_Q011_V005	Trend Analysis (Last 7 Days)
0CRM_IC_RTOM_DS01_Q012	Customer Transaction
0CRM_IC_RTOM_DS02_Q009	Predictor Change
Interaction Channel Analyses
Partner and Channel Analytics
0CSAL_C01_Q0100	Channel Mgt.: Activity History
0CSALMC01_Q0100	Channel Mgt.: Activities, Opportunities, and Sales Orders by Country
0CSAL_C01_Q0103
0CRM_C04_Q0101	Channel Mgt.: Expected Sales volumec
0CSALMC02_ Q0100	Channel Mgt. : Lead Funnel Analysis
0CSALMC02_Q0101	Channel Mgt.: Opportunity Funnel Analysis
0CRM_C04_Q0100	Channel Mgt.: Opportunities (Status: Open/In Progress)
0CSALMC02_Q0102	Channel Mgt.: Quotation Funnel Analysis
0CSALMC02_Q0103	Channel Mgt. : Sales Pipeline Analysis
0CHM_C01_Q0001	Channel Manager Partner Base
0CHM_C01_Q0002	Channel Partner Customer Base
Service Analyses
Planned Services Analysis
0CRM_FOCS_Q0001	Resource Requirements and Service Volume
0CRM_FOCS_Q0002	Resource Requirements and Service Volume (Order Level)
0CRM_FOCS_Q0003	Comparison of Service Plan Simulations
0CRM_FOID_Q0001	Determine ID of Last Service Plan Simulation
Service Analyses
Service Contract and Quotation Analysis
0CSAL_C07_Q0101	Highest-Revenue Products in Service Contracts
0CSAL_C07_Q0102	Top-Selling Products in Service Contracts
0CSAL_C07_Q0103	Profit per Product in Service Contracts
0CSAL_C07_Q0104	Profit-Sales Ratio per Product in Service Contracts
0CSAL_C07_Q0105	Variance Analysis per Product in Service Contracts
0CSAL_C07_Q0201	Product Analysis in Service Contracts
0CSRVMC03_Q0101	Changes in Processing Volumes
0CSAL_C07_Q0106	Remaining Term of Service Contracts
0CRM_PRLI_Q0101	Top-Selling Products in Product Lists
0CRM_SCOL_Q0101	Number of Service Contracts per Installed Base Category
0CSRVMC06_Q0101	Installed Bases Without a Valid Service Contract
0CSAL_C07_Q0107	Expiring Service Contract Items
0CSRV_C02_Q0101	Profitability of Service Contracts
Service Analyses
Warranty Analysis
0CRM_ICWY_Q0101	Expiring Warranties
0CRM_IOW1_Q0101	Warranty Usage List
0CRM_IOW1_Q0102	Warranty Expiration Analysis
0CRM_PRI_Q0108	Warranty Entitlement Analysis
0CRM_CODT_Q0102	Warranty Costs Analysis
Service Analyses
Service Order and Quotation Analysis
0CSRV_C01_Q0101	Average Order Volumes
0CSRV_C01_Q0102	Rate of Order Completion
0CSRV_C01_Q0103	0CSRV_C01_Q0103
0CRM_PRI_Q0101	Delayed Services with Requested-By Date
0CRM_PRI_Q0102	Services on Schedule with Requested-By Date
0CRM_PRI_Q0103	Delayed Services with Service Level Agreement Date
0CRM_PRI_Q0104	Services on Schedule with Service Level Agreement Date
0CRM_PRI_Q0105	Delayed Services: Order Value
0CRM_PRI_Q0106	Planning Accuracy
0CRM_PRI_Q0201	Service Compliance
0CSRVMC03_Q0101	Changes in Processing Volumes
0CSRVMC04_Q0101	Complaint Ratio by Product
0CSRV_C01_Q0104	Analysis of Incoming Channels for Service Orders
0CRM_PRI_Q0107	Accounting Indicator Analysis
0CRM_QTIC_Q0101	Service Order Quotation Success Analysis
0CRM_QTIC_Q0102	Service Order Quotation Rejection Analysis
0CRM_QTIC_Q0103	Service Order Quotation Expiration Analysis
0CRM_QTIC_Q0104	Service Order Quotation Expected Revenue Analysis
Service Analyses
Cost and Revenue Analysis
0CRM_CODT_Q0101	Material Costs and Labor Costs
0CSRVMC05_Q0101	Changes in Overall Controlling
0CSRVMC05_Q0102	Highest-Revenue Sold-To Parties
0CSRVMC05_Q0103	Profit per Sold-To Party
0CSRVMC05_Q0104	Profit-Sales Ratio per Sold-To Party
0CSRVMC02_Q0106	Variance Analysis per Product
0CSRVMC05_Q0201	Sold-To Party Analysis
0CSRVMC02_Q0101	Changes in Business Volumes
0CSRVMC02_Q0102	Highest-Revenue Products
0CSRVMC02_Q0103	Top-Selling Products
0CSRVMC02_Q0104	Profit per Product
0CSRVMC02_Q0105	Profit-Sales Ratio per Product
0CSRVMC05_Q0105	Variance Analysis per Sold-To Party
0CSRVMC02_Q0201	Product Analysis
0CSRVMC01_Q0101	Service Overview
0CSRVMC02_Q0107	Share of Revenue of Products
Service Analyses
Complaints and Returns Analysis
0CSAL_C09_Q0101	Number of Service Complaints
0CSRVMC04_Q0101	Complaint Ratio by Product
0CSRVMC03_Q0101	Changes in Processing Volumes
Service Analyses
Case Management Analysis
0CRM_CMG2_Q0102	Controlling Analysis for Cases
0CRM_CASE_Q0101	Case Workload Analysis
0CRM_CASE_Q0102	Analysis of Sensitive Cases
0CRM_CASE_Q0103	Planned Date of Case Closure
0CRM_CMGL_Q0101	Case Relationship Analysis for Linked Business Partner
0CRM_CMGL_Q0102	Case Relationship Analysis for Linked Products
0CRM_CMG1_Q0101	Case Escalation Analysis
0CRM_CMG2_Q0101	Status Overview for Documents in Cases
Service Analyses
IT Service Management Analytics
0SRQ_C10_Q0002	Reported Service Request
0SRQ_C11_Q0001	Reported Problems
0CSRVMC05_Q0001	Reported Requests for Change
0CSRVMC05_Q0001	Reported Requests for Change
0CSRVMC05_Q0002	SLA Compliance of Requests for Change
0CSRVMC05_Q0003	Closure Rate for Requests for Change
0CSRVMC05_Q0004	Number and Percentage of Approved Requests for Change
0CSRVMC05_Q0005	Objects with Highest Number of Requests for Change
0CSRVMC05_Q0006	IBases with Highest Number of Requests for Change
0CSRVMC05_Q1001	RFC Priority Total
0CSRVMC05_Q1002	RFC Priority Individual
0CSRVMC05_Q1003	RFC Category by Subject
0CSRVMC05_Q1004	RFC Category by Reason
0CSRVMC05_Q1005	RFC IBase Top 5
0CSRVMC05_Q1006	RFC Object Top 5
0CSRVMC05_Q1007	RFC Ref. Product Top 5
0CSRVMC05_Q1009	RFC Service Org. Top 5
0CSRVMC05_Q1010	RFC Service Team Top 5
0CSRVMC05_Q1011	RFC Sold-To Party Top 5
0CSRVMC05_Q1012	RFC Duration
0CSRVMC05_Q1013	RFC Sales Org. Top 5
0SRQ_C10_Q0002	Reported Service Request
0SRQ_C10_Q0003	Average Work and Total Duration of Service Requests
0SRQ_C10_Q0004	Service Level Compliance of Service Requests
0SRQ_C10_Q0005	IBases with Highest No. of Service Requests
0SRQ_C10_Q0006	Objects with Highest No. of Service Requests
0SRQ_C10_Q0007	Products with Highest No. of Service Requests
0SRQ_C10_Q0008	Service Request Closure Rate
0SRQ_C10_Q1001	SRQ Priority Total
0SRQ_C10_Q1002	SRQ Priority Individual
0SRQ_C10_Q1003	SRQ Category by Subject
0SRQ_C10_Q1004	SRQ Category by Reason
0SRQ_C10_Q1005	SRQ IBase Top 5
0SRQ_C10_Q1006	SRQ Object Top 5
0SRQ_C10_Q1007	SRQ Ref. Product Top 5
0SRQ_C10_Q1008	SRQ Sales Org. Top 5
0SRQ_C10_Q1009	SRQ Service Org. Top 5
0SRQ_C10_Q1010	SRQ Service Team Top 5
0SRQ_C10_Q1011	SRQ Sold-To Party Top 5
0SRQ_C10_Q1012	SRQ Duration
0SRQ_C11_Q0001	Reported Problems
0SRQ_C11_Q0002	SLA Compliance of Problems
0SRQ_C11_Q0003	Average Work and Total Duration of Problems
0SRQ_C11_Q0004	Closure Rate of Problems
0SRQ_C11_Q0005	Objects with Highest No. of Problems
0SRQ_C11_Q0006	IBases with Highest No. of Problems
0SRQ_C11_Q1001	Problem Priority Total
0SRQ_C11_Q1002	Problem Priority Individual
0SRQ_C11_Q1003	Problem Category by Subject
0SRQ_C11_Q1004	Problem Category by Reason
0SRQ_C11_Q1005	Problem IBase Top 5
0SRQ_C11_Q1006	Problem Object Top 5
0SRQ_C11_Q1007	Problem Ref. Product Top 5
0SRQ_C11_Q1008	Problem Sales Org. Top 5
0SRQ_C11_Q1009	Problem Service Org. Top 5
0SRQ_C11_Q1010	Problem Service Team Top 5
0SRQ_C11_Q1011	Problem Sold-To Party Top 5
0SRQ_C11_Q1012	Problem Duration
Service Analyses
Strategic Service Planning
CSRVPLAN_Q0101	Planned / Actual Comparison
Service Analyses
Timestamp Service Analysis
0CRM_TSSC_Q0101	Performance Key Figure Comparison Table
0CRM_DTRC_Q0101	Processing Lifecycle Performance Analysis
Entitlement Analyses
Strategic Service Planning
0EA_OVERALL	Overall Entitlement Report
0EA_DREAB	Deposit Refund Entitlement Account Balance
0EA_DRELR	Deposit Refund Entitlement Liability Report
Industry-Specific Analyses
High Tech
Entitlement Management
0HTBPLIC_Q0001	Software Entitlements of a Business Partner
0HTBPLIC_Q0002	Software Entitlements of a Group of Business Partners
Industry-Specific Analyses
Consumer Products
Sales and Marketing
Sales and Trade Promotions
0CP_SLSC1_Q0005	Orders/Deliveries/Invoices
0CP_SLSC1_Q0013	Current Orders (Quantities)
0CP_SLSC1_Q0012	Current Orders (Values)
0CP_SLSM1_Q0009	Benchmark Conditions
0CP_SLSM1_Q0010	Benchmark Conditions
0CP_SLSM1_Q0004	Selected Key Figures Benchmark
0CP_SLSC1_Q0016	Contribution Margin 1
0CP_SLSC6_Q0010	Business Partner for Indirect Promotions
0CP_SLSC6_Q0002	Business Partner Sales and Budget (Planned – Actual)
0CP_SLSCA_Q0002	Business Partner Sales and Budget (SU)
0CP_SLSC6_Q0009	Indirect Promotions
0CP_SLSCA_Q0009	Indirect Promotions (SU)
0CP_SLSC1_Q0015	Cannibalization
0CP_SLSC1_Q0004	Internal Sales
0CP_SLSC1_Q0011	Deliveries/Returns/Credit Memos
0CP_SLSM1_Q0014	Net Revenue: Top N Products
0CP_SLSC1_Q0010	New Products
0CP_SLSM1_Q0013	Plan/Plan Comparison Conditions (%)
0CP_SLSM1_Q0006	Plan/Plan Comparison Conditions
0CP_SLSM1_Q0012	Plan/Plan Comparison Net Revenue
0CP_SLSC1_Q0006	Price Dependency of Sales
0CP_SLSC6_Q0005	Promotion Budget Availability
0CP_SLSCA_Q0005	Promotion Budget Availability (SU)
0CP_SLSC6_Q0007	Promotion Portfolio Analysis
0CP_SLSCA_Q0007	Promotion Portfolio Analysis (SU)
0CP_SLSC6_Q0006	Promotion Uplift (Planned-Actual)
0CP_SLSCA_Q0006	Promotion Uplift (Planned and Actual) (SU)
0CP_SLSC6_Q0003	Regular Sales and Promotion Sales
0CP_SLSC6_Q0008	ROI – Top 10 Promotions
0CP_SLSCA_Q0008	ROI – Top 10 Promotions with Business Partners (SU)
0CP_SLSM1_Q0011	Status Conditions
0CP_SLSM1_Q0003	0CP_SLSM1_Q0003
0CP_SLSC1_Q0014	Third-Party Business – Quantity
0CP_SLSC1_Q0007	Third-Party Business – Value
0CP_SLSC6_Q0001	Trade Promotion: Scoring: Uplift Factor (Training)
0CP_SLSCA_Q0001	Trade Promotion: Scoring: Uplift Factor (Training) (SU)
0CP_SLSO1_Q0001	Trade Promotion: Scoring: Uplift Factor (Prediction)
0CP_SLSC1_Q0002	Sales Development/Customer by Quarter
0CP_SLSC1_Q0003	Sales Development/Product by Quarter
0CP_SLSC1_Q0001	Sales Development by Month
0CP_SLSC1_Q0009	Sales Deal / Annual Comparison
0CP_SLSC1_Q0008	Sales Deals in a Time Period
0CSAL_C01_Q0022	Previous Months’ Sales Activities
0CP_SLSC6_Q0004	Preliminary Evaluation of a Promotion
0CP_SLSCA_Q0004	Preliminary Evaluation of a Promotion (SU)
0CP_SLSM1_Q0005	Target Conditions
0CP_SLSM1_Q0001	Net Revenue Target
0CP_SLSM1_Q0002	Time Series Conditions
0CP_SLSM1_Q0008	Net Revenue Time Series and Billing Quantity in Sales Units
0CP_SLSCA_Q0011	Channel Peformance by Brand/Category YTD
0CP_SLSCA_Q0012	Promotion Tactic Effectiveness
0CP_SLSCA_Q0013	Brand Performance
0CP_SLSCA_Q0014	Trend in Brand Shipments
0CP_SLSCA_Q0015	Trade Promotions Channel Overview
0CP_SLSCA_Q0016	Brand Promotion Budget Availability
0CP_SLSM1_Q0031	Trade Promotions Currently Running
0CP_SLSM1_Q0032	Current Promotion Product Details
0CP_SLSM1_Q0030	KPI Overview: Promotions, Last 12 Weeks
0CP_SLSM1_Q0028	Promotion Actual Versus Plan, Last Twelve Weeks
0CP_SLSM1_Q0029	KPI Overview Promotions Year-to-Date
0CP_SLSM1_Q0027	Promotion: Actual Versus Plan, Year-to-Date
0CP_MP04_Q0006	KPI Overview Logistics, Last Twelve Weeks
0CP_MP04_Q0005	Logistics Performance Trend, Last Twelve Weeks
0CP_MP04_Q0003	KPI Overview Logistics, Year-to-Date
0CP_MP04_Q0002	Logistics Performance Trend, Year-to-Date
0CP_MP04_Q0004	Logistics Performance by Product, Last Twelve Weeks
0CP_MP04_Q0001	Logistics Performance by Product, Year-to-Date
0CP_SLSM1_Q0026	Revenue and Profit Trend with a Business Partner, Last Twelve Weeks
0CP_SLSM1_Q0023	Revenue and Profit Trend with a Business Partner, Year-to-Date
0CP_SLSM1_Q0025	Actual Versus Plan with a Business Partner, Last Twelve Weeks
OCP_SLSM1_Q0022	Actual versus Plan with a Business Partner, Year-to-Date
0CP_SLSM1_Q0024	Profit and Loss Statement, Last Twelve Weeks
0CP_SLSM1_Q0021	Profit and Loss Statement, Year-to-Date
Industry-Specific Analyses
Consumer Products
Sales and Marketing
Trade Promotion Management
0CP_SLSC6_Q0010	Business Partner for Indirect Promotions
0CP_SLSC6_Q0002	Business Partner Sales and Budget (Planned – Actual)
0CP_SLSC6_Q0009	Indirect Promotions
0CP_SLSC6_Q0005	Promotion Budget Availability
0CP_SLSC6_Q0007	Promotion Portfolio Analysis
0CP_SLSC6_Q0006	Promotion Uplift (Planned-Actual)
0CP_SLSC6_Q0003	Regular Sales and Promotion Sales
0CP_SLSC6_Q0008	ROI – Top 10 Promotions
0CP_SLSC6_Q0001	Trade Promotion: Scoring: Uplift Factor (Training)
0CP_SLSO1_Q0001	Trade Promotion: Scoring: Uplift Factor (Prediction)
0CSAL_C01_Q0022	Previous Months’ Sales Activities
0CP_SLSC6_Q0004	Preliminary Evaluation of a Promotion
Industry-Specific Analyses
Consumer Products
Sales and Marketing
Syndicated Data
0CP_SLSC3_Q0001	Market Share
0CP_SLSC3_Q0002	Retail Sales and (EQU)
0CP_SLSC3_Q0003	Baseline and Incremental Share (EQU)
0CP_SLSC3_Q0004	Baseline and Incremental Share (Sales)
0CP_SLSC3_Q0005	Comparison to Competition – YTD
0CP_SLSC2_Q0001	Pipeline Analysis
0CP_SLSC2_Q0002	Sales Deal Pipeline
0CP_SLSC2_Q0003	Contribution Margin and Market Share
0CP_SLSC2_Q0004	Retail Margin
0CP_SLSC2_Q0005	Stock in ACNielsen Market
0CP_SLSC5_Q0001	Retail Sales and Retail Baseline Sales
0CP_SLSC3_Q0010	Brand: Market Share and Distribution
Industry-Specific Analyses
Consumer Products
Sales and Marketing
Assortment Agreement
0CP_SLSM2_Q0001	Assortment Agreement Benchmark
0CP_SLSM2_Q0002	Assortment Agreement Benchmark – Overview
0CP_SLSM2_Q0003	Status: Distribution and Out-of-Stock
0CP_SLSM2_Q0004	Status: Assortment Agreement
Industry-Specific Analyses
Consumer Products
Inventory Management
0CP_IC_C1_Q0001	Stock Development – Quantity
0CP_IC_C1_Q0002	Stock Development – Value
0CP_IC_C1_Q0003	Stock Development – Consignment Stock
0CP_IC_C1_Q0004	Valuated Average Stock and Warehouse Inventory Turn
0CP_IC_C1_Q0005	Issues versus Stock
0CP_IC_C1_Q0006	Return Deliveries from Warehouse
0CP_IC_C1_Q0007	Stock Corrections
0CP_IC_C1_Q0008	Stock Minimum Previous Two Months
0CP_IC_C1_Q0009	ABC Stock Analysis
0CP_IC_C1_Q0010	Old Stock of Raw Materials and Packaging
0CP_IC_C1_Q0011	Old Stock of Finished Products and Trading Goods
Industry-Specific Analyses
Consumer Products
Procurement
0CP_PURC1_Q0001	Purchase Order/Goods Receipt/Invoice (Quantity)
0CP_PURC1_Q0002	Internal Deliveries
0CP_PURC1_Q0003	Returns to Vendor – Quantities
0CP_PURC1_Q0004	Purchase Orders/Scheduling Agreements
0CP_PURC1_Q0005	Vendor Reliability (Quantity)
0CP_PURC1_Q0006	On-Order Stock
0CP_PURC1_Q0007	Delivery Reliability (Quantity/Date
0CP_PURC1_Q0008	Cost Price Development – Previous Six Months
0CP_PURC1_Q0009	Returns to Vendor – Value
0CP_PURC1_Q0010	Returns to Vendor – Items
0CP_PURC1_Q0011	Purchase Order/Goods Receipt/Invoice (Value)
0CP_PURC1_Q0012	Vendor Overview
Cross-Scenario Analyses
Installed Base Analysis
Queries for the SAP Enterprise Portal
0CRM_IBCO_Q0101	Installed Base Analysis by Location
0CRM_IBCO_Q0104	Installed Base Analysis by Business Partner
0CRM_IBCO_Q0102	Analysis of Products in Installed Bases
0CRM_IBCO_Q0103	Analysis of Individual Objects in IBase Components
Cross-Scenario Analyses
Installed Base Analysis
0SAL_DS01_Q0005	Activities by Category
0CSAL_C01_Q0004	Active/Passive Analysis
0CSAL_C01_Q0023	Activities/Items per Activity Partner
0SAL_DS01_Q0002	Activities per Category (Employee Responsible, Document Level)
0CSAL_DS01_Q004	Activity Details
0CSAL_C01_Q0016	Activity History
0CSAL_C01_Q0021	Activity Partner with Open Activities
0SAL_DS01_Q0003	Activity Partners w/ Open Activities (Employee Resp, Doc. Level)
0SAL_DS01_Q001	Date of Last Activity
0SAL_DS01_Q0010	Date of Next Activity
0CSAL_C01_Q0005	Distribution of Activities per Organizational Unit
0CSAL_C01_Q0003	Intensity of Customer Care (Activity Partner)
0CRM_C01_Q0018	Intensity of Customer Care by Employee (Sales Manager Portal)
0CSAL_C01_Q0019	Intensity of Customer Care by Partner (Sales Manager Portal)
0CSAL_C01_Q0001	Intensity of Customer Care (Employee)
0CSAL_C01_Q0002	Intensity of Customer Care (Owner)
0SAL_C01_Q0009	Last 20 Closed Activities
0CSAL_C01_Q0013	My Team’s Planned Activities
0CSAL_C01_Q0020	Number of Activities per Category
0CRM_C08_Q0002	Number of Samples Distributed in Current Year
0CRM_C08_Q0003	Number of Samples per Batch and Contact Person
0CRM_C01_Q0017	Planned Activities
0CRM_C08_Q0001	Pre-Sales Investment in Activity Partner
0CSAL_C01_Q0022	Previous Months’ Sales Activities
0CSAL_C01_Q0006	Success/Failure Analysis
0CSAL_C01_Q0015	Success/Failure Analysis (Sales Manager Portal)
0CSAL_C01_Q0024	Activities (One Order and Interaction Objects) per Campaign
Cross-Scenario Analyses
Billing Analysis
0BE_C01_Q0001	Number of Billing Documents
0BE_C01_Q0002	Canceled Billing Documents
Cross-Scenario Analyses
Case Management Analysis
0CRM_CMG2_Q0102	Controlling Analysis for Cases
0CRM_CASE_Q0101	Case Workload Analysis
0CRM_CASE_Q0102	Analysis of Sensitive Cases
0CRM_CASE_Q0103	Planned Date of Case Closure
0CRM_CMGL_Q0101	Case Relationship Analysis for Linked Business Partner
0CRM_CMGL_Q0102	Case Relationship Analysis for Linked Products
0CRM_CMG1_Q0101	Case Escalation Analysis
0CRM_CMG2_Q0101	Status Overview for Documents in Cases
Cross-Scenario Analyses
CRM Incentive and Commission Management
0CRM_ICC1_Q0101	Commissions on Level Sales Rep./Sales Manager
0CRM_ICC1_Q0103	Commissions Overview Year to Year

Advantages

Reporting Directory contains technical names of all standard content queries which can help BI Reporting Consultants for prototyping purpose.
This directory categorizes information according to each functional area which can directly be mapped to business requirement.
This can serve as a lookup guide while gathering requirements for SAP BW-CRM reports from business users during Blueprinting phase of the project.