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SAP BW-CRM Business Content Reports Directory

Applies to:

SAP BW 3.5 and SAP BI 7.0 Reporting Consultants.

Summary

This article provides an exhaustive list of all standard SAP BW reports delivered as part of BI content for CRM-BW. It can be used in the projects during Project preparation and Blueprinting phase. BW Reporting Consultants can refer this guide and map user’s business reporting requirements to the standard reports and leverage them in order to prototype certain business scenarios.

Author(s):    Rohit Garg and Rahul Mahajan

Company:    Deloitte Consulting India Pvt. Ltd

Created on:  11 June 2012

/wp-content/uploads/2012/06/rrr_110138.jpg Rahul Mahajan is currently working as an SAP-BI Consultant with Deloitte. He is working in BI space for past 5 years. He has a rich experience in Data Extraction, Enterprise Data Warehousing,Enterprise Reporting and Business Objects.
/wp-content/uploads/2012/06/rgr_110139.jpg

Rohit Garg is currently working as an SAP-BI Consultant with Deloitte. He is working in BI space for past 4.5 years.He has a rich experience in Data Extraction, Enterprise Data Warehousing,Enterprise Reporting and SAP-ABAP.

Business Scenario

At the time of Blueprinting workshops, BW Consultants can leverage this directory of standard content delivered CRM reports. This handbook containing directory of reports can help consultants to map the user’s business requirement in terms of BEx queries.

Introduction

The bottom line of this document lies in the fact that it acts as one stop place where BW Reporting Consultants can look up and find all standard content delivered SAP BW CRM reports. All the reports have been categorized as per their relevant functional areas in order to help consultants to map business requirement and provide users the desirable reporting solution.

Directory of Reports

Query Name

Description

Financial Services Analyses

0CRMFSC01_Q0001

Contingent Liability Report

Grants Management for Grantor

0GTR_C04_Q0001

Grantor Claims: Current Overview

0GTR_C02_Q0001

Grantor Agreements: Current Overview

0GTR_C01_Q0001

Grantor Applications: Current Overview

0GTR_MC01_Q0001

Grantor Lifecyle: Current Overview

0GTR_GPMELM_Q0001

Master Data: Grantor Program

0CRM_CMGL_Q0101

Cases per Business Partner

Partner and Channel Analytics 

0CHM_C01_Q0002

Channel Partner Customer Base 

0CHM_C01_Q0001

Channel Manager Partner Base 

0CSALMC02_Q0103

Channel Mgt. : Sales Pipeline Analysis

0CSALMC02_Q0102

Channel Mgt.: Quotation Funnel Analysis

0CRM_C04_Q0100

Channel Mgt.: Opportunities (Status: Open/In Progress

0CSALMC02_Q0101

Channel Mgt.: Opportunity Funnel Analysis

0CSALMC02_ Q0100

Channel Mgt. : Lead Funnel Analysis

0CRM_C04_Q0101

Channel Mgt.: Expected Sales volume

0CSAL_C01_Q0103

Channel Mgt.: Closed Activities

0CSALMC01_Q0100

Channel Mgt.: Activities, Opportunities, and Sales Orders by Country

0CSAL_C01_Q0100

Channel Mgt.: Activity History

Rebate Processing Analyses

0RDLI_Q0001

Rebate Due List: Item Data per Agreement Item

0RDLP_Q0001

Rebate Due List: Cumulation Period Data per Agreement Item

Disbursement of Budget to Invoice Line Items

0SD_MC01_Q0003

Condition Rate Deviation (Sales Order and Billing Document)

0SD_MC01_Q0002

Condition Amount (Billing Document)

0SD_MC01_Q0001

Condition Amount (Sales Order)

0SD_C15_Q0001

Condition Amount By Customer

0SD_C04_Q0004

Average Delivery Processing Times

0SD_C03_Q007

Billing Documents

0SD_C03_Q006

Deliveries

0SD_C04_Q0002

Delivery Delays per Sales Area

0SD_C04_Q0001

Delivery Delays per Sold-to Party

0SD_C01_Q026

Distribution Channel Analysis

0SD_C03_Q011

Faultless Sales Order Processing

0SD_C03_Q008

Fulfillment Rates

0SD_C03_Q0014

Fulfillment Rates: Values

0SD_C05_Q0003

General Quotation Information at Sales Area Level

0SD_C05_Q0001

General Quotation Information per Customer

0SD_C01_Q024

Incoming Orders Analysis

0SD_C01_Q011

Incoming Orders per Calendar Year and Month

0SD_C03_Q004

Incoming Orders per Customer

0SD_C04_Q0003

Incorrect Delivery Quantities

0SD_C02_Q0002

Monthly Deliveries

0SD_C01_Q0002

Monthly Incoming Orders and Revenue

0SD_C14_Q0001 

Open Order Quantity for Last Week

0SD_C03_Q010

Order, Delivery and Sales Quantities

0SD_C01_Q021

Product Analysis

0SD_C03_Q005

Proportion of Credit Memos to Billing Documents

0SD_C01_Q012

Proportion of Credit Memos to Sales Volume

0SD_C03_Q003

Proportion of Returns to Incoming Orders

0SD_C01_Q022

Product Profitability Analysis

0SD_C01_Q010

Returns per Customer

0SD_C01_Q0003

Quantity and Value of Returns

0SD_C05_Q0006

Quotation Success Rate per Sales Area

0SD_C05_Q0004

Quotation Success Rate per Customer

0SD_C05_Q0005

Quotation Tracking per Customer

0SD_C05_Q0002

Quotation Tracking per Sales Area

0SD_C01_Q025

Sales/Cost Analysis

0SD_C01_Q0001

Sales Figures Comparison

0SD_C03_Q009

Sales Values

0SD_C01_Q013

Sales Volume

0SD_C12_Q0001 

Service Level – Item Level

0SD_C12_Q0005 

Service Level – Item Level (in six months)

0SD_C01_Q023

Top Customers

0SD_C02_Q0001

Weekly Deliveries (SD)

0SD_C12_Q0006

Delivery Performance

0SD_C12_Q0007

Material Availability Analytics — Stocks

0SD_C11_Q0005

Delivery Performance — Sales Data

0SD_C14_Q0003

Material Availability Analytics — Backorders

0SD_C03_Q0003 / 0SD_MP02_Q0001

Warehouse Workload – Inbound Deliveries

E-Analytics

  0WEB_C01_Q0001

Number of Hits

0WEB_C01_Q0002

Technical Status of the Web Site 

0WEB_C01_Q0003

User Data

0WEB_C01_Q0004

Clickstream

0WEB_C01_Q0005

Dwell Time 

0WEB_C01_Q0101

Top 10 External Referrers

0WEB_C01_Q0102

Visits, Page Impressions, Hits

0WEB_C01_Q0103

Error Status 

0WEB_C01_Q0104

Volumes of Downloaded Data

0WEB_C01_Q0105

Loading Time for Pages

Sales Analyses

Sales Planning Analysis

0SAL_DS01_Q0005

Activities by Category

0CSAL_C02_Q0007

Alerts for Contribution Margin Scheme

0CSAL_C02_Q0006

Alerts for Plan/Actual Variance

0CRM_C04_Q0020

OpportunityPipeline

0CRM_OPPH_Q0001

OpportunityPlan

0CRM_OPPH_Q0002

OpportunityPlan (for Alerts)

0CSAL_C02_Q002

Plan/Actual Completion (YTD/YTG

0CSAL_C02_Q0001

Plan/Actual Comparison

0CSAL_C02_Q0003

Plan/Actual Comparison with Hierarchies 

0CSAL_C02_Q001

Plan/Actual Comparison with Variances 

0CSAL_C02_Q0004

Plan/Actual Contribution Margin Scheme 

0CSAL_C02_Q0012

Plan/Actual Monitor of Sales and Opportunity Plan

0CSALMC02_Q010

Sales Pipeline 

0CSAL_C02_Q0005

Status Monitor 

0CSAL_C12_Q001

Total Funnel

Sales Analyses

Activity Analysis

0SAL_DS01_Q0005

Activities by Category

0CSAL_C01_Q0004

Active/Passive Analysis 

0CSAL_C01_Q0023

Activities/Items per Activity Partner

0SAL_DS01_Q0002

Activities per Category (Employee Responsible, Document Level)

0CSAL_DS01_Q004

Activity Details

SAL_C01_Q0016

Activity History

0CSAL_C01_Q0021

Activity Partner with Open Activities

0SAL_DS01_Q0003

Activity Partners w/ Open Activities (Employee Resp, Doc. Level)

0CSAL_C12_Q002

Completed Activities

0SAL_DS01_Q001

Date of Last Activity

0SAL_DS01_Q0010

  Date of Next Activity

0CSAL_C01_Q0005

Distribution of Activities per Organizational Unit

0CSAL_C01_Q0003

Intensity of Customer Care (Activity Partner)

0CRM_C01_Q0018

Intensity of Customer Care by Employee (Sales Manager Portal)

0CSAL_C01_Q0019

Intensity of Customer Care by Partner (Sales Manager Portal)

0CSAL_C01_Q0001

Intensity of Customer Care (Employee)

0CSAL_C01_Q0002

  Intensity of Customer Care (Owner)

0SAL_C01_Q0009

Last 20 Closed Activities

0CSAL_C01_Q0013

My Team’s Planned Activities

0CSAL_C01_Q0020

Number of Activities per Category

0CRM_C08_Q0002

Number of Samples Distributed in Current Year

0CRM_C08_Q0003

Number of Samples per Batch and Contact Person

0CRM_C01_Q0017

Planned Activities

0CRM_C08_Q0001

Pre-Sales Investment in Activity Partner

0CSAL_C01_Q0022

Previous Months’ Sales Activities

0CSAL_C01_Q0006

Success/Failure Analysis

0CSAL_C01_Q0015 

Success/Failure Analysis (Sales Manager Portal)

0CSAL_C01_Q0024

Activities (One Order and Interaction Objects) per Campaign

Sales Analyses

OpportunityAnalysis

0CRM_C04_Q018

Competitors in Current Opportunities

0CRM_C04_Q007

Completed Opportunities According to Status

0CRM_C04_Q012

Completed Opportunities Acc. to Status (Sales Manager Portal)

0CRM_C04_Q008

Expected Product Value

0CRM_C04_Q015

Expected Sales Volume per Product

0CRM_C04_Q017

My Strongest Competitors

0CRM_C04_Q0001

Query of Opportunity

0CRM_OPPI_Q001

Opportunity Item Details

0CRM_OPMO_Q0001

Opportunity Monitor

0CSALMC04_Q001

Opportunity Monitor Timeline Analysis 

0CRM_C04_Q0020

OpportunityPipeline

0CRM_C04_Q003

Pipeline Analysis per Phase

0CRM_C04_Q011

Pipeline Analysis per Phase (Sales Manager Portal)

0CRM_C04_Q004

Pipeline Analysis per Region

0CRM_C04_Q002

Sales Volume Forecast

0CRM_C04_Q014

Sales Volume Forecast (Sales Manager Portal)

0CRM_C04_Q005

Targeting Based on Competitors

0CRM_C04_Q006

Targeting Based on Lost Opportunities

0CRM_C04_Q013

Top Five Opportunities

RM_C04_Q013_1

Top Five Opportunities (Business Transaction Number)

0CRM_C04_Q001

Win/Loss Analysis

0CRM_C04_Q015

Win/Loss Analysis According to Product

0CRM_C04_Q010

Win/Loss Analysis (Sales Manager Portal

Sales Analyses

Sales Quotations and Orders Analysis

Sales Orders

0CSALMC03_Q0006

Query of Sales Order

0CSAL_C03_Q0001

Incoming Sales Orders

0CSAL_C03_Q0003

Incoming Orders (Last 12 Months)

0CSAL_C03_Q0005

Sales: Incoming Orders per Month

0CSAL_C03_Q0002

Open Sales Orders

0CRM_SALO_Q002

Items in Backorder Processing

0CSAL_C03_Q009

Incoming Orders per Product

0CSAL_C03_Q008

Best-Selling Products

0CSAL_C03_Q0011

Billed Sales Orders (Last 12 Months) per Territory

0CRM_SALO_Q0003

Billed Sales Orders per Territory and Transaction Number

Sales Analyses

Sales Quotations and Orders Analysis

Sales Quotations

0CSAL_C05_Q0001

Sales: General Quotation Information

0CSAL_C05_Q0003

Sales: Quotation Success Rate

0CSAL_C05_Q0002

Sales: Quotation Tracking

0CSAL_C05_Q0004

Sales: Open Quotations per Region

0CSAL_C05_Q0005

Sales: Top Five Sold-To Parties (Quotations)

0CRM_QUTO_Q0001

Top Five Quotations

0CRM_QUTO_Q0001_1

Top Five Quotations (Business Transaction Number)

0CRM_QUTO_Q0002

Quotation Details

Sales Analyses

Sales Quotations and Orders Analysis

Channel Management

(0CSAL_C02_Q0008)

Plan/Actual Comparison (YTD): Product Hierarchy, Business Partner

(0CSAL_C03_Q0007)

Incoming Orders from Last Month (Open and Completed) – Top 3

(0CSAL_C03_Q0008)

Incoming Orders from Last Month – Details

(0CSAL_C03_Q0010)

Incoming Orders (Open and Completed) with Sold-to Party Variable

(0CSAL_C04_Q0010)

Open Sales Contracts: Comparison of Contract Quantity and Value

0CSAL_C05_Q0100

Channel Mgmt.: General Quotation Information

0CSAL_C03_Q0007

Channel Mgmt.: Last Month’s Incoming Orders (Open+Cmpltd)–Top 3

0CSAL_C03_Q0009

Channel Management: Sales Orders (MTB) (TS)

0CSAL_C02_Q0108

Channel Mgmt.: Plan/Actual Comparison (Order-on-Behalf) YTD

0CSAL_C05_Q0101

Channel Mgmt.: Quotation History

0CSAL_C05_Q0102

Channel Mgmt.: Quotation Top-n Products

0CSAL_C03_Q0100

Channel Mgmt.: Sales Statistics (Hosted Order Management)

0CSAL_C03_Q0008

Channel Mgt.: Incoming Orders(Open+Completed) with Reseller ID

0CSAL_C03_Q0010

Channel Mgt:Order Entry(Open/Compl.) With Variable Sold-To-Party

0CSAL_C02_Q0009

Channel Mgt:Plannd/Act. Comparison(MTD) Prod. Hier., Bus.Partner

0CSAL_C02_Q0008

Channel Mgt:Plannd/Act. Comparison(YTD) Prod. Hier., Bus.Partner

Marketing Analyses

Marketing and Campaign Analysis

0CRM_MC06_Q3010

Top 10 Campaigns by Number of Leads

0CRM_MC06_Q3011

Year to Date Marketing Pipeline

0CRM_MC06_Q3012

Marketing Contribution to Pipeline

0CRM_MC06_Q3013

Campaign Key Performance Indicators

0CRM_MC06_Q3014

Campaign Financial and Response Performance

0CRM_MC06_Q3015

Last Year Campaigns Revenue to Pipeline Revenue

0CRM_MC06_Q3016

Campaign Performance Over Time

0CRM_MC06_Q3017

Campaign Key Metrics

0CRM_MC06_Q3053

Opportunity Discontinuation Reason

0CRM_MC06_Q3058

All Campaigns

0CRM_MC06_Q3080

Historical Campaign Analysis

Marketing Analyses

External List Analysis

0ELM_IS01_Q7001

Quality of Address List

0MKTG_MC1_Q7001

Sales Success Address List

Marketing Analyses

Lead Analysis

0MKTG_C01_Q7001

Won/Lost Leads

0MKTG_C01_Q7002

Lead Origin

0MKTGMP02_Q3031

Top 10 Leads

0CRM_0MKTG_C01_Q3051

Leads per Qualification Level and Priority

0CRM_0MKTG_C01_Q3052

Lead Conversion Rate

0CRM_0MKTG_C01_Q3053

Lead Qualification Time

0CRM_0MKTG_C01_Q3054

Top 5 Leads

0CRM_MC06_Q3052

Leads by Qualification

0CRM_MC06_Q3054

Lead Rejection Reason

0CRM_MC06_Q3055

Cost per Lead Won

0CRM_MC06_Q3061

Lead Aging by Status

0CRM_MC06_Q3062

Leads by Sales Organization

0CRM_MC06_Q3063

Top 10 Leads by Revenue

0CRM_MC06_Q3064

Top 10 Lead Owners

0CRM_0MKTG_C01_Q3055

Employee List

0MKTG_C01_Q0001

Lead Management: Channel Analysis

0MKTG_C01_Q0002

Lead Management: Efficiency Reporting

0MKTG_C01_Q0004

Lead Management: History Reporting

0MKTG_C01_Q0005

Lead Management: Lost Leads

0MKTG_C01_Q0003

Lead Management: Qualification Level

0MKTG_C01_Q0102

Channel Mgmt.: Lead History

0MKTG_C01_Q0101

Channel Mgmt.: Top-n Lost Leads (Current Year)

0MKTG_C01_Q0100

Channel Mgmt.: Won Leads (Current Year)

Marketing Analyses

Market Exploration

Dun & Bradstreet External Market Data

D&B Marketing Universe for SAP BW

0DB_MC01_Q0001

D&B Marketing Analysis

0DB_MC01_Q0005

D&B GIS Penetration Analysis

0DB_MC01_Q0003

D&B Customer (%) vs. Norm (%)

0DB_MC01_Q0004

0DB_MC01_Q0004

0DB_MC01_Q0009

D&B Historical View

0DB_MC01_Q0015

D&B Historical View (Overview Loaded Data)

0DB_MC01_Q0002

D&B Marketing Details – All Businesses

0DB_MC01_Q0010

D&B Marketing Details – Customers

0DB_MC01_Q0011

D&B Marketing Details – Prospects

0DB_MC01_Q0007

D&B Tactical Data

0DB_MC01_Q0012

D&B Family Tree Analysis

Product Analyses

Cross-Selling

0CRM_CXS_Q0001

CRM Cross-Selling Analysis

0QM_CXS_Q0001

Cross-Selling Analysis

0CRM_CXS_Q0002

Source for CRM Cross-Selling Analysis

0DM_CXS_Q0002

Source for Cross-Selling Analysis

Product Analyses

Competitor Analysis

0CRM_PRCU_Q0002

Top Ten Listed Competitor Products

0CCP_IS01_Q0001

Customer Competitor Products

Customer Analyses

Fact Sheet Analysis

0CRM_FSC1_Q0002

Account Revenue

0CRM_FSC1_Q0001

Customer Service

0CRM_SOLDTO_Q0001

CRM Attributes (Fact Sheet)

0CSALMC02_Q009

Sales Pipeline for Fact Sheet

0CSRVMC01_Q0101

Service Overview

0CSAL_C07_Q0107

Expiring Service Contract Items

0CRM_ICWY_Q0101

Expiring Warranties

Customer Analyses

0BP_C00_Q0004

Queries for Business Partner Billing Data

0BP_C00_Q0006

Queries for Business Partner Sales Data

0BP_C00_Q0005

Queries for Business Partner Shipping Data

Customer Analyses

Queries for Migration Analysis 

0CRMAIS01_Q0001

CRM ABC Migration analysis

0DMACIS01_Q0001

Comparison of ABC Classification and Clustering

0CRATIS01_Q0001

Comparison of CRM ABC Classification and CRM Decision Tree

0DMAMC01_Q0004

Deviation of ABC Classification from Decision Tree analysis

0CRMCIS01_Q0001

CRM Clustering Migration analysis

0DMCIS01_Q0001

Clustering Migration analysis

0CRCTIS01_Q0001

Comparison of CRM Clustering and CRM Decision Tree

0DMCTIS01_Q0001

Comparison of Clustering and Decision Tree

0CRMTIS01_Q0001

CRM Decision Tree Migration analysis

0DMTIS01_Q0001

Decision Tree Migration analysis

Customer Analyses

Queries for Deviation Analysis

0CRMAMC01_Q0001

CRM ABC Deviation analysis relative to second ABC Classification

RMAMC01_Q0002

CRM ABC Deviation analysis relative to first ABC Classification

0DMAMC01_Q0001

ABC Deviation analysis relative to second ABC Classification

0DMAMC01_Q0002

ABC Deviation analysis relative to first ABC Classification

0CRMAMC01_Q0003

Deviation of CRM ABC Classification from CRM Clustering analysis

0CRMCMC01_Q0003

Deviation of CRM Clustering analysis from CRM ABC Classification

0DMAMC01_Q0003

Deviation of ABC Classification from Clustering analysis

0DMCMC01_Q0003

Deviation of Clustering analysis from ABC Classification

0CRMAMC01_Q0004

Deviation of CRM ABC Classification from CRM Decision Tree analysis

0CRMTMC01_Q0003

Deviation of CRM Decision Tree analysis from CRM ABC Classification

0DMAMC01_Q0004

Deviation of ABC Classification from Decision Tree analysis

0DMTMC01_Q0003

Deviation of Decision Tree analysis from ABC Classification

0CRMCMC01_Q0001

CRM Clustering Deviation analysis rel to 2nd Clustering analysis

0CRMCMC01_Q0002

CRM Clustering Deviation analysis relative to first Clustering

0DMCMC01_Q0001

Clustering Deviation analysis relative to second Clustering

0DMCMC01_Q0002

Clustering Deviation analysis relative to first Clustering analysis

0CRMCMC01_Q0004

Deviation of CRM Clustering analysis from CRM Decision Tree

0CRMTMC01_Q0004

Deviation of CRM Decision Tree analysis from CRM Clustering

0DMCMC01_Q0004

Deviation of Clustering analysis from Decision Tree analysis

0DMTMC01_Q0004

Deviation of Decision Tree analysis from Clustering analysis

0CRMTMC01_Q0001

CRM Decision Tree Deviation analysis rel to 2nd DT analysis

0CRMTMC01_Q0002

CRM Decision Tree Deviation analysis rel to 1st DT analysis

0DMTMC01_Q0001

Decision Tree Deviation analysis relative to second DT analysis

0DMTMC01_Q0002

Decision Tree Deviation analysis relative to first DT analysis

Customer Analyses

Prequeries for Deviation Analysis

0CRMAMC01_Q0005

CRM ABC analysis BPs in 2nd analysis

0CRMAMC01_Q0006

CRM ABC analysis BPs in 1st analysis

0CRMCMC01_Q0005

CRM Clustering analysis BPs in 2nd analysis

0CRMCMC01_Q0006

CRM Clustering analysis BPs in 1st analysis

0CRMTMC01_Q0005

CRM Decision Tree analysis BPs in 2nd analysis

0CRMTMC01_Q0006

CRM Decision Tree analysis BPs in 1st analysis

0DMAMC01_Q0005

ABC analysis BPs in 2nd analysis

0DMAMC01_Q0006

ABC analysis BPs in 1st analysis

0DMCMC01_Q0005

Clustering analysis BPs in 2nd analysis

0DMCMC01_Q0006

Clustering analysis BPs in 1st analysis

0DMTMC01_Q0005

Decision Tree analysis BPs in 2nd analysis

0DMTMC01_Q0006

Decision Tree analysis BPs in 1st analysis

Customer Analyses

0CRM_OLVM_Q0001

CRM CLTV Models

0CRM_OLVM_Q0002

CRM Sales: CLTV Models

0CRM_OLVF_Q0001

CRM CLTV Predictions

Cross-Application Performance Analyses

Queries for Cross-Application Performance Analyses

Activities, Opportunities and Sales

0SAL_DS01_Q0005

Activities by Category

0CSALMC01_Q010

Sales, Activities & Opportunities: Processing Time/Sales Volumes

0CSALMC01_Q001

Sales, Activities & Opportunities; Number and Volumes

Cross-Application Performance Analyses

Queries for Cross-Application Performance Analyses

Orders, Contracts and Complaints

0CSALMC03_Q0004

Yesterday’s Incoming Orders

0CSALMC03_Q0003

Incoming Orders

0CSALMC03_Q0005

Incoming Orders (Returns, Credit and Debit Memos)

0CSALMC03_Q001

Open Orders and Contracts

0CSALMC02_Q0005

Incoming Orders Returns (Inc. Credit Memos)

0CSALMC02_Q0006

Order Cancellation

Cross-Application Performance Analyses

Queries for Cross-Application Performance Analyses

Sales Funnel and Pipeline

0CSALMC02_Q0008

Campaign Funnel Analysis

0CSALMC02_Q001

Lead Funnel Analysis

0CSALMC02_Q005

OpportunityFunnel Analysis

0CSALMC02_Q007

Quotation Funnel Analysis

0CSALMC02_Q010

Sales Pipeline

0CSALMC02_Q002

Sales Pipeline Analysis

0CSALM_C02_Q0001

Sales Pipeline: Incoming Orders 

0CSALMC02_Q003

Sales Pipeline: Forecast Reliability

Interaction Channel Analyses

Help Desk Analytics

0CSRV_C01_Q0202

Service Ticket Overview

0CSRV_C01_Q0201

Open Service Tickets

0CSRV_T01_Q0001

Open Service Ticket History

0CSRV_C01_Q0203

Average Lead Time

Interaction Channel Analyses

E-Mail Response Management System Analytics

0CRM_ER11_Q0001

E-Mail Response Management System Statistics

Interaction Channel Analyses

Interactive Scripting Evaluation

0CRM_CIC1_Q0001

IC: Interactive Scripting Evaluation (IC WinClient)

0CRM_ISE2_Q0001

IC: Interactive Scripting Evaluation (IC WebClient)

Interaction Channel Analyses

Interaction Statistics

0CRM_CTI_QABRT1

IC: Abandonment Rate

0CRM_CTI1_QCHAT_ABRT

Abandonment Rate for Chat

0CRM_CTI1_QPUSH_REJ

Number of Rejected Items for Push

0CRM_CTI1_QDRAB1

IC: Average Time to Abandonment

0CRM_CTI2_QASA1

IC: Average Speed of Answer

0CRM_CTI_QASA1

IC: Average Speed of Answer (in Time Intervals)

0CRM_CTI1_QCHAT_ASA

Average Speed of Answer for Chat

0CRM_CTI1_QPUSH_ASA

Average Speed of Answer for Push

0CRM_CTI2_QHDTM1

IC: Average Handling Times

0CRM_CTI_QHDTM1

IC: Average Handling Times (in Time Intervals)

0CRM_CTI1_QCHAT_AHT

Average Handling Time for Chat

0CRM_CTI1_QPUSH_AHT

Average Handling Time for Push

0CRM_CTI2_QSL01

IC: Service Level

0CRM_CTI_QSL01

IC: Service Level (in Time Intervals)

0CRM_CTI1_QCHAT_SL

Service Level for Chat

0CRM_CTI2_QPUSH_SL

Service Level for Push

0CRM_CTI2_QVOL1

IC: Connection Volume

0CRM_CTI1_QCVOL

IC: Connection Volume (in Time Intervals)

0CRM_CTI1_QCHAT_VOL

Volume of Chat Connections

0CRM_CTI2_QTRF01

IC: Transfers

0CRM_CTI1_QTRF01

IC: Transfers (in Time Intervals)

0CRM_CTI2_QPUSH_TRF

Number of Transfers for Push

0CRM_CTI1_Q001

Interaction Statistics in Time Intervals (General)

Interaction Channel Analyses

Collections Management

0FC_MP25_Q0001

Interaction and Work Items (Outbound)

0CIC_MP45_Q0001

Interaction and Event (Inbound)

Interaction Channel Analyses

Real-Time Offer Management Analytics

CRM IC Real-Time Offer Management

0CRM_IC_RTOM_DS01_Q001

Real-Time Offer Management Agent Performance

0CRM_IC_RTOM_DS01_Q003

Real-Time Offer Management Agent Performance on Specific Offers

0CRM_IC_RTOM_DS01_Q007

Real-Time Offer Management Agent Performance Trend

0CRM_IC_RTOM_DS01_Q002

Real-Time Offer Management Offer Performance

0CRM_IC_RTOM_DS01_Q006

Real-Time Offer Management Offer Performance Trend

0CRM_IC_RTOM_DS01_Q005

Real-Time Offer Management Comparison of Offer Performance

0CRM_IC_RTOM_DS01_Q004

Real-Time Offer Management Customer Transactions

0CRM_IC_RTOM_DS02_Q008

Real-Time Offer Management Predictor Changes Over Time

0CRM_IC_RTOM_DS01_Q009

RTOM Query Max

0CRM_IC_RTOM_DS01_Q009_V012

Trend Analysis (Weekly)

0CRM_IC_RTOM_DS01_Q009_V013

Trend Analysis (Monthly)

0CRM_IC_RTOM_DS01_Q009_V014

Offer Performance Graph

0CRM_IC_RTOM_DS01_Q009_V015

Agent Performance Graph

0CRM_IC_RTOM_DS01_Q010

Agent Performance Graph

0CRM_IC_RTOM_DS01_Q010_V001

Agent Performance (Last Day)

0CRM_IC_RTOM_DS01_Q010_V002

Agent Performance on RTOM Offer (Last Day)

0CRM_IC_RTOM_DS01_Q010_V003

Offer Performance (Last Day)

0CRM_IC_RTOM_DS01_Q010_V004

Offer Performance by Recipient Profiles (Last Day)

0CRM_IC_RTOM_DS01_Q011

RTOM Query Last 7 Days

0CRM_IC_RTOM_DS01_Q011_V001

Agent Performance (Last 7 Days)

0CRM_IC_RTOM_DS01_Q011_V002

Agent Performance on RTOM Offer (Last 7 Days)

0CRM_IC_RTOM_DS01_Q011_V003

Offer Performance (Last 7 Days)

0CRM_IC_RTOM_DS01_Q011_V004

Offer Performance by Recipient Profiles (Last 7 Days)

0CRM_IC_RTOM_DS01_Q011_V005

Trend Analysis (Last 7 Days)

0CRM_IC_RTOM_DS01_Q012

Customer Transaction

0CRM_IC_RTOM_DS02_Q009

Predictor Change

Interaction Channel Analyses

Partner and Channel Analytics

0CSAL_C01_Q0100

Channel Mgt.: Activity History

0CSALMC01_Q0100

Channel Mgt.: Activities, Opportunities, and Sales Orders by Country

0CSAL_C01_Q0103

0CRM_C04_Q0101

Channel Mgt.: Expected Sales volumec

0CSALMC02_ Q0100

Channel Mgt. : Lead Funnel Analysis

0CSALMC02_Q0101

Channel Mgt.: Opportunity Funnel Analysis

0CRM_C04_Q0100

Channel Mgt.: Opportunities (Status: Open/In Progress)

0CSALMC02_Q0102

Channel Mgt.: Quotation Funnel Analysis

0CSALMC02_Q0103

Channel Mgt. : Sales Pipeline Analysis

0CHM_C01_Q0001

Channel Manager Partner Base

0CHM_C01_Q0002

Channel Partner Customer Base

Service Analyses

Planned Services Analysis

0CRM_FOCS_Q0001

Resource Requirements and Service Volume

0CRM_FOCS_Q0002

Resource Requirements and Service Volume (Order Level)

0CRM_FOCS_Q0003

Comparison of Service Plan Simulations

0CRM_FOID_Q0001

Determine ID of Last Service Plan Simulation

Service Analyses

Service Contract and Quotation Analysis

0CSAL_C07_Q0101

Highest-Revenue Products in Service Contracts

0CSAL_C07_Q0102

Top-Selling Products in Service Contracts

0CSAL_C07_Q0103

Profit per Product in Service Contracts

0CSAL_C07_Q0104

Profit-Sales Ratio per Product in Service Contracts

0CSAL_C07_Q0105

Variance Analysis per Product in Service Contracts

0CSAL_C07_Q0201

Product Analysis in Service Contracts

0CSRVMC03_Q0101

Changes in Processing Volumes

0CSAL_C07_Q0106

Remaining Term of Service Contracts

0CRM_PRLI_Q0101

Top-Selling Products in Product Lists

0CRM_SCOL_Q0101

Number of Service Contracts per Installed Base Category

0CSRVMC06_Q0101

Installed Bases Without a Valid Service Contract

0CSAL_C07_Q0107

Expiring Service Contract Items

0CSRV_C02_Q0101

Profitability of Service Contracts

Service Analyses

Warranty Analysis

0CRM_ICWY_Q0101

Expiring Warranties

0CRM_IOW1_Q0101

Warranty Usage List

0CRM_IOW1_Q0102

Warranty Expiration Analysis

0CRM_PRI_Q0108

Warranty Entitlement Analysis

0CRM_CODT_Q0102

Warranty Costs Analysis

Service Analyses

Service Order and Quotation Analysis

0CSRV_C01_Q0101

Average Order Volumes

0CSRV_C01_Q0102

Rate of Order Completion

0CSRV_C01_Q0103

0CSRV_C01_Q0103

0CRM_PRI_Q0101

Delayed Services with Requested-By Date

0CRM_PRI_Q0102

Services on Schedule with Requested-By Date

0CRM_PRI_Q0103

Delayed Services with Service Level Agreement Date

0CRM_PRI_Q0104

Services on Schedule with Service Level Agreement Date

0CRM_PRI_Q0105

Delayed Services: Order Value

0CRM_PRI_Q0106

Planning Accuracy

0CRM_PRI_Q0201

Service Compliance

0CSRVMC03_Q0101

Changes in Processing Volumes

0CSRVMC04_Q0101

Complaint Ratio by Product

0CSRV_C01_Q0104

Analysis of Incoming Channels for Service Orders

0CRM_PRI_Q0107

Accounting Indicator Analysis

0CRM_QTIC_Q0101

Service Order Quotation Success Analysis

0CRM_QTIC_Q0102

Service Order Quotation Rejection Analysis

0CRM_QTIC_Q0103

Service Order Quotation Expiration Analysis

0CRM_QTIC_Q0104

Service Order Quotation Expected Revenue Analysis

Service Analyses

Cost and Revenue Analysis

0CRM_CODT_Q0101

Material Costs and Labor Costs

0CSRVMC05_Q0101

Changes in Overall Controlling

0CSRVMC05_Q0102

Highest-Revenue Sold-To Parties

0CSRVMC05_Q0103

Profit per Sold-To Party

0CSRVMC05_Q0104

Profit-Sales Ratio per Sold-To Party

0CSRVMC02_Q0106

Variance Analysis per Product

0CSRVMC05_Q0201

Sold-To Party Analysis

0CSRVMC02_Q0101

Changes in Business Volumes

0CSRVMC02_Q0102

Highest-Revenue Products

0CSRVMC02_Q0103

Top-Selling Products

0CSRVMC02_Q0104

Profit per Product

0CSRVMC02_Q0105

Profit-Sales Ratio per Product

0CSRVMC05_Q0105

Variance Analysis per Sold-To Party

0CSRVMC02_Q0201

Product Analysis

0CSRVMC01_Q0101

Service Overview

0CSRVMC02_Q0107

Share of Revenue of Products

Service Analyses

Complaints and Returns Analysis

0CSAL_C09_Q0101

Number of Service Complaints

0CSRVMC04_Q0101

Complaint Ratio by Product

0CSRVMC03_Q0101

Changes in Processing Volumes

Service Analyses

Case Management Analysis

0CRM_CMG2_Q0102

Controlling Analysis for Cases

0CRM_CASE_Q0101

Case Workload Analysis

0CRM_CASE_Q0102

Analysis of Sensitive Cases

0CRM_CASE_Q0103

Planned Date of Case Closure

0CRM_CMGL_Q0101

Case Relationship Analysis for Linked Business Partner

0CRM_CMGL_Q0102

Case Relationship Analysis for Linked Products

0CRM_CMG1_Q0101

Case Escalation Analysis

0CRM_CMG2_Q0101

Status Overview for Documents in Cases

Service Analyses

IT Service Management Analytics

0SRQ_C10_Q0002

Reported Service Request

0SRQ_C11_Q0001

Reported Problems

0CSRVMC05_Q0001

Reported Requests for Change

0CSRVMC05_Q0001

Reported Requests for Change

0CSRVMC05_Q0002

SLA Compliance of Requests for Change

0CSRVMC05_Q0003

Closure Rate for Requests for Change

0CSRVMC05_Q0004

Number and Percentage of Approved Requests for Change

0CSRVMC05_Q0005

Objects with Highest Number of Requests for Change

0CSRVMC05_Q0006

IBases with Highest Number of Requests for Change

0CSRVMC05_Q1001

RFC Priority Total

0CSRVMC05_Q1002

RFC Priority Individual

0CSRVMC05_Q1003

RFC Category by Subject

0CSRVMC05_Q1004

RFC Category by Reason

0CSRVMC05_Q1005

RFC IBase Top 5

0CSRVMC05_Q1006

RFC Object Top 5

0CSRVMC05_Q1007

RFC Ref. Product Top 5

0CSRVMC05_Q1009

RFC Service Org. Top 5

0CSRVMC05_Q1010

RFC Service Team Top 5

0CSRVMC05_Q1011

RFC Sold-To Party Top 5

0CSRVMC05_Q1012

RFC Duration

0CSRVMC05_Q1013

RFC Sales Org. Top 5

0SRQ_C10_Q0002

Reported Service Request

0SRQ_C10_Q0003

Average Work and Total Duration of Service Requests

0SRQ_C10_Q0004

Service Level Compliance of Service Requests

0SRQ_C10_Q0005

IBases with Highest No. of Service Requests

0SRQ_C10_Q0006

Objects with Highest No. of Service Requests

0SRQ_C10_Q0007

Products with Highest No. of Service Requests

0SRQ_C10_Q0008

Service Request Closure Rate

0SRQ_C10_Q1001

SRQ Priority Total

0SRQ_C10_Q1002

SRQ Priority Individual

0SRQ_C10_Q1003

SRQ Category by Subject

0SRQ_C10_Q1004

SRQ Category by Reason

0SRQ_C10_Q1005

SRQ IBase Top 5

0SRQ_C10_Q1006

SRQ Object Top 5

0SRQ_C10_Q1007

SRQ Ref. Product Top 5

0SRQ_C10_Q1008

SRQ Sales Org. Top 5

0SRQ_C10_Q1009

SRQ Service Org. Top 5

0SRQ_C10_Q1010

SRQ Service Team Top 5

0SRQ_C10_Q1011

SRQ Sold-To Party Top 5

0SRQ_C10_Q1012

SRQ Duration

0SRQ_C11_Q0001

Reported Problems

0SRQ_C11_Q0002

SLA Compliance of Problems

0SRQ_C11_Q0003

Average Work and Total Duration of Problems

0SRQ_C11_Q0004

Closure Rate of Problems

0SRQ_C11_Q0005

Objects with Highest No. of Problems

0SRQ_C11_Q0006

IBases with Highest No. of Problems

0SRQ_C11_Q1001

Problem Priority Total

0SRQ_C11_Q1002

Problem Priority Individual

0SRQ_C11_Q1003

Problem Category by Subject

0SRQ_C11_Q1004

Problem Category by Reason

0SRQ_C11_Q1005

Problem IBase Top 5

0SRQ_C11_Q1006

Problem Object Top 5

0SRQ_C11_Q1007

Problem Ref. Product Top 5

0SRQ_C11_Q1008

Problem Sales Org. Top 5

0SRQ_C11_Q1009

Problem Service Org. Top 5

0SRQ_C11_Q1010

Problem Service Team Top 5

0SRQ_C11_Q1011

Problem Sold-To Party Top 5

0SRQ_C11_Q1012

Problem Duration

Service Analyses

Strategic Service Planning

CSRVPLAN_Q0101

Planned / Actual Comparison

Service Analyses

Timestamp Service Analysis

0CRM_TSSC_Q0101

Performance Key Figure Comparison Table

0CRM_DTRC_Q0101

Processing Lifecycle Performance Analysis

Entitlement Analyses 

Strategic Service Planning

0EA_OVERALL

Overall Entitlement Report

0EA_DREAB

Deposit Refund Entitlement Account Balance

0EA_DRELR

Deposit Refund Entitlement Liability Report 

Industry-Specific Analyses

High Tech

Entitlement Management

0HTBPLIC_Q0001

Software Entitlements of a Business Partner 

0HTBPLIC_Q0002

Software Entitlements of a Group of Business Partners

Industry-Specific Analyses

Consumer Products

Sales and Marketing

Sales and Trade Promotions

0CP_SLSC1_Q0005

Orders/Deliveries/Invoices

0CP_SLSC1_Q0013

Current Orders (Quantities)

0CP_SLSC1_Q0012

Current Orders (Values)

0CP_SLSM1_Q0009

Benchmark Conditions

0CP_SLSM1_Q0010

Benchmark Conditions

0CP_SLSM1_Q0004

Selected Key Figures Benchmark

0CP_SLSC1_Q0016

Contribution Margin 1

0CP_SLSC6_Q0010

Business Partner for Indirect Promotions

0CP_SLSC6_Q0002

Business Partner Sales and Budget (Planned – Actual)

0CP_SLSCA_Q0002

Business Partner Sales and Budget (SU)

0CP_SLSC6_Q0009

Indirect Promotions

0CP_SLSCA_Q0009

Indirect Promotions (SU)

0CP_SLSC1_Q0015

Cannibalization

0CP_SLSC1_Q0004

Internal Sales

0CP_SLSC1_Q0011

Deliveries/Returns/Credit Memos

0CP_SLSM1_Q0014

Net Revenue: Top N Products

0CP_SLSC1_Q0010

New Products

0CP_SLSM1_Q0013

Plan/Plan Comparison Conditions (%)

0CP_SLSM1_Q0006

Plan/Plan Comparison Conditions

0CP_SLSM1_Q0012

Plan/Plan Comparison Net Revenue

0CP_SLSC1_Q0006

Price Dependency of Sales

0CP_SLSC6_Q0005

Promotion Budget Availability

0CP_SLSCA_Q0005

Promotion Budget Availability (SU)

0CP_SLSC6_Q0007

Promotion Portfolio Analysis

0CP_SLSCA_Q0007

Promotion Portfolio Analysis (SU)

0CP_SLSC6_Q0006

Promotion Uplift (Planned-Actual)

0CP_SLSCA_Q0006

Promotion Uplift (Planned and Actual) (SU)

0CP_SLSC6_Q0003

Regular Sales and Promotion Sales

0CP_SLSC6_Q0008

ROI – Top 10 Promotions

0CP_SLSCA_Q0008

ROI – Top 10 Promotions with Business Partners (SU)

0CP_SLSM1_Q0011

Status Conditions

0CP_SLSM1_Q0003

0CP_SLSM1_Q0003

0CP_SLSC1_Q0014

Third-Party Business – Quantity

0CP_SLSC1_Q0007

Third-Party Business – Value

0CP_SLSC6_Q0001

Trade Promotion: Scoring: Uplift Factor (Training)

0CP_SLSCA_Q0001

Trade Promotion: Scoring: Uplift Factor (Training) (SU)

0CP_SLSO1_Q0001

Trade Promotion: Scoring: Uplift Factor (Prediction)

0CP_SLSC1_Q0002

Sales Development/Customer by Quarter

0CP_SLSC1_Q0003

Sales Development/Product by Quarter

0CP_SLSC1_Q0001

Sales Development by Month

0CP_SLSC1_Q0009

Sales Deal / Annual Comparison

0CP_SLSC1_Q0008

Sales Deals in a Time Period

0CSAL_C01_Q0022

Previous Months’ Sales Activities

0CP_SLSC6_Q0004

Preliminary Evaluation of a Promotion

0CP_SLSCA_Q0004

Preliminary Evaluation of a Promotion (SU)

0CP_SLSM1_Q0005

Target Conditions

0CP_SLSM1_Q0001

Net Revenue Target

0CP_SLSM1_Q0002

Time Series Conditions

0CP_SLSM1_Q0008

Net Revenue Time Series and Billing Quantity in Sales Units

0CP_SLSCA_Q0011

Channel Peformance by Brand/Category YTD

0CP_SLSCA_Q0012

Promotion Tactic Effectiveness

0CP_SLSCA_Q0013

Brand Performance

0CP_SLSCA_Q0014

Trend in Brand Shipments

0CP_SLSCA_Q0015

Trade Promotions Channel Overview

0CP_SLSCA_Q0016

Brand Promotion Budget Availability

0CP_SLSM1_Q0031

Trade Promotions Currently Running

0CP_SLSM1_Q0032

Current Promotion Product Details

0CP_SLSM1_Q0030

KPI Overview: Promotions, Last 12 Weeks

0CP_SLSM1_Q0028

Promotion Actual Versus Plan, Last Twelve Weeks

0CP_SLSM1_Q0029

KPI Overview Promotions Year-to-Date

0CP_SLSM1_Q0027

Promotion: Actual Versus Plan, Year-to-Date

0CP_MP04_Q0006

KPI Overview Logistics, Last Twelve Weeks

0CP_MP04_Q0005

Logistics Performance Trend, Last Twelve Weeks

0CP_MP04_Q0003

KPI Overview Logistics, Year-to-Date

0CP_MP04_Q0002

Logistics Performance Trend, Year-to-Date

0CP_MP04_Q0004

Logistics Performance by Product, Last Twelve Weeks

0CP_MP04_Q0001

Logistics Performance by Product, Year-to-Date

0CP_SLSM1_Q0026

Revenue and Profit Trend with a Business Partner, Last Twelve Weeks

0CP_SLSM1_Q0023

Revenue and Profit Trend with a Business Partner, Year-to-Date

0CP_SLSM1_Q0025

Actual Versus Plan with a Business Partner, Last Twelve Weeks

OCP_SLSM1_Q0022

Actual versus Plan with a Business Partner, Year-to-Date

0CP_SLSM1_Q0024

Profit and Loss Statement, Last Twelve Weeks

0CP_SLSM1_Q0021

Profit and Loss Statement, Year-to-Date

Industry-Specific Analyses

Consumer Products

Sales and Marketing

Trade Promotion Management

0CP_SLSC6_Q0010

Business Partner for Indirect Promotions

0CP_SLSC6_Q0002

Business Partner Sales and Budget (Planned – Actual)

0CP_SLSC6_Q0009

Indirect Promotions

0CP_SLSC6_Q0005

Promotion Budget Availability

0CP_SLSC6_Q0007

Promotion Portfolio Analysis

0CP_SLSC6_Q0006

Promotion Uplift (Planned-Actual)

0CP_SLSC6_Q0003

Regular Sales and Promotion Sales

0CP_SLSC6_Q0008

ROI – Top 10 Promotions

0CP_SLSC6_Q0001

Trade Promotion: Scoring: Uplift Factor (Training)

0CP_SLSO1_Q0001

Trade Promotion: Scoring: Uplift Factor (Prediction)

0CSAL_C01_Q0022

Previous Months’ Sales Activities

0CP_SLSC6_Q0004

Preliminary Evaluation of a Promotion

Industry-Specific Analyses

Consumer Products

Sales and Marketing

Syndicated Data

0CP_SLSC3_Q0001

Market Share

0CP_SLSC3_Q0002

Retail Sales and (EQU)

0CP_SLSC3_Q0003

Baseline and Incremental Share (EQU)

0CP_SLSC3_Q0004

Baseline and Incremental Share (Sales)

0CP_SLSC3_Q0005

Comparison to Competition – YTD

0CP_SLSC2_Q0001

Pipeline Analysis

0CP_SLSC2_Q0002

Sales Deal Pipeline

0CP_SLSC2_Q0003

Contribution Margin and Market Share

0CP_SLSC2_Q0004

Retail Margin

0CP_SLSC2_Q0005

Stock in ACNielsen Market

0CP_SLSC5_Q0001

Retail Sales and Retail Baseline Sales

0CP_SLSC3_Q0010

Brand: Market Share and Distribution

Industry-Specific Analyses

Consumer Products

Sales and Marketing

Assortment Agreement

0CP_SLSM2_Q0001

Assortment Agreement Benchmark

0CP_SLSM2_Q0002

Assortment Agreement Benchmark – Overview

0CP_SLSM2_Q0003

Status: Distribution and Out-of-Stock

0CP_SLSM2_Q0004

Status: Assortment Agreement

Industry-Specific Analyses

Consumer Products

Inventory Management

0CP_IC_C1_Q0001

Stock Development – Quantity

0CP_IC_C1_Q0002

Stock Development – Value

0CP_IC_C1_Q0003

Stock Development – Consignment Stock

0CP_IC_C1_Q0004

Valuated Average Stock and Warehouse Inventory Turn

0CP_IC_C1_Q0005

Issues versus Stock

0CP_IC_C1_Q0006

Return Deliveries from Warehouse

0CP_IC_C1_Q0007

Stock Corrections

0CP_IC_C1_Q0008

Stock Minimum Previous Two Months

0CP_IC_C1_Q0009

ABC Stock Analysis

0CP_IC_C1_Q0010

Old Stock of Raw Materials and Packaging

0CP_IC_C1_Q0011

Old Stock of Finished Products and Trading Goods

Industry-Specific Analyses

Consumer Products

Procurement

0CP_PURC1_Q0001

Purchase Order/Goods Receipt/Invoice (Quantity)

0CP_PURC1_Q0002

Internal Deliveries

0CP_PURC1_Q0003

Returns to Vendor – Quantities

0CP_PURC1_Q0004

Purchase Orders/Scheduling Agreements

0CP_PURC1_Q0005

Vendor Reliability (Quantity)

0CP_PURC1_Q0006

On-Order Stock

0CP_PURC1_Q0007

Delivery Reliability (Quantity/Date

0CP_PURC1_Q0008

Cost Price Development – Previous Six Months

0CP_PURC1_Q0009

Returns to Vendor – Value

0CP_PURC1_Q0010

Returns to Vendor – Items

0CP_PURC1_Q0011

Purchase Order/Goods Receipt/Invoice (Value)

0CP_PURC1_Q0012

Vendor Overview

Cross-Scenario Analyses

Installed Base Analysis

Queries for the SAP Enterprise Portal

0CRM_IBCO_Q0101

Installed Base Analysis by Location

0CRM_IBCO_Q0104

Installed Base Analysis by Business Partner

0CRM_IBCO_Q0102

Analysis of Products in Installed Bases

0CRM_IBCO_Q0103

Analysis of Individual Objects in IBase Components

Cross-Scenario Analyses

Installed Base Analysis

0SAL_DS01_Q0005

Activities by Category

0CSAL_C01_Q0004

Active/Passive Analysis

0CSAL_C01_Q0023

Activities/Items per Activity Partner

0SAL_DS01_Q0002

Activities per Category (Employee Responsible, Document Level)

0CSAL_DS01_Q004

Activity Details

0CSAL_C01_Q0016

Activity History

0CSAL_C01_Q0021

Activity Partner with Open Activities

0SAL_DS01_Q0003

Activity Partners w/ Open Activities (Employee Resp, Doc. Level)

0SAL_DS01_Q001

Date of Last Activity

0SAL_DS01_Q0010

Date of Next Activity

0CSAL_C01_Q0005

Distribution of Activities per Organizational Unit

0CSAL_C01_Q0003

Intensity of Customer Care (Activity Partner)

0CRM_C01_Q0018

Intensity of Customer Care by Employee (Sales Manager Portal)

0CSAL_C01_Q0019

Intensity of Customer Care by Partner (Sales Manager Portal)

0CSAL_C01_Q0001

Intensity of Customer Care (Employee)

0CSAL_C01_Q0002

Intensity of Customer Care (Owner)

0SAL_C01_Q0009

Last 20 Closed Activities

0CSAL_C01_Q0013

My Team’s Planned Activities

0CSAL_C01_Q0020

Number of Activities per Category

0CRM_C08_Q0002

Number of Samples Distributed in Current Year

0CRM_C08_Q0003

Number of Samples per Batch and Contact Person

0CRM_C01_Q0017

Planned Activities

0CRM_C08_Q0001

Pre-Sales Investment in Activity Partner

0CSAL_C01_Q0022

Previous Months’ Sales Activities

0CSAL_C01_Q0006

Success/Failure Analysis

0CSAL_C01_Q0015 

Success/Failure Analysis (Sales Manager Portal)

0CSAL_C01_Q0024

Activities (One Order and Interaction Objects) per Campaign

Cross-Scenario Analyses

Billing Analysis

0BE_C01_Q0001

Number of Billing Documents

0BE_C01_Q0002

Canceled Billing Documents

Cross-Scenario Analyses

Case Management Analysis

0CRM_CMG2_Q0102

Controlling Analysis for Cases 

0CRM_CASE_Q0101

Case Workload Analysis

0CRM_CASE_Q0102

Analysis of Sensitive Cases

0CRM_CASE_Q0103

Planned Date of Case Closure

0CRM_CMGL_Q0101

Case Relationship Analysis for Linked Business Partner

0CRM_CMGL_Q0102

Case Relationship Analysis for Linked Products

0CRM_CMG1_Q0101

Case Escalation Analysis

0CRM_CMG2_Q0101

Status Overview for Documents in Cases

Cross-Scenario Analyses

CRM Incentive and Commission Management

0CRM_ICC1_Q0101

Commissions on Level Sales Rep./Sales Manager

0CRM_ICC1_Q0103

Commissions Overview Year to Year

Advantages

  1. Reporting Directory contains technical names of all standard content queries which can help BI Reporting Consultants for prototyping purpose.
  2. This directory categorizes information according to each functional area which can directly be mapped to business requirement.
  3. This can serve as a lookup guide while gathering requirements for SAP BW-CRM reports from business users during Blueprinting phase of the project.

Related Content

http://help.sap.com/saphelp_nw70ehp2/helpdata/en/04/47a46e4e81ab4281bfb3bbd14825ca/frameset.htm

http://help.sap.com/saphelp_nw70ehp2/helpdata/en/04/47a46e4e81ab4281bfb3bbd14825ca/frameset.htm

http://help.sap.com/saphelp_nw70ehp2/helpdata/en/43/f67b4070ebd462e10000000a155106/frameset.htm

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