Our newest Solution Extension, SAP IT Process Automation by Cisco, is live on SAP.com!
SAP IT Process Automation tells an IT department when a system is likely to go (or has already gone) down, and also detects incidents with non-SAP systems. IT solutions are critical to the organizations that deploy them, and system outages can seriously impact business. For example, sales may suffer if retail outlets are unable to print receipts, daily revenue figures may be affected if overnight billing runs can’t be completed, and product deliveries may be impacted with backlogs. SAP IT Process Automation can help keep outages to a minimum, increasing operational efficiency and promotes service-level success while minimizing IT upkeep efforts.
http://www.sap.com/solutions/solutionextensions/it-process-automation/index.epx
The press release will be published jointly with Cisco in the next several days, and the solution brief will be ready shortly. I'll share them both when they are ready.
-wendy
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