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Author's profile photo Ravi D

Customer Returnable Transport Package Process in SAP.

Author          : Ravikumar D.

Designation  : SAP Consultant

Company      : Infosys Limited.

Customer RTP

When you sell goods to a customer, you may send the goods in returnable packaging. During sales order processing, you simply enter the returnable packaging as an item in your order with item category as TAL in a standard order type OR.

The schedule line category E3/E2 is determined based on item category TAL and MRP type of the packaging material. The movement Type linked to Schedule Line category E2 and E3 is “621”. The relevant quantity is removed from regular inventory in your plant and is added to the special stock for the customer. The total valuated stock for the plant remains the same.

If the customer returns the returnable packaging to you, you record the transaction in the system by creating a returnable packaging pick-up order AT or RE, The schedule line category F3/F2 is determined based on item category LAN and MRP type of the packaging material. The movement Type linked to Schedule Line category F2 and F3 is “622”.

When Post Goods Receipt is done, the relevant quantity is deducted from the customer’s special stock and is added back into your regular stock at the plant where the goods are returned. Your total valuated stock remains the same since the returned stock was regarded as part of your own inventory even while it was at the customer’s premises.


·         The Packaging Material Type should be of LEIH.

·         Only Quantity Updation has to be done for the Material Type “LEIH” against the Valuation Area in OMS2 transaction.

Scenario1: Let us a take an example of Gas stored in Cylinder. Here the Saleable Material is Gas and the Packaging Material is Cylinder.

Create a Purchase Order with line item as GAS (Material = TCC-A01-509) and it can be a finished product or trading goods.

During Good Receipt, the Packaging Material – Cylinder (Material = TCC-C-A) can be added by selecting the Non-Ordered item icon “scr1.JPG”.

Note: We are not selecting the Transport Equipment since it cannot be issued for delivery from the Special Stock (Vendor RTP) as Delivery always picks from the unrestricted stock.



For stock posting of Packaging Material Cylinder, we have to activate the below setting in Transaction Code – OMS2:


Once the Purchase Order is created with Saleable Material – GAS, do Goods Receipt thro Transaction – MIGO:

The Packaging Material – TCC-C-A can be added by selecting the NON-ORDERED ITEM ICON in the MIGO Screen. Serial Number Management can be enabled for Cylinder Material in Material Master Record for easy tracking purpose.


Now the Packaging Material Stock is available in the Unrestricted use with Serial Numbers as shown in the below screenshot:



Standard order to customer with item category as TAL for the cylinder material:


Now Create Delivery thro Transaction Code – VL01N and assign the Serial Numbers for the Packaging Material – TCC-C-A:


Now Check the Stock after doing Goods Issue against Delivery:




Creation of Return order using T. Code VA01 for Packaging Material order type RE:


Then Proceed with Return Delivery thro T. Code – VL01N with reference to above Return Order:


Now Stock overview after Return Delivery:


The Stock has been added from Special Stock to Unrestricted Use Stock as shown in the above Screenshot.

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      Author's profile photo Former Member
      Former Member

      Thanks Ravi .

      Author's profile photo SR Kumar
      SR Kumar

      Great share.

      Author's profile photo Shiva Vasireddy
      Shiva Vasireddy

      Thank you for the Document

      Author's profile photo Mehmet Ozgur Unal
      Mehmet Ozgur Unal

      Hi Ravi ,

      Good attempt , keep it up.

      Author's profile photo Former Member
      Former Member

      Great Work.

      One question, imagine that we have RTP Stock coming from Vendor (special stock M on our system). And we want to lend this stock to our customers? I tried it, but when doing the PGI, i get the error "Special Stock M not permitted".

      Is this scenario possible?

      Kind Regards,


      Author's profile photo Former Member
      Former Member

      Good work,try to learn from it.

      Author's profile photo ram sekhar vujji
      ram sekhar vujji

      help full

      Author's profile photo Mark Suarez
      Mark Suarez

      Nice one. I really need a reference like this for my implementation for a retail client.

      Author's profile photo Former Member
      Former Member

      Thank you. this document really helpful, best regards.