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Purpose: Run certain Solution Manager Reports from the WebClient UI

SAP says you could use this to report the number of messages, who processed them, etc.

You could use transaction SOLAR_EVAL or use the following transaction from the WebClient UI

Transaction: SM_CRM


Click on Incident Management


Select Solution Manager Reporting


Select Reports


Enter criteria and click Execute


Now you have the option of exporting to Excel, sending via e-mail

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