Skip to Content

Purpose: Run certain Solution Manager Reports from the WebClient UI

SAP says you could use this to report the number of messages, who processed them, etc.

 

You could use transaction SOLAR_EVAL or use the following transaction from the WebClient UI

 

Transaction: SM_CRM

/wp-content/uploads/2012/04/1report_96679.jpg

Click on Incident Management

/wp-content/uploads/2012/04/2report_96722.jpg

 

 

Select Solution Manager Reporting

/wp-content/uploads/2012/04/3report_96723.jpg

Select Reports

 

 

/wp-content/uploads/2012/04/4report_96724.jpg

Enter criteria and click Execute

 

/wp-content/uploads/2012/04/5report_96725.jpg

 

Now you have the option of exporting to Excel, sending via e-mail

To report this post you need to login first.

5 Comments

You must be Logged on to comment or reply to a post.

        1. Tammy Powlas Post author

          Hi – you can extract SolMan to a separate BW, but we use the BW that comes inside SolMan, and through SOLMAN_SETUP it does a nice job of activating the SolMan Business Content – we haven’t had to do any BW development inside SolMan….

          (1) 

Leave a Reply