Technical Monitoring End User Experience - Part 1

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:Introduction

This guide will show you how to configure the EEM robots in Solution Manager

:The robots

The EEM using robots to monitor the system data and display the result in graphical screen

    The robots start run script according your configuration

Robots receive responses from managed systems, conduct response time

measurement and send results to SAP Solution Manager

Prerequisites:

You have performed the following steps in the SAP Solution Manager set-up:

• System Preparation
• Basic Configuration
• Be sure that you are using the latest version of the Note Assistant, download SAP Note 875986

Configuration:

Picture 1.0

Login to solution manager and navigate to end user experience configuration

Picture 1.1

Before we start with the EEM robots configuration you have performed in the Infrastructure Configuration

Picture 2.1

(Configure EEM robots (the Prerequisites takes from solution manager

In this step, you choose the diagnostics agents which are to be EEM robots

• You have installed and connected diagnostics agents for each backend, in the installation of Diagnostics in SAP Solution Manager.
• You have installed a diagnostics agent on each end-user host on which to simulate end-user experience. For more information, refer to the SAP Solution Manager documentation. To do this, call the documents:

Step by step how to Install Diagnostic agent and connect the agent to adaptive computing

• SAP GUI is installed on each host on which SAPGUI scripts are to run

Picture 2.2

First check the agent available to get a list of candidates for EEM robots

Enable agent for EEM - Use the icon to add a selected Agent to the list of EEM Robots

Picture 2.3

Assign the region country location and check the agent status

Picture 2.4

1.      Create script - Create an EEM script and upload it to the SAP Solution Manager for script storage

2.      Maintain scenario - Create a technical scenario (i.e. specify the technical systems in which a business process runs)

3.      Assign script - Assign the EEM script to the technical scenario

4.      Distribute script - Upload the EEM script to one or more EEM robots

Download EEM tools

Picture 2.5

In this step, you create an EEM script and upload it to the EEM script repository

Download the EEM script recorder

Record a click sequence

Download the EEM script editor

Edit the recorded script sequence to create the EEM script

Upload the EEM script to the EEM script repository

Picture 2.6

Upload the EEM script to the EEM script repository

Create Scenario

A technical scenario is a list of technical systems where an executed EEM Script performs its activities

The technical scenarios help to group EEM Scripts

Picture 2.7

Picture 3.0

Enter name and description to technical scenario

Picture 3.2

Save the scenario

Picture 3.3

Assign the script to the technical scenario, and check the status

Picture 4.0

In this step, you upload the EEM scripts from SAP Solution Manager to your EEM robot

In this way, you distribute EEM scripts that you have created in the EEM editor to different locations of your organization

Picture 4.1

You can control the behavior of the EEM robot at various levels

You can, for example, adjust the measurement intervals or the trace data resolution

End User Experience Monitoring (EEM) is delivered with a root configuration containing meaningful values for all EEM parameters

You can adjust these parameters for particular applications

To analyze irregularities which cannot be reliably reproduced, on the Temporary tab page

you can change parameters temporarily

Finish the step – alerting, reporting and complete the installation

EEM Overview Dashboard and details screen

Login to Solution Manager Work center navigate to technical monitoring – end user experience – and start embedded

Picture 5.0

Picture 5.1

Graphical results 1

Picture 5.2

Graphical results 2

SAP Sources:

http://wiki.sdn.sap.com/wiki/display/EEM/Home

http://help.sap.com/saphelp_sm71_sp01/helpdata/en/10/83786db5f1461c8cff8fbcc1666a4d/content.htm

http://wiki.sdn.sap.com/wiki/display/EEM/InstallationGuideSP20

https://websmp209.sap-ag.de/rkt

Best Regards

Naor Shalom