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New Report on Enterprise User Experience Management for the Life Sciences Now Available

IdealNet Provides Overview on Enhancing Operations and Strengthening Compliance in Pharmaceutical, Medical Device, Insurance and Patient Care Delivery

Healthcare leaders today are confronted with multiple challenges concerning compliance and the IT infrastructure that supports their organizations. According to a new report published by IdealNet titled, “These challenges remain unresolved using current approaches and cost life sciences companies many millions to tens of millions of dollars every year. For some, these numbers are in the hundreds of millions in penalties and opportunities lost. It is our view, based upon the review of available data, that a very significant opportunity may exist to mitigate these losses by utilizing new technology which is available to monitor user experience and then address identified issues.

Titled “Enterprise User Experience Management for Life Sciences,” the IdealNet report examines the challenges, reveals the significant points of pain, and shares a view for how specific new technologies in application performance management, particularly enterprise-class user experience management, can provide solutions for these challenges.

Important concepts in this report include the notion of segmenting the User Experience Management space and identifying a segment called “Enterprise User Experience Management.”  Knoa Software is very highly rated in multiple areas and meets qualifications as Enterprise Class.

IdealNet recommends taking a close look at Knoa Software® and says, “Their EPM product for SAP® and for Siebel® maps to the analyst firm’s

recommendations for an enterprise-class offering. Knoa has several hundreds of licensees, a global reference base and a major channel through SAP®. Knoa’s automation is 100% complete for major enterprise applications out-of-the-box without any scripting. This capability, along with their full capture of all user workflow, sets them apart and enables use cases that other vendors cannot support. Knoa also has single customers with as many as 70,000 licensed users – this places them successfully in the largest corporations in the world.” Knoa Software is named in the report as a market visionary in user experience management.

Individuals interested in obtaining the free report can download it at

About IdealNet

The IdealNet®, Inc. team provides expert business and technical strategy analysis for rebate utilization and prescription level scrubbing and data validation including Commercial, Medicaid, Medicare Part D, Tricare and Medical Claims.

The group addresses a broad array of contract management challenges to include Chargeback processing, Rebate processing, Medicaid processing and all facets of Government pricing. This can include complete package selection and related analysis and support, definition and full documentation sets for commercial and regulatory compliance procedures and definition and implementation of contracting and pricing strategy and best practices by product and across an organization’s entire portfolio of pharmaceuticals.

On a broader scale, IdealNet can integrate systems with a comprehensive data warehouse architecture, implementation and integration with an enterprise wide implementation of master data management and other internal complex supply chain, operational, compliance and planning systems. This includes the necessary data transformation, conversion and reporting to support compliant practices on a global basis.

About Knoa Software

Knoa® Software delivers on-premise and cloud-based solutions that monitor, measure and manage how end-users are utilizing enterprise applications to optimize end-user experience, enhance user performance, and deliver return on investment. Uniquely, Knoa automation provides complete and deep insight into all activities, by user, for each application monitored. 20 percent of the Fortune 50 and hundreds of Global 5000 companies have already licensed Knoa software to power their user experience and optimize their performance. For more information visit . You can also follow us on Twitter: @knoasoftware. You can also view our 2 Minute Overview on YouTube: .

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