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Author's profile photo xMoshe Naveh (Old Acct)

One Big Happy Family: The New SCN and the Wiki

While the wiki (click here) was not changed during the new SCN Launch, there are some important nuances I want to help clarify. For example the best time to add your content to the wiki, introduction of our new strategy for linking to the wiki,  and explanation of the changes made to wiki points allocation.

What content should be posted on the wiki?

The new SCN offers a large variety of ways to contribute content: Blog posts, Discussions, documents and more. These multiple options probably make you wonder when to contribute content through one of them  versus in the wiki. The wiki offers a lot of advanced navigation features that are aimed to address large quantities of topic related pages organized in categories, subcategories and sub-sub categories. Therefore for content that requires multiple layered hierarchies, or that will eventually need such structure the wiki is recommended. 

Example for content organization/navigation using the page tree macro in the wiki:

/wp-content/uploads/2012/03/1a_82000.jpg

Linking to the wiki

In the past,  the wiki homepage was linked from the top site navigation. However, user testing showed that it confused members. Therefore in the new SCN we implemented a linking strategy to all wiki content, to align it with the new taxonomy of spaces and related content. This change will help you associate your content with existing SCN topics, and help members to find the wikis based on the topics.   It brings together all content under the appropriate topic regardless of whether it’s a wiki, blog, discussion or document. in the new SCN as well as in the related wiki space. Each topic space and sub-space will have links to its relevant wiki spaces on the left side navigation menu of the main overview page. For example please see the CRM space below:

/wp-content/uploads/2012/03/1_82022.jpg

If you can’t find a link to your wiki in the related New SCN space/subspace please let me know.

Points allocation in the wiki

Before Launch of new SCN

After Launch of new SCN

Moderators grant discretionary points using the “Add Points” button. These points are allocated immediately.

Moderators grant discretionary points using the “Add Points” button. These points will be granted once a month.

Wiki page creators and editors receive all create/edit points once every quarter.

Wiki page creators and editors receive create / edit points immediately upon posting.

A user has the ability to request additional points using the “Request Points” button.

The “Request Points” will be removed. Users can request additional points via the comments on the relevant pages.

The wiki remains an  integral part of SCN, especially when structure and collaboration are needed.  Please reach out to me if you have additional questions or comments.

Also be sure to follow me to be updated on future upgrades/modifications.

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      39 Comments
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      Author's profile photo Shabarish Vijayakumar
      Shabarish Vijayakumar

      is there some link that explains the new points system on SCN?

      It would help the contributors to understand the new model better

      Author's profile photo Audrey Stevenson
      Audrey Stevenson

      Hi Shabarish,

      You can find more information in the Contributor Reputation Program FAQ, which sits in the About SCN space.

      Regards,
      Audrey

      Author's profile photo Shabarish Vijayakumar
      Shabarish Vijayakumar

      some of the links in the document dont work

      Author's profile photo xMoshe Naveh (Old Acct)
      xMoshe Naveh (Old Acct)
      Blog Post Author

      Hi,

      Could you please specify?

      Thank you,

      Moshe

      Author's profile photo Shabarish Vijayakumar
      Shabarish Vijayakumar

      starting from What is an Active Contributor?

      nearly all of them end up in

      Oops, the page can't be found

      Sorry, the page you requested can't be found. You can go back and try again, or start again at home.

      Author's profile photo xMoshe Naveh (Old Acct)
      xMoshe Naveh (Old Acct)
      Blog Post Author

      Hi,

      Thanks, I've contacted the author. The links are supposed to connect you to the content shown in the page so you can just scroll down.

      Regards,

      Moshe

      Author's profile photo Gregory Misiorek
      Gregory Misiorek

      any idea how long this link is going to be supported: wiki.sdn.sap.com ?

      Author's profile photo xMoshe Naveh (Old Acct)
      xMoshe Naveh (Old Acct)
      Blog Post Author

      The wiki is experiencing one of its best eras and is not planning to go anywhere:). So you can keep being active as you are in the wiki.

      Author's profile photo Ludek Uher
      Ludek Uher

      Moshe, this is so excellent. I wish I had seen this before I penned my blurb: http://scn.sap.com/thread/3149648

      It would have saved Brendan from tearing out a clump or two of his hair LOL. One thing I would like to see though, is the same discipline that Brendan would like to achieve with wiki formats being applied to Jive documents. For example the wiki training Brendan put together is very, very good (part of the training is included as a screenshot in the above link). And there was a good reason for why we needed it. For details, see the above thread (e.g.; consistency, professionalism, etc., etc.).

      - Ludek

      Author's profile photo xMoshe Naveh (Old Acct)
      xMoshe Naveh (Old Acct)
      Blog Post Author

      Hi,

      I'm happy this blog helped:). I'm a Brendan fan for a long time and it is a great pleasure to work with him so closely:).  Our teams are aligned and will continue to be on future Primary Support SCN training.

      Please let me know if you need any further assistance/information.

      Regards,

      Moshe

      Author's profile photo Former Member
      Former Member

      hi

      could you please tell how to navigate to wiki scn home page using the scn.sap.com jive spaces?

      Author's profile photo Gregory Misiorek
      Gregory Misiorek

      Deep Bhalla,

      for some strange reason, putting 'wiki.sdn.sap.com' into the google search field shows much better results than the search function on scn. some spaces have links to wiki's, but i haven't seen one easy navigation link off the page mast. i think that can be fixed in the future if there's enough interest in the wiki space.

      good luck!

      Author's profile photo xMoshe Naveh (Old Acct)
      xMoshe Naveh (Old Acct)
      Blog Post Author

      Hi Gregory,

      Thank you for a great answer. We did start to work on improving the Jive->Wiki navigation. I will update once I have news.

      Regards,

      Moshe

      Author's profile photo Former Member
      Former Member

      thanks Gregory

      Author's profile photo Gokulan Natarajan
      Gokulan Natarajan

      hi anybody can help me to Stop tracking someone in forum?

      Author's profile photo xMoshe Naveh (Old Acct)
      xMoshe Naveh (Old Acct)
      Blog Post Author

      Hi,

      Please raise this question in our support forum:

      http://scn.sap.com/community/support

      Regards,

      Moshe

      Author's profile photo Kai Unewisse
      Kai Unewisse

      Hi Moshe,

      I am still confused with the new "Navigation" and where are old functions are. 

      Question : How can i search only in Wiki pages directly after i logged in ?

      Author's profile photo xMoshe Naveh (Old Acct)
      xMoshe Naveh (Old Acct)
      Blog Post Author

      Hi Kai,

      Thank you for reaching out. I guess this is a learning experience to all of us:) . Which old functions are you missing?

      In order to search only in the wiki, you could search using the wiki search which is in the top right hand side of the screen ( below the site search). Please let me know if you have more questions.

      You could also use our Google customized search:

      http://scn.sap.com/community/getting-started/blog/2012/03/29/custom-google-search-for-the-new-scn

      Regards,

      Moshe

      Regards,

      Moshe

      Author's profile photo Perry DuBard
      Perry DuBard

      How does one get to the Wiki?  Please be specific, like click this, click that.

      Thanks.

      Author's profile photo xMoshe Naveh (Old Acct)
      xMoshe Naveh (Old Acct)
      Blog Post Author

      Hi,

      Thank you for your input and I appolgize for the confusion. I made it more clear in the begining of the blog where should you click in order to get to the wiki.

      Regards,

      Moshe

      Author's profile photo Kai Unewisse
      Kai Unewisse

      Hi Moshe,

      thanks for the link http://wiki.sdn.sap.com/wiki/display/WHP/Home , but somewhere should be a navigational link ?

      Regarding the search and your answer:

      >In order to search only in the wiki, you could search using the wiki search which is in >the top right hand side of the screen ( below the site search). 

      I see the site search only when i am in the wiki. So i have to go first to the wiki homepage and search from there.
       

      Author's profile photo xMoshe Naveh (Old Acct)
      xMoshe Naveh (Old Acct)
      Blog Post Author

      Hi,

      Yes, the wiki search is visible in the wiki pages themselves.

      What do you mean by a navigational link?

      Author's profile photo Kai Unewisse
      Kai Unewisse

      Hi Moshe,

      i mean if i want to go to Downloads, Code Exchange,or  Idea Place in SCN, i login at http://scn.sap.com and click on the top at Downloads, Code Exchange or Idea Place.

      What link on SCN do i have to click to navigate to the Wiki if I don't have the direct Wiki link available ? Please don't say "Please bookmark the wiki link for yourself".

      Regards,

      Kai

      Author's profile photo xMoshe Naveh (Old Acct)
      xMoshe Naveh (Old Acct)
      Blog Post Author

      Hi Kai,

      I understand your concern. We are hoping that people will find their wiki via the relevant Jive spaces.

      we are trying to think of other navigational solutions. I will update you once we implemented them.

      Thank you,

      Moshe

      Author's profile photo Perry DuBard
      Perry DuBard

      Make things simple.  Make them explicit.  Make them stand out.  Spell things out.  Do not use icons.  Do not bury links under link after link, page after page.

      Author's profile photo Gregory Misiorek
      Gregory Misiorek

      Kai,

      i have bookmarked the top of my area of interest and after logging in it's the easiest way for me to find what is of interest to me on the wiki. yours will most probably be different in detail but not in "structure" :

      http://wiki.sdn.sap.com/wiki/pages/listpages-dirview.action?key=ERPFI&openId=4394#selectedPageInHierarchy

      Author's profile photo Former Member
      Former Member

      Gregory Great start thanks.

      Author's profile photo Former Member
      Former Member

      How can i upload a document ( word/pdf ) i have created on SCN so that others can use it ?

      If I use the create document / blog / wiki option I will have to wirte the whole document again along with attaching screenshots.

      Author's profile photo Former Member
      Former Member

      Dear Virag, Uploading document to SCN only limited to sap workers and sap registered partners. Regards.

      Author's profile photo Former Member
      Former Member

      Thanks for the reply Said . Looks like to document is just going to stay with me.

      Author's profile photo Ludek Uher
      Ludek Uher

      One thing you could do is create  Jive Document. Then simply copy and paste the contents of your MS Word doc into the Jive document. Save. Perhaps minor adjustments, save and voila.

      Author's profile photo Former Member
      Former Member

      Hi Ludek , by Jive Document , do you mean the create document option on the SCN menu ( See screenshot attached). I have tried this option and i cannot copy images from my word document into this. I have aroung 65 screenshots in the document. I will have to save each one on my desktop and upload them one by one in this option.

      If this is not the Jive Document you were referring to then please let me know. Thanks

      Author's profile photo Ludek Uher
      Ludek Uher

      Ouch, darn. Yeah, 65 screenshots - painful - understood. What product / area are you thinking of putting this document into? Just thinking I may be able to help somehow, if it's in an area / product I have a bit of knowledge / control over. But it should not be this hard. I'll ping a few people see what else we may be able to do.

      - Ludek

      Author's profile photo Former Member
      Former Member

      Thanks  for the help Ludek .

      I wanted to upload a step by step configuration guide for 'Customizing Employee Self Service in EHP5 ' under area 'SAP ERP HCM Employee Self-Service' . I can create it in the SCN Content format ( Word doc) and send it to a moderator if they can review and upload it.

      Author's profile photo Ludek Uher
      Ludek Uher

      Yup. Stand by, let's see if I can do something there. SAP ERP HCM is way out of my league 🙂 .

      - Ludek

      Author's profile photo Ludek Uher
      Ludek Uher

      Hello Virag

      I finally have a solution for us. I'll email you directly.

      - Ludek

      Author's profile photo ArunKumar Balakrishnan
      ArunKumar Balakrishnan

      Hi Moshe,

      I'm not able to find the wiki pages i created in old SCN. When i navigate to http://scn.sap.com/content and fliter by clicking the "Authored" link, i don't see any of the wiki pages i created earlier. Kindly help.

      Regards,

      Arun

      Author's profile photo xMoshe Naveh (Old Acct)
      xMoshe Naveh (Old Acct)
      Blog Post Author

      Hi Arun,

      Can you find them using the Google customized search?

      http://bit.ly/new-scn-search

      Regards,

      Moshe

      Author's profile photo ArunKumar Balakrishnan
      ArunKumar Balakrishnan

      Hi Moshe,

      I'm able to find the wiki pages when i search with relevent keywords in the Google customizd search. Is there any other way to see the wiki pages in my profile or content as it used to be in old SCN? Thanks.

      Regards,

      Arun