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Achieving Healthcare Sustainability with SAP

By John Papandrea, SVP, SAP Health Sciences Global Head

When we think of sustainability, the words “green technology” and “carbon footprint” immediately come to mind. Within health sciences, however, sustainability refers to the ability of countries, markets and companies to afford the provision of healthcare services to their citizens, patients and members. In order for healthcare provision to be sustainable, the focus of high quality care delivery for less cost needs to be realized.  How can healthcare be provided to the population at a high quality while meeting the expectations of the patient, given the current level of tax contributions for health services and insurance coverage?


Three trends are emerging that will change the way health services will be delivered (see photo below):

healthcare diagram 2

Accountable Care Organizations (ACOs) are one effort towards achieving healthcare sustainability. ACOs are designed to facilitate not only “in–health system” care, but also the coordination of care in nontraditional settings. To encompass the role of the new consumer-like patient, ACOs must promote patient behavioral change, facilitate a high level of collaboration with patients, and report the necessary data for evaluation.


With the shift in healthcare reform, it is essential that healthcare sustainability be maintained, and SAP can help care providers and patients get there. SAP’s Collaborative e-Care Management is designed to promote proactive communication through mobile technology, across the continuum of care, “in home” and “in community,” and across healthcare encounters.


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