Pete Scholtens, SAP, provided an ASUG webcast recently on collaboration with SAP StreamWork. Pete said SAP StreamWork is SAP’s collaboration foundation for all SAP and BusinessObjects applications. The purpose of this webcast was to understand how SAP StreamWork can become a part of your landscape.
Figure 1, Source: SAP
Figure 1 shows that today’s solutions are not sufficient; workers need to collaborate. IT looks to have enterprise solutions that are secure. People’s work has changed dramatically. The economy is changing to a knowledge-centric environment; employees are involved in ad hoc work. People using tools that are available – such as e-mail – 30 hours of a week for some – not productive work; $48K estimate cost of worker ad hoc work.
Figure 2: Source: SAP
“I have SharePoint for collaboration already”. Pete said as an example if you already have an ETL tool that doesn’t mean you have covered all of BI. Figure 2 shows collaboration results aspect: outcomes and trading decisions. SharePoint is used to share documents however still work happening in e-mail.
How do I make a decision together with 20 other people? Work on this opportunity? Pete calls this results-driven work, which is happening today in e-mail.
Cohesive refers within IT landscape not necessarily StreamWork – security, LDAP, SAP applications – how to provide a solution that makes use of that landscape, working across partners and customers
StreamWork is a “software as a service solution”. StreamWork provides an on-premise component to manage tenants in the cloud – you can audit your users.
Figure 3, Source: SAP
Figure 3 shows the gap that SAP StreamWork proposes to fulfill – ad hoc and process driven work
For example, working on an opportunity – end result – an order being placed – captures the end of a process. The actual work is happening outside in e-mail.
Figure 4: Source: SAP
Figure 4 shows where Pete explained that StreamWork the “people collaboration” and business context to that collaboration.
Figure 5: Source: SAP
Figure 5 shows examples how work together in SAP applications; StreamWork is integrated in SAP applications. On the left, Strategy Management sets performance KPI’s – StreamWork is embedded.
With BI 4 Feature Pack 3, there will be an integration of StreamWork in BI Launchpad; allowing you to follow reports and dashboards and add them to StreamWork to make them part of decision-making process.
Figure 6, Source: SAP
Figure 6 shows that SAP CRM will provide sales people to have conversations inside CRM, marketing campaigns, and service requests. “One collaboration network, no matter the application”.
Figure 7: Source: SAP
Figure 7 shows how collaboration fits inside SAP landscape; moving from systems of record and analytics and how collaboration “provides glue”.
Demonstration of StreamWork
Many are available on YouTube
Figure 8: StreamWork Feed Demo
The feed is the primary user experience. Figure 8 is the StreamWork feed demo. The Social feed is about people you are following in your organization. Work status and Work history events from other applications and work they are doing within StreamWork.
Figure 9: Activities
Activities (Figure 9) are the workspaces where work is done where people are working together. Activities are about completing work and tasks with a finite time period.
Figure 10: People
The People feature (Figure 10) allows you to see how people relate within the organization and you can follow him in StreamWork. Relationship/reporting can come from LDAP or HR. Account teams can be brought in from CRM. You can search on attributes.
Figure 11 Tools to make decisions
Figure 11 shows one of the examples of using a tool to make a decision – a pro/con table. You can upload and use MS office and Google Docs.
Figure 12, StreamWork embedded in SAP CRM
Figure 12 shows how StreamWork can be embedded in the CRM home page. The feed below is from StreamWork.
Figure 13: BI LaunchPad Integration
BI 4.0 Feature Pack 3 will have a feature to have the StreamWork feed inside the BI LaunchPad (see Figure 13)
Figure 14 BI Launchpad Folders
Figure 14 shows that within the folders of the BI LaunchPad there is a new column with icon whether you are following the report and whether there is a conversation surrounding the report.
Figure 15 Sending a Report
Figure 15 shows that you can take a report and push it to SAP StreamWork with Send or Schedule to
Figure 16, Source: SAP
Figure 16 is a customer example of using StreamWork with SAP CRM, using mobile StreamWork to collaborate
Figure 17, Source: SAP
Figure 17 shows that StreamWork is available for mobile clients including BlackBerry, Android, iPhone and coming out soon with iPad application.
Figure 18, Source: SAP
Figure 18 shows that StreamWork Enterprise Agent is installed on premise to connect to third party environments to provision and deprovision users.
Question & Answer:
Q: What are the implications to cFolders and cProjects? Is StreamWork replacing those?
A: StreamWork is not replacing those; activities is focused on objective collaboration
Q: What is the use with PLM?
A: Ideas aspect of PLM; idea generation
Q: How the administration tab works within StreamWork
A: Use Enterprise Edition – the Administration is part of the Enterprise Agent available to the IT admin – users, audit reports, set up single-sign on
I thank Pete for this webcast and clarifying BI Launchpad features with StreamWork and how explaining how this differs from SharePoint.
I also recommend seeing Jon Reed's interview of a SAP StreamWork customer here.
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