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SCN Tip in a Minute – The Difference between Tracking in Communications and Following

On the new SCN, there are two ways that allow you to keep important contents and updates under your radar. First, you can track contents or persons in your communications area. Second, you can follow contents, spaces, or persons that you are interested in to stay updated. The difference is that you use tracking for activity you want to pay attention closely and get notified. On the other hand, you use following to listen passively to the updated activity that will show up in What’s Matter: Activity.

In this Tip in a Minute video, I explained the difference between tracking in communications and following, how to track content and person in What Matters: Communications, and how you will receive notifications on something that you track. Stay tuned for more updates on Tip in a Minute video series. I am sure you are excited as the launch of the new SCN is near.

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  • Hello Palm

    Nice video and certainly a good tip.

    One question, do you receive notification when someone follows or tracks your content?

    Kind regards


    • Hi Tom,

      Thanks for the comment. You will not receive any notifications for the light engagement such as follow, like, track communications, and bookmark on your content. But you will receive notifications and emails if someone comment on your blog, reply to your discussion, direct message you, mention you, or share a content with you.  However, you still can see the activity of your friends if they engage with your content via the newsfeed under What Matters: Activity.

      I think it might be too overwhelming if you receive notifications on every engagement of your content since there are almost 8 ways to interact with your content. Hope this helps. 🙂


      • Hello Palm

        It could potentially create a lot of notifications yes 🙂

        I'm looking forward to the new SCN. Thanks for the reply and keep up the good work.

        Kind regards