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In one of my last blogs I invited you to take part in my short EIM survey. I want to say “Thank you” to all of you who took their time and answered my questions.

As lesson learned I promise to make a survey more attractive. It was a bit dry and not that fency, I commit.

The survey started with some general questions to EIM, focused on the BI and datawarehouse aspects and ended up with a question to SAP BO BI tools.

Now I want to present the results of the survey and my interpretation. Let’s start with the results of the first question:

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The good news, EIM is on the way, projects are already started or are on the way and will start in the next 6 to 12 months. 

Next question was a multiple-choice question where one or more answers were possible.

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To be honest, I was a bit surprised with these answers. Most of the people see Content and Collaboration management as most important part, followed by GRC and Systems- and Application management. I didn’t expect GRC to be so important. It’s a fairly new area and not that established as Systems- and Application management, Support or IT Strategy. Another interpretation is that EIM is more than just Content- and Collaboration Management and should not reduced to pure portal applications.

The next question was a multiple-choice question too, allowing more than one answer. Asked for the benefits of EIM, people answered:

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 This shows the complexity of todays IT landscapes. There are too many IT systems which drive complexity and in consequence costs. Most people hope to reduce the complexity and rethink about their exisitng IT System landscape to make it easier or throw away no longer needed legacy systems or single software islands. A comment as another benefit was to achieve one version of truth. That’s still a challenge and EIM can be helpful here.  

Asked for vendors noticed in EIM, the answer is unique:

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SAP sales does a very god job! IBM, Microsoft, Oracle not yet noticed, at least from SDN members. One comment was, that EIM is vendor independent. Well, from my point of view that’s true. EIM can be vendor independent. The choice of the vendor depends on your IT strategy. The choice of your IT-strartegy, a one vendor-strategy, a dual-vendor or best of breed approach, determines the number of vendors.

Now let’s have a look to the SAP products to EIM and how you recognize them:

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 That really was a big surprise! With answer to the second questions in mind I supposed a much higher percentage for Enterprise content or Collaboration. But it’s beaten by BI and Business Analytics. My personal interpretation is that SAP portal Content and Collaboration management is not used, but some third-party vendors. Maybe SAP Portal 7.3 can win some ground here. Also surprising, GRC is seen as very improtant part of EIM, but SAP GRC tool is not recognized here.

Now let’s look in detail, how important a BI solution is for EIM. 

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These answer correspond very well to the answers of the previous question. Here you can see, what people relate to EIM. For many it’s an BI related topic, but for others it’s more the content and collaboration aspect of EIM.

Now to my last question which focuses on the SAP Business Objects BI tools:

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AS BI is seen as important part and most popular product in EIM, the SAP BO integration gets a good attestation, but can be improved in details. But there also some customers where SAP BO and the new or enhanced possibilities are not yet known. This allows to say, those customers who use SAP BO are satisfied with the integration into other SAP products. For others it’s the chance to jump onto the train and use the new features for their applications and business processes.

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