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We’re Listening: How the NEW SCN Is Incorporating User Feedback

The Community Network team has been getting feedback for years on the ways you’d like to see the site change to better suit your needs. We know you’ve wanted simpler navigation, easier blogging tools and more a personalized information flow, for example. Well, we’ve incorporated allot of that feedback into the NEW SCN, which has elicited comments from members such as:

“Very simple, easy to use and impressed right away with the quality and thought that went into designing a new community”

“SAP was really interested in meeting with me and getting my opinion on how to make it even better. That is something new I haven’t seen before.”

“There was one feature I liked in particular with the new online community. It was the ability to follow, people, follow topics, customize topics and monitor activities I’m interested in.  Going to be very useful to use and I can’t wait for them to launch it.”

We learned we can save users precious seconds by adding a few simple clues to speed acclimation – – explaining terms, features and procedures – AND how to make the site more welcoming and engaging…

Watch this three –minute video showing screen shots of the changing we are making because of you.

It goes without saying that all the technical functionality you want to have will be there too – this is just a highlight of some more visible changes.

We’ve got a wiki for open dialogue prior to launch and will have a space in the new site for feedback. We have monthly releases planned to address the feedback we get and add additional features. Stay tuned for more updates!

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