July 15, 2011 1 minute read

New transaction types in SAP Solution Manager 7.1

->Updated on 20 Feb 2014 to include transaction types existing in SP10, released on Oct 2013.

The latest SAP CRM 7.0 IT Service Management processes will be integrated into the next SAP Solution Manager release 7.1. Before the new release of SAP Solution Manager, IT Service Management was supported by SAP CRM and Application Lifecycle Management was supported by SAP Solution Manager.

The SAP IT Service Management functions have been developed on new object types, so it was necessary to introduce some new transaction types for Incident Management and Change Request Management. UIs are upgraded from SAP GUI to SAP CRM Web UI. The former SLFN based documents cannot be displayed or processed in the SAP WebClient. You can process existing tickets based on 7.0 transaction types within the Work Center UI or SAP GUI, until they are closed. New transaction types are only available to be created and processed using the WEB UI.

SAP IT Service Management brings to SAP Solution Manager 7.1 a new transaction type to register a Problem in Problem Management, which can be assigned to Incidents, a new transaction type to register Test Defects assigned to test cases, and a General Change transaction type that can be used for instance to register a non-system related change or a non-SAP system change. The new transaction type of Change Request document (now called Request for Change) will support multiple change documents. The SAP IT Service Management will also be integrated to other ALM-processes such as Quality Gate Management and Business Process Change Analyzer. These two ALM-processes will also have a correspondent transaction type.

I am currently participating in the ramp-up and testing SAP Solution Manager 7.1 SP01. Below you can see a list of transaction types that I could get from SAP Solution Manager 7.0 versus SAP Solution Manager 7.1:

Old	New	Description
SDAD	SMAD	Administration change
SDCR	SMCR	Request for Change
SDDV	SMDV	Project cycle
SDHF	SMHF	Urgent change with TMS
SDMJ	SMMJ	Normal change with TMS
SDMM	SMMM	Maint. cycle (Alternative,for Task List Variant SAP0)
SDMN	SMMN	Maint. cycle (Standard,for Task List Variant SAP1)
SDTM	SMTM	Defect correction during test
SISV	SMIS	Incident Software Partner
SIVA	SMIV	Incident (IT Service Mgmt. VAR)
SLFN	SMIN	Incident (IT Service Mgmt.)
	SMCG	General Change
	SMCT	Request for Change Template
	SMDT	Test case error
	SMFG	Functional Gap (only for those with ST-ICC installed)
	SMIT	Incident Template
	SMOR	Monitoring Request
	SMOT	Service Operations Task
	SMPR	Problem
	SMPT	Problem Template
	SMQC	QGM Change
	SMQU	QGM Urgent Change
	SMRQ	Service Request
	SMRT	Service Request Template
	SMSO	ITSM Service Order
	SMTB	BPCA: TBOM Recording

SAP Solution Manager 7.1 is planned to be available for all customers by the end of August 2011.

6 Comments

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ABHISHEK SINGH

February 20, 2014 at 7:40 pm

Nice Information !!!!

Former Member

February 24, 2014 at 2:22 pm

Hi Raquel,

Could you kindly let me know the difference between SMDT and using SMIN for Test error messaging? If I go into SMDT I see the same screen as SMIN and I have to do the same set of configurations if I am customizing either of these. Is there any difference in the two of these?

Any list of functionalities like a checklist that shows SMDT, SMIN has feature A, SMDT only feature B, SMIN only feature C etc. This will really help in making use of all the features of the SMDT transaction type.

I also raised question in the discussion forum, but I still have not got a comparison list or insightful answer.

Thanks very much in advance,

Regards,

Ranjith

Norbert Geitlinger

December 4, 2014 at 7:36 am

Hi Raquel, Ranjith,

I have the same question as Ranjith. Does anybody have an idea what the difference is between SMDT and SMIN?

Thanks

Norbert

Ing. Robert Jozefik

February 24, 2014 at 3:19 pm

Hello Raquel,

Very useful overview!!!

Former Member

January 26, 2015 at 10:34 pm

Hello,

Can i customized Service request template as per client requirement.

if so please let me know how to do that.

Thanks,

Manish Sisodiya

Juan-Carlos Garcia-Garavito

December 23, 2015 at 5:56 am

Good day:

It is our understanding there is a new add-in for Solman 7.1 that similar to functional gap, introduces 2 new transaction types that are derived from incident (ITSM), similar to functional gap, but which are for Business Requirements and IT Requirements.

Does anyone know in 7.1 what is the name of that add-in and what are the name of the 2 new transaction types?

We understand is all integrated in 7.2, but for 7.1 there is no information out there we could find the piece of the respective component to at least try to test it out.

Thanks,

Juan Carlos

New transaction types in SAP Solution Manager 7.1

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