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With Crystal Reports XI R1 being out of support for over a year now, and CR XI R2 quickly approaching end of support (June 30, 2011), all CR XI R1 and CR XI R2 Fix Packs and Service Packs have been removed and replaced by Crystal Reports XI R2A. One of a number of reasons for this change is simplification. Rather than worrying about 10+ Service Packs the task is simplified to at most two downloads. The process of updating your install to CR XI R2A may be different for CR XI R1 and CR XI R2. Bellow is a description of each update.

Updating CR XI R1 install to CR XI R2A

1) Note your existing CR XI R1 keycode
2) Uninstall your current CR XI R1 product
3) Download the Crystal Reports XI R2A SP4 Full Build
4) Download the Crystal Reports XI R2A SP6 Incremental Build
5) Install Crystal Reports XI R2A SP4 Full Build using the CR XI R1 keycode you noted in step 1 above
6) Install Crystal Reports XI R2A SP6 Incremental Build – you will not be prompted for a keycode
7) Once both of the above are installed, open the Crystal Reports Designer. In the Help menu, select About Crystal Reports… Check the version. It should be 11.5.12.1838.

Updating CR XI R2 install to CR XI R2A

1) If you have CR XI R2 SP4 or SP5 (see the wiki Crystal Reports 2008 (and 9.1, XI R1, XI R2) – Version and Download information for Service Packs download the Crystal Reports XI R2A SP6 Incremental Build
2) Install Crystal Reports XI R2A SP6 Incremental Build
3) If you have CR XI R2 SP3 or lower download the Crystal Reports XI R2A SP4 Incremental Build
4) Install the Crystal Reports XI R2A SP4 Incremental Build
5) Download the Crystal Reports XI R2A SP6 Incremental Build
6) Install the Crystal Reports XI R2A SP6 Incremental Build
7) Once the install of Crystal Reports XI R2A SP6 Incremental Build is completed, open the Crystal Reports Designer. In the Help menu, select “About Crystal Reports…”. Check the version. It should be 11.5.12.1838.

As an FYI, version of CR XI R2A SP4 is 11.5.10.1263, but updating this to SP6 as per above is highly recommended.

Runtime for CR XI R2A

There are no new runtime MSM or MSI files. Runtime MSM and MSI files from CR XI R2 apply to CR XI R2A:

CR XI R2 (SP6) MSM for .NET
CR XI R2 (SP6) MSI for .NET
CR XI R2 SP6 MSM for RDC

Please note:

Any comments, queries, suggestions etc. should be posted to the SAP Crystal Reports design Space.

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10 Comments

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  1. Erika Atencio

    Hi, Ludek, does it apply for Crystal Reports if my version is not for Visual Studio? Sap Market Place says:

     

     

    The replacement product options are noted in the table below and are available on SAP Service Marketplace (“SMP”). If you are using:

     

    Product Options:

     

     

    Crystal Reports XI

    Crystal Reports XI R2

     

    Crystal Reports 2011 or above

    Crystal Reports 2008 V1 SP3

    Crystal Reports XI R2A

     

    does it mean that if im using crxi i can migrate to xi r2a using the same license? where can i find official inforamtion about this? I wll thank you a lot if you can help me.

    (0) 
    1. Ludek Uher Post author

      Hello Erika

       

      Yes, you use the same license as you had for CR XI (11.0.x). As far as official info, best to call sales at 866-681-3435.

       

       

      – Ludek

      (0) 
      1. Ariel Chimi

        Hi Ludek,

         

        I have a CR Server XI R1 11.0.0.1282

         

        I want to updating CR XI R1 to CR XI R2A.

         

        I could download the files. I Note our existing CR XI R1 keycode.

         

        But before uninstall our current CR XI R1, I tried to run CR R XI R2A SP4 Full Build without uninstall the older version, and the program doesn’t recognize the keycode.

         

        What I have to do ?

         

        Uninstall and then run ? because I don’t want to lose the old version.

         

        Please let me know.

         

        Regards,

         

        Ariel

        (0) 
      2. Ariel Chimi

        Hi Ludek,

         

        I could installed ok!!!

         

        If it’s possible to make an upgrade the CR XI R1 Server ?

         

        Please let me know, regards,

         

        Ariel

        (0) 
    2. Ariel Chimi

      Erika,

       

      Did you make the upgrade to CR XI R2A from CR XI R1 ?

      Did you uninstall the current CR XI R1 ? Did you have any problem with the keycode ?

      Please let me know, regards,

       

      Ariel

      (0) 
  2. Luis Franco

    Hello,

    When I try to update y crystal with the Ludek files crystal return this message

    “Requirements for SP6 install not met. Please install SP4 or SP5”

    (0) 
  3. Don Smith

    Installed Crystal Reports XI R2 . Downloaded SP6. SP6 install errors out with

    “SP6 requires SP4”, down loaded “Crystal Reports XI R2A SP4 Incremental Build” as recommened above. Installing that I get “requires SP2”. Cannot find SP2

    Any suggestions?

    (0) 

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