SAP Consulting in North America could be acknowledged as one of the top SAP-focused implementation and consulting groups in the world. After all, its consultants work for SAP on deployments at leading companies around the world.
But even this group felt it needed a leg up on the competition. So it set a goal that 90% or more of its consultants would be SAP certified by the end of 2010.
According to Nicolás Steib, Senior Vice President, Global Head of Services Delivery, SAP Consulting, it was about validating the group’s globally recognized level of expertise by an industry standard.
Not surprisingly, the group looked to the experts in SAP training: SAP Education and its certification exams that measure and define the skill levels of consultants and IT experts. There were three main things that made the choice easy:
- SAP Education is a single-source provider of certification exams that prove an individual’s competence in SAP software.
- It’s the only provider of globally accepted certifications for SAP solutions.
- With its range of in-classroom and online training packages, SAP Education is able to design and implement certification and training for geographically disbursed organizations.
Based in Newtown Square, Pennsylvania, SAP Consulting employs nearly 2,000 consultants throughout the United States.
The final result? SAP Education executed a comprehensive training and certification program that resulted in more than 1,500 consultants achieving certification in less than 30 months. More than 90% of consultants have proven they have the skills and knowledge to be certified by SAP, resulting in a boost in customer confidence and a super-charged, highly qualified competitive differentiation.
Plus, with such a solid benchmark of consultants’ skills and knowledge, SAP Consulting now has the ability to plan strategically for future training based on business trends, and the ability to recruit and retain consultants based on their specific skillsets.
All in all, SAP Consulting used certification to make its smart business even smarter.