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The SAPPHIRE NOW and ASUG Annual Conference are only a few days away and I’d like to provide you with a listing of the theater sessions and microforums where you can find out more about the latest SAP Support topics and SAP Solution Manager.

Please feel free to use this list when planning your daily SAPPHIRE NOW and ASUG schedule and use the online Agenda Builder to organize your daily conference activities. You can also visit us in the IT area of the Line of Business Campus. 


SAP ACTIVE GLOBAL SUPPORT / SAP ENTERPRISE SUPPORT 

Date/Time

Campus/Location

Presentation/Microforum

May 16, 1:00 p.m.  and  May 18th, 4 p.m. (45 minutes)

Small Businesses and Midsize Companies Campus (Microforum 321)

Microforum: Run Better With SAP Enterprise Support
We’d like to share a simple formula that helps you understand how you can implement better, operate better, and innovate better to become a best-run business. Through our tools, methodologies, and services, we will show you the value of SAP Enterprise Support services as it pertains to the midsize market and provide examples from customer projects.

May 16, 3:00 p.m. (1 hour)

S310D – SOLMAN

ASUG Education Session: PSEG Leverages SAP ALM to Improve IT Operations Despite Increasing Solution Complexity
PSEG utilized SAP MaxAttention from SAP Active Global Support to help move their SAP COE to a first class organization and significantly improve the performance of their SAP systems. Learn about the PSEG strategy to adopt Application Lifecycle Management for key operational processes, starting by strengthening technical and business operations, test and change management, and release management. To achieve these objectives, PSEG adopted SAP Solution Manager as the single source of truth, specifically for ChaRM and Quality Gate Management, Service Level Reporting, End-User Experience Monitoring, and Root Cause Analysis. As a result, PSEG maintains efficient solution operations despite an increasing level of solution complexity and have solidified their ability to become the first Utility Company to gain Advanced Customer COE Certification.

May 17, 2:00 p.m. (45 minutes)

Small Businesses and Midsize Companies Campus (Microforum 321)

Microforum: PSEG Leverages Application Lifecycle Management to Improve IT Operations
Discuss with PSEG their approach using SAP MaxAttention services to move from tools implementation to IT process-oriented adoption. Learn how a comprehensive application lifecycle management road map empowered PSEG to become more efficient and identify quick benefits.  

May, 3:00 p.m. (45 minutes)

Industries Campus (Microforum 716)

Microforum: SAP Active Global Support Services – What Does Your Business Need?
This session reviews how SAP Enterprise Support, SAP MaxAttention, and SAP Safeguarding services can help you manage your business and ensure a maximum return from your support investment. We also discuss special support programs for customers requiring secure SAP Enterprise Support or SAP MaxSecure Support delivered by U.S. citizens on U.S. soil. 

May 18, 11:30 a.m. (20 minutes)

Partner Center

Microforum:  Next-Generation Testing for SAP Enterprise Support Customers
SAP announced that it will provide HP’s test automation technology to customers who have an SAP Enterprise Support agreement. HP will share how this new functionality in the SAP Solution Manager application management solution may be used to improve quality management for your SAP applications and significantly reduce costs through test automation.

May 18, 1:00 p.m. (45 minutes)

Technology Campus (Microforum 512)

Microforum:  BNSF: Driving a COE with SAP Enterprise Support and SAP MaxAttention
Learn how BSNF drove methods, processes and tools around governance and communications using SAP Enterprise Support’s COE for their SAP environment and SAP MaxAttention components and services for project reviews in technical accuracy and performance validation. BSNF can now focus on long-term strategic and project planning and upgrade management.

May 18, 2:00 p.m. (20 minutes)

Technology Campus (Theater)

Presentation:   SAP Solution Manager 7.1 Makes SAP Enterprise Support Even More Attractive
SAP is delivering a new version of the SAP Solution Manager application management solution in 2011, improving coverage of the whole SAP solution, partner integration, and usability. Learn about these innovations from a customer’s perspective and how SAP Enterprise Support and SAP MaxAttention customers can use SAP Solution Manager to increase ROI.

May 18, 3:00 p.m. (45 minutes)

Small Businesses and Midsize Companies Campus (Microforum 321)

Microforum:  Varian Medical Systems Innovates Better with SAP Enterprise Support
Join Varian Medical Systems to understand how they leveraged their partnership with SAP, utilizing SAP enhancement packages and SAP Enterprise Support services to innovate and support value creation through improved business processes.

May 18, 3:00 p.m. (45 minutes)

Small Businesses and Midsize Companies Campus (Microforum 343)

Microforum:  Enhance Your Investment with SAP Enterprise Support via SAP Channel Partner
Discuss different support options offered by SAP channel partners and how they can enhance your SAP software investment. SAP Enterprise Support offers tools, services, and standardized engagements for enabling continuous improvement, holistic Small Businesses and Midsize Companies Campus (Microforum 343)application lifecycle management, and operational process improvements, all while helping to reduce costs.

May 18, 4:00 p.m. (45 minutes)

Technology Campus (Microforum 513)

Microforum:  Innovate Better: Unlock Innovations to Accelerate Business Growth
Learn how SAP Enterprise Support services help you to unlock innovations in a fast, secure way. Through tools, methodologies, and services, it will be easier for you to identify innovations relevant for your business and to install and activate them. It has never been easier for you to leverage the latest innovations for your business.

 

SAP SOLUTION MANAGER

Date/Time

Campus/Location

Presentation/Microforum

May 15, 8:00 a.m. – 5:00 p.m. $495.00 ASUG Member/$595.00 Non-Member

ASUG Pre-Conference Seminar

Full-Day Seminar: ** ADDITIONAL REGISTRATION REQUIRED ** – Solution Manager in 2011: SAP Road Maps, Innovation, Value, and Real Stories from Real Customers
Gain insight into current and future SAP Solution Manager strategies related to application lifecycle management. Learn about Solution Manager’s integrated ITIL-based approach to manage your SAP landscape with SAP tools and processes. Whether you are new to SAP or an existing customer – this seminar will provide you with tools you can put to use today. This session will also focus on using Solution Manager in the current economy and how to get the most out of the time and effort your company puts into implementing SAP solutions. Hear about maximizing each phase of the ASAP methodology with Solution Manager’s project administration. Find out how you can use Solution Manager’s Solution Documentation Assistant to begin building a repository of your business processes – and how R/3 customers can use this information in support of an upgrade.

May 16,10:30 a.m. (1 hour)

S310B – S&S 2

ASUG Education Session:  Blueprint to Reality – Applied Techniques in Integrated Process Design and Testing
Blueprint to reality: The challenges start with process teams start designing in isolation, without the alignment to necessary demonstrate and test end-to-end (E2E) business scenarios. These business scenarios will rapidly advance the global implementation of integrated processes which deliver real business value. Learn to develop, test and validate integrated proceses, utilizing proven business process management tools and techniques to transform process blueprints into an integrated test framework which confirms the integrity of the integrated process design, while exposing process inconstancies. The demonstrated and applied techniques utilize a combination of SAP Solution Mangager, business process management (BPM), and test tools. The approach and framework emphasize the early and continued engagement of the business stakeholders throughout the project lifecycle.

May 16, 10:30 a.m. (45 minutes)

Small Businesses and Midsize Companies Campus (Microforum 321)

Microforum:  Newell Rubbermaid: An ALM/SAP Solution Manager Success Story
Hear directly from Newell Rubbermaid how they utilize the SAP Solution Manager application management solution as the central application platform for end-to-end solution operation scenarios. Learn how application lifecycle management (ALM) helped the business and why it’s considered strategic for the long term.

May 16,10:30 a.m. (1 hour)

S320C-Strategy Sessions

ASUG Influence Council Session: Strategy Session – Business Analytic Solutions – Retail
Retailers are continually seeking to optimize their business model in ways that drive both top line growth and operating margin improvement. Meet with SAP solution management experts to discuss the current roadmap for analytic applications specifically designed for Retailers and learn about the co-innovation opportunities that exist.

May 16,10:30 a.m. (1 hour)

S310D – SOLMAN

ASUG Education Session:  Yes, Smaller Companies Can Benefit from Using SAP Solution Manager
SAP Solution Manager is well-established as an application management platform in the SAP ecosystem, particularly among larger customers with very complex solutions. However, SAP Solution Manager can also provide benefits to smaller firms. This session will review the minimum requirements for SAP Solution Manager, and explore pieces of functionality that can be of significant use for smaller companies. Although SAP typically uses the terminology “small business and midsize companies” to refer to enterprises with fewer than 2,500 employees, I recommend you review these recommendations regardless of your employee headcount and discover which ones you can put to use.

May 16,10:30 a.m. (1 hour)

S320C-Strategy Sessions

ASUG Influence Council Session: Strategy Session – Business Analytic Solutions- Consumer Products
Using analytics to drive real-time, actionable decisions within the functional lines of business for consumer products companies is more important that ever. In this session, you will have the opportunity to discuss with SAP solution management the critical analytic areas for your organization and the industry drivers requiring insight and analysis to stay competitive, innovative, growing, and relevant to the consumer.

May 16,1:45 p.m. (1 hour)

S220G – SCM 2

ASUG Education Session:  Global Procurement Transformation at INVISTA
Procurement transformation poses business process, technology, and change management challenges. We will follow a global transformation where multiple SAP applications are used to enable the efficient transactional procurement processes and increased usage of strategic sourcing processes. We found that a holistic view of procurement provides the best approach to transformation, generating synergy and benefits that otherwise would not be realized. At INVISTA, the entire Source to Settlement procurement lifecycle was reviewed and improved. The following SAP applications were used: the SAP ERP application, the SAP Sourcing application, the SAP Supplier Relationship Management application, supplier self-service, the SAP NetWeaver Master Data Management component, the SAP NetWeaver Portal component, the SAP NetWeaver Business Warehouse component, and the SAP Solution Manager application management solution.

May 16,1:45 p.m. (1 hour)

S220B – BITI 4

ASUG Education Session:  SAP NetWeaver Process Integration – Road Map
This session is about how the next generation of SAP NetWeaver Process Integration (SAP NetWeaver PI) technology will evolve. The session will cover aspects including the lean Java-only deployment option, integrated monitoring and operations using the SAP Solution Manager application management solution, and integration of the SAP NetWeaver Business Process Management component to support system-centric process orchestration. System demos covering these aspects will ensure a clearer understanding of the planned functionalities.

May 16,1:45 p.m. (1 hour)

S310D – SOLMAN

ASUG Education Session:  SAP Solution Manager 7.1: First Experiences from the Beta Customers
See and hear how initial customers of SAP Solution Manager 7.1 benefit from the extended scope of the new platform. Learn about their upgrade processes and any of their pain points. Understand the next steps to adopt SAP Solution Manager 7.1 when it becomes available to all customers.

May 16, 2:00 p.m. (45 minutes)

Technology Campus (Microforum 513)

Microforum:  SAP Solution Manager: Run SAP Software Like a Factory!
The efficient management of factories is typically done via operations control centers with just a minimum amount of operation experts. Why not use this concept for running your SAP solution as well? We discuss this idea in this Microforum.

May 16, 3:00 p.m. (30 minutes)

Lines of Business Campus (Theater)

Discussion Panel: Managing IT for Business Value: What It Means and How to Achieve It
A growing number of CIOs are driving their IT departments to provide maximum IT business value instead of technology alone. Meet a group of senior IT executives, including SAP’s own CIO, to discuss the organizational transformation required to enable this new paradigm that measures IT’s contribution to revenue instead of number of servers deployed.

May 17,11:00 a.m. (1 hour)

S310D – SOLMAN

ASUG Education Session:  Most Valuable Functions in Solution Manager and Related Tools
SAP Solution Manager offers powerful functions to manage and monitor your application infrastructure. In addition to this, SAP delivers licenses for third party tools to complement Solution Manager and give a broad range of functions for application lifecycle management. In this session, learn how to determine which functions will provide value for your organization, and how to implement them successfully.

May 17,12:30 p.m. (1 hour)

S322 – EA 2

ASUG Education Session:  Enterprise Architect’s SAP Toolset: A Practical Guide
This session presents a comprehensive toolset for improving your organization’s use of SAP software by aligning your enterprise architecture with SAP delivered content. Realize quick wins by identifying the SAP software tool (SAP Solution Manager application management solution, Solution Composer tool, product availability matrix (PAM), etc.) that your team may not be using to the fullest. Examine the overall functionality contained within SAP tools and map its use to the key enterprise architecture aspects such us business or information and technology architecture. Hear real-world lessons learned by SAP customers who have optimized their use of SAP tools to support enterprise architecture activities. Understand how SAP tools fit into your enterprise architecture toolset.

May 17,12:30 p.m. (1 hour)

S310D – SOLMAN

ASUG Education Session:  Functional Solution Manager: Continuous Improvement at California AOC Phoenix Program
This is a discussion of how the California Administrative Office of the Courts (AOC) Phoenix Program uses the SAP Solution Manager application management solution as a functional tool to effectively organize process, configuration, and development specification documentation, as well as track and assign system support tickets. Included are lessons learned of how to recognize and avoid integration issues while project teams (production support, special project, deployment, training, and testing) are actively executing related and overlapping tasks. California AOC has recently migrated from a heavy project-focused mode to a heavy maintenance-focused mode, so will share how it has adjusted its SAP Solution Manager project structure to better meet the direction of the program.

May 17,1:45 p.m. (1 hour)

S310D – SOLMAN

ASUG Education Session:  How BNSF Railway Was Able to Successfully Implement an ALM Strategy Using Solution Manager
Managing the operations of SAP software while creating value for the business can be challenging. Learn how BNSF Railway was able to successfully implement an application lifecycle management (ALM) strategy with the SAP Solution Manager application management solution at the center of it in the areas of project and solution management, ChaRM, business process and technical monitoring as well as integration to third-party tools.

May 17, 2:00 p.m. and May 18th, 2:00 p.m. (45 minutes)

Lines of Business Campus (Microforum 234)

Microforum:  Manage IT as a Business: SAP Integrates ALM and ITSM
Learn how release 7.1 of the SAP Solution Manager application management solution integrates application lifecycle management (ALM) and IT service management (ITSM) processes on a single platform. Discuss how the new release merges both practices to support processes, from initial incidents to change requests, tests, and deployment to production.

May 17, 3:00 p.m. (45 minutes)

Technology Campus (Microforum 513)

Microforum:  SAP Solution Manager 7.1: How to Optimize Your Test Management
Test management is a major cost factor at many IT organizations. The new version of the SAP Solution Manager application management solution provides enhanced features for test management, including improved test planning, test management, and test automation. Learn how you can benefit most from the different options to reduce your test efforts.

May 17, 3:00 p.m.  (1 hour)

S310D – SOLMAN

ASUG Education Session:  Leveraging SAP Solution Manager at Campbell Soup Company plus SAP ERP Central Component 6.0 Upgrade Lessons Learned
A two-part presentation addresses Campbell’s multi-year, phased implementation approach and experiences leveraging key functionality in the SAP Solution Manager application management solution, namely documentation repository (BPH), centralized configuration, diagnostics (SMD) and root cause analysis (RCA), the SAP IT Service Desk Operation application, and change request management (ChaRM). Plus they will discuss Campbell’s experience upgrading to the SAP ERP Central Component (ECC) 6.0 and lessons learned (Aug ’10–Feb ’11), including how they leveraged SAP Solution Manager (solution documentation assistant and CDMC) and the SAP Global Delivery group (offshore upgrade factory) to support the upgrade. They will also discuss our planned implementation of automated testing tools (TAO) and integration to SAP Solution Manager, assuming the project has started.

May 17, 4:00 p.m. (45 minutes)

Technology Campus (Microforum 512)

Microforum:  SAP Solution Manager 7.1: Value Proposition
The latest version of the SAP Solution Manager application management solution offers new options for managing the application lifecycle of your SAP solutions. In this microforum, we will discuss which values you can derive out of the new release.

May 17,4:15 p.m. (45 minutes)

S330E – RETAIL

ASUG Education Session:  Retail Town Hall Influencing Session
Join other customers who leverage SAP’s retail solutions, and SAP solution management in a discussion regarding current hot points in retail. Share your thoughts on where the greatest opportunities are for product enhancements.

May 18, 1:00 p.m. (45 minutes)

Small Businesses and Midsize Companies Campus (Microforum 321)

Microforum: Services and Tools to Efficiently Manage SAP Applications
Application lifecycle management (ALM) helps customers efficiently manage their SAP applications while reducing costs. We’ll discuss SAP’s approach to ALM, leveraging SAP Solution Manager and our quantitative risk management portfolio to help customers improve critical business processes like change management, testing, and solution documentation.

May 18, 1:00 p.m. (45 minutes)

Industries Campus (Microforum 702)

Microforum: Build and Execute an Automated, Integrated, Repeatable Testing Strategy
Learn how a comprehensive testing and quality management strategy can help reduce risk, drive faster innovation, and deliver the maximum value for your SAP software investment. You will understand how SAP’s suite of testing tools, together with the SAP Solution Manager application management solution, can decrease testing time and costs by 40%.

May 18,1:00 p.m. (90 minutes)

S331B – INFLUENCE 1

ASUG Influence Council Session: ASUG SAP Solution Manager Influence Council Meeting – Update on SAP Solution Manager 7.1
This is a meeting of the ASUG SAP Solution Manager Influence Council. During this session, members who have participated in the Beta program for the new release 7.1 of the SAP Solution Manager application management solution will share their upgrade experiences and opinions with other members of the Council. In addition, this event will occur during the ramp-up period of SAP Solution Manager 7.1, so members who are participating in the ramp-up will update the other members with their status and opinions. In addition, members will also get an update from SAP on future planned enhancements to the new 7.1 platform.

May 18, 1:00 p.m. (20 minutes)

Technology Campus (Theater)

Presentation: Beyond Boxes and Arrows – Putting Together Your Process Management Strategy
Organizations rely on well-understood and consistently executed business processes to achieve and improve business performance. Learn how process management and monitoring tools in the SAP NetWeaver technology platform, SAP Solution Manager, and business analytics as well as related SAP methodologies accelerate a process management strategy.

May 18, 1:30 p.m.  (1 hour)

S322 – EA 2

ASUG Education Session:   Run IT as a Business with Enterprise Resource Planning for IT
Evolving from SAP Solution Manager to application lifecycle management to SAP ERP software for IT, customers have invested heavily in enterprise resource planning to standardize and automate business processes. IT itself also needs to follow standardized processes as they are described in industry standards such as ITIL, PRINCE2, and others. While customers have invested heavily in automating the business processes, the processes of IT are often not yet automated and even mature customers run on a zoo of IT tools which have been integrated only to some degree with a significant effort by customer IT. For customers that have highly standardized on the SAP Business Suite to automate their business processes, it is obvious to use that same software to also automate the IT processes. The idea is to have enterprise resource planning for IT from SAP. 

May 18, 1:30 p.m. (1 hour)

S310C – S&S 3

ASUG Education Session:  Establishing Application Lifecycle Management at Grainger
Learn how Grainger attacked their Application Lifecycle Management strategy in three core areas. They adopted data volume management best practices, enhanced testing strategies with TDMS, and enabled operations and production control with help from SAP Solution Manager. By establishing these key ALM processes, Grainger has been able to overcome significant IT challenges such as Support Integration of specialty and service based business, facilitated order processing for business users, reduced high transaction processing for large volumes and expanded use of SAP Solution Manager. It has resulted in a reduction of support costs.

May 18, 1:30 p.m. (1 hour)

S310D – SOLMAN

ASUG Education Session:  Explore Evolving Integration of SAP Solution Manager with ChaRM, SAP Central Process Scheduling by Redwood, and Next Generation Modeling
This session will provide additional strategies for ChaRM and CTS+ integration with your implementation of the SAP Solution Manager application management solution. Explore technical functionalities allowing both discipline and flexibility in your application lifecycle process while increasing and broadening the benefits that SAP Solution Manager provides your business. Learn how to centrally manage your job creation, approval, and scheduling process using the SAP Central Process Scheduling application by Redwood. See how a portal web form allows users to start a lean method of job creation to execution. Discover next-generation modeling that is available in SAP Solution Manager 7.1 to enhance the business process library.

May 18, 1:30 p.m. (1 hour)

S310B – S&S 2

ASUG Education Session:  IBM’s Use of Solution Manager and Lifecycle Management Strategy
IBM’s SAP Center of Excellence (CoE) is leveraging the SAP Solution Manager application management solution and other tools to drive an effective solution lifecycle management process covering planning, design, development, testing, deployment, and training. The session will provide specific process and tool examples drilling down on how an integrated tool strategy is a best practice for successful CoE solution sustainment. SAP Solution Manager is the trusted source repository for the as-built solution, while key objects within SAP Solution Manager such as requirements and technical documents are integrated with on-going enterprise change management processes. The scope addresses a complex SAP software-based enterprise solution. 

May 18, 2:00 p.m. (45 minutes)

Lines of Business Campus (Microforum 234)

Microforum:  Manage IT as a Business: SAP Integrates ALM and ITSM
Learn how release 7.1 of the SAP Solution Manager application management solution integrates application lifecycle management (ALM) and IT service management (ITSM) processes on a single platform. Discuss how the new release merges both practices to support processes, from initial incidents to change requests, tests, and deployment to production. 

May 18, 2:00 p.m.  (20 minutes)

Technology Campus (Theater)

Presentation:   SAP Solution Manager 7.1 Makes SAP Enterprise Support Even More Attractive
SAP is delivering a new version of the SAP Solution Manager application management solution in 2011, improving coverage of the whole SAP solution, partner integration, and usability. Learn about these innovations from a customer’s perspective and how SAP Enterprise Support and SAP MaxAttention customers can use SAP Solution Manager to increase ROI.  

May 18, 2:45 p.m. (1 hour)

S310D – SOLMAN

ASUG Education Session:  Advanced Testing Automation with SAP Solution Manager at Weill Cornell University
Weill Cornell has embraced SAP Solution Manager as a tool to support enhancement package upgrades, change management, and SAP operations. Solution Manager is a central tool for all test development, execution and management, and provides a mechanism to automate test management using external testing tool integration. Weill Cornell has achieved 50% time reduction in testing by transforming manual tests in to automated E2E business processes. Presentation highlights include manage, create, and maintain Business Process Repository (BPR), E2E and regression test scenarios, automated business processes using external tools, and integration with Solution Manager. Understand how SAP’s Business Process Change Analyzer (BPCA) is used to identify critical business processes that are affected by planned changes including upgrade, support packages, and transports. Understand how impact analysis of the BPCA is done and how dynamic TBOM’s (Technical Bill of Materials) are used to create test plans for regression testing and risk-based testing.

May 18, 2:45 p.m. (1 hour)

S330E – RETAIL

ASUG Education Session:  Building a Customer Center of Expertise (CoE)
Loblaw will present their approach to building their Customer Center of Expertise from scratch as a new SAP customer. They will review their goal of accelerating the maturity of their Customer Center of Expertise organization in order to realize higher productivity with the lowest total cost of operations. Through the development of key metrics and reporting, Loblaw management was able to tightly control their emerging IT and business processes. With application lifecycle management tools and best practices, such as the SAP Solution Manager application management solution for change management and root cause analysis, Loblaw will enable a first-class IT organization that can triage issues and risks as they arise. This will allow Loblaw IT resources to focus on continuous improvement of business processes as they continue on their path to achieve advanced Customer Center of Expertise certification. 

May 18, 2:45 p.m. (1 hour)

S310C – S&S 3

ASUG Education Session:  Implementing SAP Driven by the Processes
IDS Scheer has many years’ experience applying its methods of Business Process Management to the challenges of implementing SAP software using the ARIS Platform. In this presentation, we share some of the most value-adding capabilities that the process-driven SAP implementation methodology (PDSAP) brings to an organization’s transformation while implementing SAP software. Since the implementation of SAP software is itself a process, it can be optimized by the application of business process management with the ARIS platform. Comprehensive and detailed modeling of the processes, their interface points, the SAP software transactions, the involved roles all contribute to the improvement of quality and accuracy of the overall solution and ultimately the sustainment of business systems management. Subsequent synchronization of the ARIS content with the SAP Solution Manager application management solution ensures consistency of the solution’s content into the SAP software landscape. 

May 18, 4:00 p.m. (1 hour)

S310D – SOLMAN

ASUG Education Session:  Keeping our SAP Software Instance Clean
Keep your SAP software custom development clean through the use of the SAP Solution Manager application management solution’s CDMC clearing analysis. This presentation will share lessons learned while executing an SAP ERP application clean-up project for custom development in a global SAP software instance that had been running 6+ years with no previous clean-up activity. The presentation will focus on CDMC and legacy object identification as well as mechanisms to test objects and determine their dependencies. 

May 18, 4:00 p.m. (45 minutes)

Technology Campus (Microforum 512)

Microforum:  SAP IT runs SAP Solution Manager
SAP IT has been using SAP Solution Manager for years to manage SAP’s production processes, using features like end-user experience monitoring and the measurement platform. Learn how SAP IT plans to implement the new monitoring and alerting infrastructure, extend business process analytics, and use enhanced business blueprint in the new release.  

 

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