The second important component of the Business Intelligence for ALL concept (don’t miss the The concept of Business Intelligence for ALL (part 1 of 3))is the ‘Speak BI’ eLearning solution.
Continuous learning: As an SAP Business Warehouse veteran my live was pretty easy in the past. Somebody came and asked for a reporting solution and I provided a BEX report. Nowadays our BI business consultants need to understand the business needs much more in detail, to provide the right frontend solution out of the SAP BusinessObjects portfolio. The result is great for the consumer, but life has become very challenging for the IT or consulting person. It is not sufficient any more to go to one classroom training per year to understand the latest feature upgrade. You need to learn on-demand and you need to learn fast. We don’t wanted to reinvent the wheel, but our idea was to bring – 1st step – existing training and documentation videos for BI together at one place and then – 2nd step – to motivate and educate more and more colleagues to share their expert knowledge with videos as well.
Get content: Our starting conditions for this were very good, as SAP BusinessObjects already has a high number of BI videos available on YouTube and several more in different internal solutions. Due to this we were able to start with more than 30 videos at day one and could show the potential of this collection during the roll-out parties. You will find a lot of education videos for SAP BusinessObjects products and solutions on YouTube from independent consulting companies, professional trainers or individual BI enthusiasts. Some of these videos are really great, others have a low video resolution or no voice. Pre-check every video before you publish it! For us it was also important to have ‘Beginner’ and ‘Expert’ level videos available, as we wanted to provide content for everyone in the company.
Example for ‘SAP BusinessObjects Analysis, Edition for Microsoft Office’:
Produce Content: The next phase starts actually these days. We have completed a guide how to use the different possibilities for video recording and help individual colleagues and BI projects to produce the same. Once more it was interesting to see what all is already available. You just need to collect the information and train the people how to use it. And if you work in a company full of technology enthusiasts, like SAP, then it will be easy to convince some colleagues to record their first iPhone high definition video (or test their high resolution webcam, or the one-touch flip cam, …). If you on top work in a software company, then you will find homegrown products like ‘Video Mail’, which is a one-screen solution to record your story with the webcam and send the clip via mail instantly.
No life without decisions, right? The first one is to decide if you want to record a person (=Portrait) or an application on your computer screen (=Screencast).
Decision tree: When to use what for corporate video recording?
How do we share all these videos with the colleagues? It is actually not that much important which technology you use. That could be a link list on a share drive as well. We have created a Jive SBS group. This makes a close integration into BI4ALL community easy and you can use features like ‘rating’ for the single videos, which people know from public Internet as well. Over time you will feel the need to have some classical elements available, e.g. a learning map, a curriculum. The good news is, you can move your video contents at any time into a new environment. Just ensure to stay agile in administration. If colleagues become enthusiastic about this solution and record videos for you, then they want to see them available within hours, not weeks.
In a nutshell:
- Search in internal and external sources for video documentation, you will be surprised about the existing content.
- Use the ‘That’s cool!’ effect of videos for your community roll-out.
- Go for quality, the VGA-resolution and mono-speaker time is past.
- Explore the possibilities you already have in-house for portrait- and screen-recording.