A question from someone inspired me to write this blog. The whole idea behind this is to understand the functions & responsibilities of an MDM consultant irrespective of domain and technology. I was talking to one Master data expert in my firm and suddenly he asked are you MDM technical or functional? I was in a Jam, as Started thoughts for MDM functional, I was confirmed for MDM technical person , the one who deals with all stuff as extraction of data, and operations in console, IM, DM & SM and for sure more than that.
Here for functional consultant the picture firstly depends on Master data object, and one who know this master data from domain and system perspective again irrespective of technology. As for material master object it can be MM consultant for customer master object it can be SD Consultant and so on. moreover for some of the typical scenario of MDM comes, as for Material – it is PIM (Product Information management) which requires deep knowledge for Material Operations in industry, for Customer – it is CDI (Customer Data Integration) and so on.
Bottom-line I understood, That there is no special MDM functional Consultant in place, moreover it varies and depends on customer to customer and their Master data objects operations on organization landscape. Later this needs can be manage by a SME or domain expert.
Here I am keeping in mind an MDM project implementation process for functional work-
The guys who understands the business landscape fully and correctly as well as studying the business masters involved in the project. Functional SME and same as domain expert for a master data will specifically be looking in to this area to understand how the functional requirement maps with the MDM repository.
Blue printing and designing & modeling will be taken care by SME of master data along with a person who will design the repository in real time.
Technically if I look, The person who designing the repository in MDM tool, Creating validations and assignments based on the business needs. Creating workflows for the business process, handling and monitoring imports and syndications and also responsible to testing the entire flow with some change requests.
It is not wrong if I say that MDM is a Techno-Function area rather being called as fully technical or functional. MDM is not a project but an ongoing activity for master data operations. At last thanks to SAP which is offering MDM Integration with most of new dimension technologies as in SRM, CRM and so on and helping the Organization to maintain and manage their master data in effective way.