Formed in 1809, Australia Post is Australia’s national postal service and the country’s largest and most diverse retailer with 4,500 outlets. When the company realized its traditional markets were in steep decline, it embarked on a significant business transformation project with SAP Application Lifecycle Management as a key enabler. In this exclusive video, Phil Gleadhill, principal SAP technical architect at Australia Post outlines his company’s IT strategy and touches upon the importance of SAP Community Network and the SAP Mentor Initiative.
