One of the common challenges with customers who are leveraging SAP Crystal Reports Server as their reporting platform is that they must wait for a Service Pack to be delivered before attaining a bug fix. In some cases, this can cause up to a 6 month delay in resolving a bug that could be critical to their deployment moving forward. In the cases where they cannot await bug fixes, they will either use messy workarounds or choose to solve the problem with another less than ideal solution. Based on feedback from these customers, we have decided to provide FixPacks for the SAP Crystal Reports Server releases. The first of these FixPacks is now available – FixPack 3.1 for SAP Crystal Reports Server 2008 SP3. This FixPack release corresponds to all bug fixes up to FixPack 3.3 from SAP BusinessObjects Enterprise XI 3.1 SP3.
You can find this FixPack on Service Marketplace via the following links:
A few notes:
- The naming of the FixPacks in the future will coincide with the names of the SAP BusinessObjecst Enterprise FixPacks. For example, SAP Crystal Reports Server 2008 SP4 FP 4.1 will be the same as SAP BusinessObjects Enterprise XI 3.1 SP4 FP 4.1. The same as true for 4.2, 4.3, etc…
- The FixPacks for SAP Crystal Reports Server will lag the FixPacks for SAP BusinessObjects Enterprise by only one week.
- FixPack 3.1 will be the only FixPack released on SAP Crystal Reports Server 2008 SP3; however, SAP Crystal Reports Server will have the same cycle of FixPacks as SAP BusinessObjects Enterprise starting with Service Pack 4.
I look forward to hearing your feedback on these new FixPacks.