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FixPacks now available for SAP Crystal Reports Server

One of the common challenges with customers who are leveraging SAP Crystal Reports Server as their reporting platform is that they must wait for a Service Pack to be delivered before attaining a bug fix.  In some cases, this can cause up to a 6 month delay in resolving a bug that could be critical to their deployment moving forward.  In the cases where they cannot await bug fixes, they will either use messy workarounds or choose to solve the problem with another less than ideal solution. Based on feedback from these customers, we have decided to provide FixPacks for the SAP Crystal Reports Server releases. The first of these FixPacks is now available – FixPack 3.1 for SAP Crystal Reports Server 2008 SP3.  This FixPack release corresponds to all bug fixes up to FixPack 3.3 from SAP BusinessObjects Enterprise XI 3.1 SP3.

 

You can find this FixPack on Service Marketplace via the following links:

SAP Crystal Reports Server 2008 V1 SP3 FP3 for Windows Server Components

SAP Crystal Reports Server 2008 V1 SP3 FP3 for iPoint

SAP Crystal Reports Server 2008 V1 SP3 for Client Components

SAP Crystal Reports Server 2008 V1 SP3 for Linux Server Components

 

A few notes:

  • The naming of the FixPacks in the future will coincide with the names of the SAP BusinessObjecst Enterprise FixPacks. For example, SAP Crystal Reports Server 2008 SP4 FP 4.1 will be the same as SAP BusinessObjects Enterprise XI 3.1 SP4 FP 4.1. The same as true for 4.2, 4.3, etc…
  • The FixPacks for SAP Crystal Reports Server will lag the FixPacks for SAP BusinessObjects Enterprise by only one week.
  • FixPack 3.1 will be the only FixPack released on SAP Crystal Reports Server 2008 SP3; however, SAP Crystal Reports Server will have the same cycle of FixPacks as SAP BusinessObjects Enterprise starting with Service Pack 4.

 

I look forward to hearing your feedback on these new FixPacks.

Coy

7 Comments
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    • Hi Mark,

      I’m not aware of the plans for Edge. I will check with the development team on that.  I will also check with the team on the release gaps for SPs.

      Coy

    • Hi Mark,

      I’ve confirmed with the team that builds Edge, that Edge utilizes BOE Fix Packs without them needing to be re-built specifically for Edge.

      Also, we are working towards a faster release on SPs to align with our FP releases. I can’t guarantee that we will release within a week of a BOE SP, but we are reducing the time between them.

      Coy

      • Coy –

        Thanks for the Info.

        The EDGE team might want to make that an EXPLICIT note on the BO ENTERPRISE Service Pack pages – I think a lot of people wait around for EDGE Service Packs.

        Thanks,
        Mark

    • Hey Kenneth,

      Yes, a Service Pack will need to be applied before you can apply a Fix Pack released for that Service Pack.

      For example, if you want to apply FP 3.1, then you need to apply SP3 first.

      Coy