I have created some videos about new capabilities in SAP CRM Service 7.0 Enhancement Package 1:
Installed Base Management
Installed Base Usability Improvements (new navigation options Expand All and Level Up)
Perform A Historic Installed Base Change
Display Installed Base Past Version
Service Requests
Service Request Time Recording
Service Requests and Service Orders
Checklists for Service Orders and Service Requests
Enjoy these videos and stay tuned for more!
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