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Sales on the go- Part 3

Mobilizing SAP image In my Sales on the go- Part 2, I introduced the Sybase Mobile Sales for SAP CRM. This time it’s the turn of the Mobility for SAP CRM solution brought to you by SAP and iSec7.

This is a SAP consulting project from SAP in partnership with mobility partner iSec7 to rapidly mobilize your CRM sales solution on the Blackberry device. The solution enables online access for the sales force to SAP data such as workflows, CRM Accounts, CRM opportunities, and ERP accounts and orders.

Screenshot of SAP CRM Opportunities screen

 

More info for the solution can be found at http://infokit.mobilityforsap.com. An excerpt-

Solution highlights

  • SAP to go: Online access to all data in ERP and/or CRM and Mobile workflow approval
  • Caching of data for offline access
  • Lower your TCO: No extra hardware! No middleware! No extra administration!
  • Usability as the user expects it: Java application with fancy design and high usability – not running in a browser. See what happens on iPhone: Users expect a perfect tailored app for their device instead of a browser where they need to zoom and scroll.
  • Works with single-sign-on and X.509 certificates!

A video recording showcasing the solution capabilities-

Youtube video showcasing Mobility for SAP CRM solution brought to you by SAP and iSec7

 

And finally, I’d like to quickly try to explain why we have these two solutions and which one should an SAP CRM customers go for. The way we view the mobile enablement space for enterprise applications is to broadly categorize them into two different categories.

  1. Mission critical – This is the application you need running on your phone even when network coverage or server outages occur. This makes synchronization middleware necessary to keep all the entities updated and valid. Also, they could also have business logic built into the app like offline validation rules etc.
  2. Instant Value – These apps need to be online most of the times. Thus they don’t usually need any middleware.

So, choose Sybase CRM Mobile Sales for SAP CRM when:

  • Mobile users have medium to large data volume needs.
  • Mobile users require data to be always in sync, with data push of new/updated data directly from backend to device. Especially useful for highly collaborative teams.
  • Full offline functionality is needed.
  • A mobility platform (development, deployment, security, administration, etc.) is needed for other more enterprise mobile applications running across multiple device types.
  • Device management via Sybase Afaria.
  • SAP standard 7+2 support is expected.

Or choose lean “Mobility for SAP” when:

  • Mobile users have low to medium data volume needs.
  • Mobile users do not require data to be always in sync.
  • Limited offline functionality for create/update is sufficient.
  • Costs for middleware (hardware, administration) cannot be justified.
  • A quick implementation of the standard package is preferred.

Thanks for being with me on this mobile CRM journey. Hope these posts gave you a taste of what is possible by mobilizing your sales force and what is available to make that possible. Please feel free to reach out via the comment section below.

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