Wait only one CRM blog made The specified item was not found.?
Yes and its not because we didn't have any quality content. There is just way too many 2010 blogs and its hard for Blag to review them all. Let's take a look at the top ten blogs IMHO for CRM
Counting Backwards because it is more fun
All I can say about this blog is three SAP Mentors, and conversation that could have been two hours long instead. Besides it has Vijay and myself discussing CRM with Jon Reed. It's pure SAP CRM geekdom at its best.
A common theme in CRM content this year was disecting the Webclient UI framework in detail. Another common theme is the emergence of several community voices providing content. Here is one great example of both themes.
Let's take another SAP Mentor who is "new to CRM" and show us how the CRM "borg" is assimilating the rest of Business Suite - brilliant.
If you deal with the technical side of CRM and are not excited by this topic then you either must be an SAP developer who has written a few BOL objects or never touched the webclient UI in CRM. One of Blag's top picks.
Sam wrote many great blogs this year. After a misunderstanding about between Sam and a zealous moderator over a CRM forum post containing a survey getting special treatment, I'm glad Sam decided to share some of his great content here. The zealous moderator has been taken care of approriately.
It's a great story and had great reception by the community. I also like this one because there was quite a bit of back and forth from the blog moderator side, in order to make this blog shine.
When Vijay blogs most of us take and look and listen to what is going. I think blog shows the power of Vijay's blogs to start a thoughtful conversation on any topic. Oh did we mention Vijay is a SAP Mentor also?
I have dream that Gregor's Wishlist is a reality. Gregor I think has been with the CRM community on SCN since the CRM General Forum started back around 2005. Gregor is always looking for ways to make CRM "frickin amazing" and is of course the Senior SAP Mentor in the area of SAP CRM.
The smallest but one of the most important blogs in 2010 for CRM. Anne Fish from SAP announces Idea Place for CRM. SAP starts to eat its own social CRM dog food here. I must also mention that behind the scenes Anne is a great member of the CRM BPX community. Anne has taken several CRM topics from the community and helped funnel those back to the right folks in CRM product management and development.
Performance of SAP CRM is always a hot button topic for everyone. If the system does not respond well, no will use it. This blog provides a clear and concise suggestions on how to make the system perform awesome and not look like most of us in the last morning sessions at teched. John Appleby understands how critical this can be in a SAP CRM project. As one of the new SAP Mentors in the areas of SAP CRM and mobility, its been great having John in those conversations.
What about the rest?
I think everyone who contributed content this year made an impact by showing the rest of the community how many different voices are interested in SAP CRM and the deep knowledgebase present. In order to be fair, none of my blogs were eligible for this list as I'm not really a blogger by trade.
As I'm sure there are some blogs I missed, I'm going to challenge the community to come up with their top 5 blogs in the CRM area that are not on the above list. The rules are the following
1) Blog must have CRM as a category and should have a CRM focus. In other words blogs with CRM being used with several categories that never talk about CRM don't count
2) My blogs are not eligible, nor are the ones on the list above. Once again I want to recognize content from the community that is amazing and not from the list of usual suspects.
3) We will start the discussion in this Best Blogs about SAPCRM in 2010 Discussion. I will compile the list and then send out a survey to vote for the final results.
4) The winners get the glory of knowing that rest of the community loves them dearly. Other surprises might follow.
Looking forward to seeing your choices on the best blogs for CRM in this year.
