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Author's profile photo Susan Keohan

SOMEBODY’s been very, very good…

I love going to the SAP Community Network forums, and I love trying to answer questions.  So much so that when I saw this blog – one of the best blogs of 2010 – by Rob Burbank Asking Good Questions in the SCN Discussion Spaces will help you get Good Answers  I was thrilled!  I loved this blog so much that I had to blog about it myself (without taking any credit myself). 

Perhaps people are just too busy or caught up in the problem to take the time to write out a real description of what they are trying to solve, and why.  Perhaps Twitter is so ubiquitous that one thinks 140 characters is enough to describe any problem.  Because the ‘Please provide the solution’ questions continue to populate the forums.

Until today.

 

Today I ran into an excellent forum question.  I did post a note praising  Ariel Prebianca for his excellent question.  It was detailed and he told us what he has researched in order to solve the problem himself – what a concept! But to my dismay, I could not answer the question.  The best I can do to show appreciation for a question well-asked is to blog about it so that others may learn from his example.

So if you are reading this, and can answer Ariel’s question, let’s reward good behavior!  You can provide your answer Re: Problems with release payment level – Workflow 

Or just see the question below:

No, no coal in Ariel’s stocking this year.  And by the power (not)vested in me, I hereby award Ariel an SAP Forum Poster Blue Ribbon.

Now, if he would just update his SCN Business Card too… 

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      3 Comments
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      Author's profile photo Tom Cenens
      Tom Cenens
      Hello Susan

      You are absolutely right, I wish all questions on the forum were of this kind of quality.

      The quality of the answer depends on the quality of the question, I hope more people start reading the blog about asking good question as it's an important topic to get the appropriate help.

      I also often see a lack of own investigation as some just throw there question on the forum without first reflecting on it or even doing any type of research.

      Kind regards

      Tom

      Author's profile photo Former Member
      Former Member
      Hello Susan,

      You, me, and many other colleagues, frequent the SDN forums to try to learn and help. Sometimes, one gets frustrated with the same question being asked many times by different people. Sometimes, people don't bother to investigate the problem prior to asking. It seems that some of us get so frustrated that they start to sound rude in their answers. As you said, good questions should be rewarded with good answers. Does that mean bad questions should be crucified?

      Author's profile photo Susan Keohan
      Susan Keohan
      Blog Post Author
      Hi Abdullah,
      'Does that mean bad questions should be crucified?' - Not at all, but I do think the quality of the answer you receive is related to the quality of your question. 

      Thanks for reading,
      Sue