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Author's profile photo Vicky Bolster

Change in component names on SAP Service Marketplace starting December 4

When logging support messages for SAP BusinessObjects products on the SAP Service Marketplace, the components you choose will have a slight name change starting December 4, 2010.

What is changing? The BOJ prefix will be removed.

So, for example, if you currently choose BOJ-EIM-COR or BOJ-EIM-COM, you will choose EIM-COR or EIM-COM. If you choose BOJ-EIM-DS or BOJ-EIM-DEP, you will choose EIM-DS or EIM-DQ-DEP.

For a complete listing of products and the correct components, refer to SAP Knowledge Base Article 1411049 (login to SMP is required to view the KB). A link to this KB article can also be found on the SAP BusinessObjects support landing page by logging into Under Troubleshoot a Technical Problem click “Product to Component Legend”.

**It is important to choose the correct component for your product because it allows the support message to be routed to the correct team.**

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      Author's profile photo Jeyakanthan A
      Jeyakanthan A
      Useful blog,It will be nice if heading is more specific For example it is like "Change in component names on SAP Business Objects........"