You may have read Hajo Lockermann’s blog on improving the user experience (UX) for maintenance people. If not, you can find it here EAM Simplification. What you will get is valuable insight into where SAP came from, how we want to tackle the UX topic in Enterprise Asset Management, and a sneak preview on what we are going to deliver end of this year.
In this blog, I would like to provide you with some more information on what will be part of Innovations 2010 in the area of EAM. Being responsible for the line of business EAM now since May 1st this year, I’m observing that SAP is putting more and more focus on this topic. We have recognized that supporting EAM from a holistic point of view can help our customers sustainably managing performance, expenditures, and risk, thus influencing both top and bottom line.
As Hajo already pointed out, we at SAP are now following the LEAN paradigm and also changed our development model to the SCRUM methodology, being able to involve the customer much better in both requirements engineering and the feedback process during the development sprints, including participation in testing and validation.
With our new release, we are strongly aiming to simplify the maintenance execution processes at the shop floor. To that end, we are also introducing a new role, the maintenance worker, leveraging both the NetWeaver Business Client and the Portal. You will notice that we spent a lot more effort than in the past on the ease-of-use for our end customers, for those who actually have to work with the system. In this context, we also refurbished the way to maintain master data.
For our customers in asset-intensive industries or those requiring detailed maintenance costs, e.g. for regulatory reporting, we allow for a more granular cost collection aiming on reduced order quantities, better backlog management and improved asset costing.
Customers within the oil & gas, railways, utilities, and public sector industries often deal with linear assets like pipelines, tracks, or roads. With Innovations 2010 it will now be possible to model linear assets using existing technical objects and to employ these objects in notifications, orders, measurement documents, and so on.
Moreover, there are a lot of continuous improvements to our existing offering, especially for
- Maintenance Cost Budgeting
- Inspection Rounds
- Maintenance Planning
- Takeover / handover process for complex assets
- Rotables Management
- and further areas…
Improving workers and asset safety we streamlined the way on how shutdowns of facilities are being managed in a hazardous environment – leveraging our capabilities in Work Clearance Management (WCM).
There will be more detailed content on the above mentioned areas soon, please stay tuned!