I occasionally re-post from my other blog called Manage By Walking Around.  In this post I provide more tips for new managers.


After reading my MBWA 101 post, a colleague asked me if I had ever compiled a list of tips for new managers. He wanted to provide some concrete recommendations for a new mentee who had recently become a first line manager. Other than my own management philosophy, I’d never written anything down before so I offered to follow up with some thoughts.

I came up with seven tips and added catchy phrases to help remember them:

1. “Hard on the issues, easy on the people”
2. “Manage by exception”
3. “People are your most valuable asset”
4. “Actions speak louder than words”
5. “Good enough is good enough”
6. “Reward outcomes, not activities”
7. “Mindset matters”

These tips are no substitute for management experience but they are good reminders of how we should interact with our direct reports.  You can read the complete post here.

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  1. Marilyn Pratt
    Good links to some very enjoyable readings (and glad I took a deeper dive into your blog thank you very much). Thanks to your post, I uncovered something I had heard of but had never seen before, namely: Guy Kawasaki’s blog pointing to
    Bob Sutton’s certification test.
    Something every employee as well as manager might want to use and revisit.
      Bob’s Test

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