Customers have evolved to become more empowered and better informed than ever before. This shift in buying behavior has brought with it the expectation of higher customer service levels before, during, and after the sale. With sales teams increasingly challenged to make revenue goals while offering higher service levels, the need for efficiency of their sales support systems has never been greater. With SAP’s “Accelerating Lead-to-Cash” value scenario, you are not only able to optimize your DSO (Days-Sales-Outstanding) KPI but also have full transparency from lead-to-cash by leveraging the best that both SAP’s CRM and ERP solutions have to offer.
Featured Speaker: Werner Schmidt
Director, Solution Management, SAP CRM, SAP
Join Werner in the Accelerating Lead-to-Cash while Enhancing Customer Service – EcoHub Webcast