There is huge buzz around social media and its future potential. To get a feel of the excitement for Social Networking go through a wiki topic Why Social Networks Matter.
Recently I read articles and blogs mentioning that SAP community is best and cannot be beaten by any other corporate community. Congratulations to SAP and thanks for providing us the best social community hosted by any cooperate. I must admit that it has made life much easier for technical Consultants. Thanks to all SAP moderators, mentors and members, whose collaborative effort has bought a rich work experience.
Social community has proved its ability to reach people to make a difference. Let us now have some pointers that I feel should be the next thing for SAP Community Network. Below are some major and minor things that should bring great delight to user and enrich the community experience. Also it will improve collaboration between members.
STATUS UPDATES – Text space where I can mention one liner, regarding stuff I am doing or place I am visiting or any idea that pops up in my mind. Also sharing SCN and internet links will be possible using it.
PUBLIC WALL – Other feature to enhance communication, a kind of wall where others can leave message that is viewable by all.
INBOX – I feel a strong the need for the good communication channels between members. Like any member can send private message to other on SCN. We do not have inbox in SCN and communication with SAP Moderator team is taking place by sending mails to personal accounts
MY FRIENDS – Other feature that will make SCN more social is adding other member as friends. It will make easy to follow the activities of your favorite members. Well currently we have a feature like this in which you can favorite any member by viewing it business card. But it is not very handy to follow favorite members.
RECOMMENDATION – Well this is something that we need to boast our egos. Well not exactly but it does help when we get recognition from our pears or fellow members. Even a few words of appreciation can helps to raise moral level and increase the level of participation in helping others and knowledge sharing.
MY PROFILE – We have business cards in SCN, this can be improved to be able to add more information about oneself. His/her interests and his background can also be mentioned. Profile should allow mentioning the kind of work one has done and what he is working on. Links to all other social media can be maintained here. Also all other summery about his SCN activities like Status update, wall and recommendations can be shown up here.
THUMBS UP/DOWN – Each reply in SDN forum can be voted as THUMBS UP if it is helpful or THUMBS down if it does not turn out to be helpful. This will help a lot to figure out which is the best solution to the posted problem. After all members are the best judges.
FORWARDING QUESTIONS (in forum) – This feature that will be very helpful for members in forum is forwarding a SDN thread to other member to request him/her to answer the question.
VIDEO BLOGGING – It will enrich the learning experience exponentially. We tend to learn and understand when we watch it and hear it in a human voice. Sharing of experiences, creating tutorials giving demos the potential is endless. Right now we have option of inserting media in blogs, but hardly seen anyone using it. It is a community culture that will develop with time, provided we get some advance tool for that.
BLOGGER TOOLS – A Better blogger tool and a better word editor for it.
RSS FEEDS – Getting RSS feed in SDN itself from the area you chose. Like if I like blogs of one of the members. I should be able to add his blog in my RSS feed. By this he can make sure he will not miss any blogs by his favorite members. Similarly one can chose to get update regarding a particular forum or articles for a particular area.
DASHBOARD – Personal dashboard where member can chose to add/remove widgets of his/her choice. This will have all updates for all activities member and his friends do. For example new mails he got, comments on his blogs and status Updates of his friends. Other things can be RSS feed for mentioned above and updates for a thread in forum. Also member should be able to get SAP news and customize which news to get, just like newsletter we get in personal mails.